Desert Schools FCU Reviews

Updated March 31, 2015
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3.0
44 Reviews
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Desert Schools FCU President and CEO Susan C. Frank
Susan C. Frank
24 Ratings

Employee Reviews

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  1. Liked the training, room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Desert Schools FCU

    Pros

    Liked the training, room for growth

    Cons

    work/life balance can be hard

  2. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Buckeye, AZ
    Current Employee - Teller in Buckeye, AZ

    I have been working at Desert Schools FCU part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Meet new people, get knowledge of banking

    Cons

    long days, pressure of sales

  3. Desert Schools is a fun and desirable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Solutions Representative
    Current Employee - Member Solutions Representative

    I have been working at Desert Schools FCU full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, coworkers, great benefits, chances to advance within the company.

    Cons

    Company is confused as to whether or not it is a a credit union or bank. The sales demands are high and you are written up if you don't meet them after three months or so.

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  5. Great Company to work for with job security and benefits day 1.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Desert Schools FCU full-time (more than a year)

    Pros

    It has great benefits , I worked in both a branch and call center and they were both very friend and fun environments to work in .

    Cons

    when working in a call center there are always challenges biggest con for me was getting days off that I needed and those days not being available

    Advice to Management

    keep up the good work stay positive and about your employees

  6. Has potential to be great, but will never reach it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Desert Schools FCU full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some genuinely good people, great benefits, job security is great - they won't discipline or fire anyone and there is little accountability.

    Cons

    Very political in some areas; a lot of fake people, management is more concerned about saying feel good catchphrases rather than actually doing the right thing. They bring in a lot of talented people with a lot of experience with false promises and job descriptions that don't match the actual job. They under-use these talented people, put them in menial tasks which they were not hired for, and disregard their good ideas, so they leave. There is a lot of turnover. Technology is very outdated, little flexibility in work hours and no telecommuting.

    Advice to Management

    Drop the politics, pay attention to your people on the front lines, let the best idea win, not the person with the biggest title.

  7. Credit Union job, merging into a bank job. Odd mix of standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Desert Schools FCU full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many opportunities to advance within the branch operations, training included for employees along with tuition reimbursement for related field of study. Allows to reach commission payouts for sales. benefits and paid time off. Overall satisfied with my actual job, but the people the run the place and set standards and way of doing things, not too satisfied.

    Cons

    Depending on which one you work at, but many high up people are being brainwashed to try and get everyone to almost put sales over service. They have gradually been changing the way they do things ever since I started working here 2 years ago. Kind of pushing to get numbers rather than happy members, pretty much quantity over quality instead of the other way around like it should be. Desert Schools is a good company and the jobs are good but just not very satisfied with the direction they seem to be going in.

  8. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Mesa, AZ
    Current Employee - Teller in Mesa, AZ

    I have been working at Desert Schools FCU

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I loved the atmosphere. I felt heard

    Cons

    I didn't like having to make commission goals.

  9. Helpful (1)

    Not many good things to say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Desert Schools FCU full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The person who interviewed me was very professional and courteous.
    The members seem mostly satisfied.
    They do offer good interest rates on cars and homes if you're lucky enough to get approved.

    Cons

    Training is not sufficient to prepare you for the job. The trainer is discouraging and not pleasant to work with.
    Did not meet a single member of upper management that was capable of the position they were hired for.
    Software is ridiculously outdated and complicated. Even when you master it, it will still take ages to complete simple transactions.
    Printers, computers, cash dispense machines jam/fail daily.
    Members are often dissatisfied or angry due to the amount of time it takes to do transactions for each member or because of said machine failures.
    Unfortunately I can count on one hand how many times I actually went home on the time I was scheduled due to how long it takes to wrap up things at the end of the day

  10. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Desert Schools FCU

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay and benefits lots of locations to transfer

    Cons

    Very high sales goals. Even for part time

    Advice to Management

    Focus on service instead of numbers

  11. Helpful (1)

    Don't waste your time!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Desert Schools FCU

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Provide health insurance and laid back environment.

    Cons

    Management only cares about sales. Try to compete with big banks but are too cheap to invest in the technology needed to grow. Don't care about their members.

    Advice to Management

    You are going to drive away all of your members if you keep pushing for sales.

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