Design Within Reach Reviews

Updated July 24, 2014
Updated July 24, 2014
41 Reviews

2.9
41 Reviews
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John Edelman
22 Ratings

Employee Reviews

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  1.  

    Great company with a good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT

    I worked at Design Within Reach full-time for more than 3 years

    Pros

    Great CEO. Great coworkers. Amazing products.

    Cons

    Like any large in house organization, there are too many opinions and not enough decision makers. Drama makes work a little difficult at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    pretty on the outside, ugly on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Account Executive
    Former Employee - Studio Account Executive

    I worked at Design Within Reach full-time for more than 5 years

    Pros

    Compensation was respectable, set salary plus commission, which made the environment more curatorial rather than pushy sales.
    Enjoyed sharing history and solutions with clientele.
    Entrepreneurial environment, did not clock in, fill out sales logs, or hard sell.
    Overall one could be authentic.
    A genuine approach led to great sales.

    Cons

    Lack of teamwork and back stabbing.
    Corporate office with no real sense of studio needs, customer service and making things right.
    Extreme passive-aggressive behavior offering help with empty words not action.
    Tone changed to aggressive sales, scripted conversations, sales logs, clocking in.
    Constant restructuring of compensation.
    Overworked and not granted time off.

    Advice to ManagementAdvice

    Perhaps the acquisition by Herman Miller could change the inherent issues and corporate culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Strong leadership with a passion for design

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory  in  Stamford, CT
    Former Employee - Inventory in Stamford, CT

    I worked at Design Within Reach full-time for more than 3 years

    Pros

    Working at DWR has been one of the best experiences of my life. Strong leadership across all departments, with lots of opportunities for employees to grow. You can tell that both the President and CEO are very passionate and knowledgable about the product. One of the great benefits of working for a company the size of DWR is that you get to work and interact closely with all the other departments. This helps build a great cross functional relationship throughout the entire company.

    Cons

    Nothing negative to say. Enjoyed my experience here.

    Advice to ManagementAdvice

    The product and the new Studios look amazing. Keep up the great leadership.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to learn about design, fast pace, high pressure sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Account Executive
    Former Employee - Studio Account Executive

    I worked at Design Within Reach full-time for more than a year

    Pros

    Beautiful product and well designed working environment. If you work hard you can advance quickly.

    Cons

    The culture is competitive. Regions fight to get the best sales leading to backstabbing. If you have an experienced manager this is easier to deal with. High turnover.

    Advice to ManagementAdvice

    Do not use scare tactics and threaten to fire employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Energetic and encouraging workspace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Team  in  Stamford, CT
    Former Employee - Web Team in Stamford, CT

    I worked at Design Within Reach full-time for more than 3 years

    Pros

    Easy to collaborate with others, exciting new projects, interesting minds to work with

    Cons

    Nothing at all to say

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Best Place I've Ever Worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support  in  Stamford, CT
    Former Employee - IT Support in Stamford, CT

    I worked at Design Within Reach full-time for more than a year

    Pros

    Each department at HQ is run differently, I can't speak for the sales teams (account executives) but life at HQ was great. All the employees are interesting and unique in their own ways, really just a great group of people. I never had any issue with management in my dept but I know other areas weren't so lucky. As a whole the company is newish and open to new ideas, they're not set in their ways and are always looking for ways to improve. The office environment is great, amazing furniture everywhere. The company as a whole is doing amazing, sales goals are almost always exceeded.

    Cons

    I've heard some HR nightmare stories from other employees but as Judge Judy would say "that's heresay" so I won't bother with any details.

    Advice to ManagementAdvice

    Allow remote workers. ;)

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    DWR: Just like high school, but somehow much worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Operations  in  Stamford, CT
    Former Employee - Studio Operations in Stamford, CT

    I worked at Design Within Reach full-time for more than a year

    Pros

    The only pros at DWR are if you're in the clique that sits together and eats together for lunch. Seriously, this place might as well just have a bell that rings to signal a shift to another area of the building. If you're not in the cool kids group, forget about ever receiving a promotion, being recognized for anything you do or even being acknowledged by the CEO. Management at the top basically just shuffle titles around and look down on anyone who's not a VP. And VPs? There are many!!

    The CEO likes to walk around the office and tell people about his humble beginnings as a "worm farmer" when in reality he was born with a silver spoon in his mouth and a compound to call his own.

    Cons

    Everything about working at DWR is a con and that's exactly what it is: A CON! In the interview, they promise the world to candidates, telling them how they promote from within and how it's all about team work etc...Lies. It's all lies. It's all about who you know, who likes you, who likes the shoes you're wearing and where you live. The Human Resources Department is a complete and total joke, run by an overstaffed bunch of women who are their own clique. It's amazing. I had a sexual harassment conflict, told HR about it in confidence. A few days later, they turned around and told me it wasn't harassment at all and to get back to work. The awards they've won are a total sham.

    DWR is a terrible place to work. Do not work there. Even if you don't want to move up and achieve more, you'll be completely miserable there.

    Advice to ManagementAdvice

    Advice? Don't be terrible to the people who work at your company. Show some basic respect and decency. This isn't high school, it's only run like one.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    It's a great way to make sales and meet interesting people, both clients and coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Design Within Reach full-time for less than a year

    Pros

    Get to design, be creative, make a good salary and meet interesting clients.

    Cons

    You have to work weekends.

    Advice to ManagementAdvice

    Bring more comraderie between studios.

    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good experience, weird place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Design Within Reach as an intern for more than a year

    Pros

    Had the opportunity to work on a high profile brand. Gain some experience, and build the resume. It's a cool brand, and they do a lot of cool tie-ins with other cool brands and partnerships.

    Cons

    A lot of undeserved promotions at the top. Top heavy company. Never seen so many VPs at a company this size, which seems crazy wasteful.

    Advice to ManagementAdvice

    As others have said, reward the hard workers, not the schmoozers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Greatest Job Experience I've Had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT

    I worked at Design Within Reach part-time for less than a year

    Pros

    The atmosphere is perfect, the company is growing, everyone is nice to work with. Interior growth is totally within reach at Design Within Reach.

    Cons

    The only issues are that people seem to be posting some inaccurate reviews on this website.

    Advice to ManagementAdvice

    They should continue to expand on the goals of the company.

    Recommends
    Positive Outlook
    Approves of CEO

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