Destination Maternity

  www.destinationmaternitycorp.com
  www.destinationmaternitycorp.com
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Destination Maternity Reviews

Updated September 15, 2014
Updated September 15, 2014
84 Reviews
2.4
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Destination Maternity CEO Ed Krell
Ed Krell
23 Ratings

Review Highlights

Pros
  • Work life balance, great customers, great selling program (in 5 reviews)

  • Store managers get paid hourly so if you work OT you make tons of money (in 4 reviews)


Cons
  • Upper management looks down on employees that work in the "field" (in 13 reviews)

  • The method for calculating sales goals can be unrealistic (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to be to learn about sales, gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Destination Maternity part-time for more than 3 years

    Pros

    Learning experience in retail

    Working with great clients

    Discount is pretty awesome

    Having fun

    Cons

    Lots of expectations and changes constantly. Makes it hard to know what they want.

    Not enough training hours

    Lots of push to add on.

    That stupid Parenting magazine. It's 2014, people don't want that crap.

    Advice to ManagementAdvice

    Stop forcing that magazine. I sell them very well BUT most people really don't care, or at least, get a better free gift to go with it. I had a much easier time selling it when it was one free issue, then charged the people, than now for some reason.

    Give part timers some benefits. It's ridiculous to expect so much of us at part-time but not give us anything in return aside from pay for our busting our butts.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not the best place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Miami, FL
    Former Employee - Assistant Manager in Miami, FL

    I worked at Destination Maternity full-time for more than 3 years

    Pros

    During the holiday seasons this retail company is not as busy as most other retailers

    Cons

    Not many opportunities for growth. Too much work on individual.

    Advice to ManagementAdvice

    Management has too much work. And not able to take their personal and sick days off. Due to being short staffed and overworked

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Hardworking individuals looking to be burnt out - work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Destination Maternity full-time

    Pros

    Fashion-forward retailer constantly improving their look.

    Some really talented employees are with this company and go out of their way to provide support.

    Decent starting pay.

    Lots of opportunities to gain the skills needed to advance your retail career - usually without a title/pay.

    Focus on client - you can meet some really special people during an exciting time of their lives.

    If you know the right people/have good numbers - you can move up.

    Good discount on all brands - including spa services!

    Recognition for stores/employees who meet and exceed standards. Sometimes prizes, too!

    New positions/locations opening up.

    Can be a good second job/job while attending school.

    Cons

    Training has improved over the past few years but there is still a long way to go - the expectations of associates working here are too high for the minimal training they are given. There is a lot of talent that needs to be developed in this company, but often are not given the opportunity.

    Most companies make allowances for tasks to be completed so that sales are not compromised…this one does not. Floorsets, markdowns, consolidations = no extra payroll hours.
    Endless responsibilities on a daily basis while expected to achieve very high sales standards, usually with less coverage than necessary to accomplish tasks especially if you want to help clients.

    Store management is often too burnt out, upper management is often unreachable, and getting ahold of the correct person at the corporate level is nearly impossible.

    Pay has a max - once you hit it you are not eligible for a raise regardless of performance/tenure.

    Getting a raise is extremely difficult, and most raises are minimal considering the amount that each employee is held responsible for.

    Lots of gossip - beware if you do not make the list of "favorites".

    Extremely stressful - standards are ridiculous considering the clientele they are supposedly catering to. Unless you are in their face and pushy, you will not meet them. Every sale counts - returns, exchanges, all of them make up the numbers you are held accountable for. You will eventually hate customers because of it.

    Extremely outdated POS systems often cause customer service to suffer and can make even the most competent employees appear not to know how to do their job.

    No consistency at the upper level translates to a lot of confused lower-level employees. Huge changes can be thrown at you at the last minute. The communication from corporate to stores is unreliable.

    Clients have lots of questions - and associates often are not fully trained/groomed to answer in a way that keeps the clients happy and make the company look good.

    Advice to ManagementAdvice

    There are some really talented employees running your stores and you would be unable to achieve the success you have without us. TREAT US LIKE WE MATTER. Imagine how much better this company could be doing without the high turnover rate! If the client really is the focus, store operations need to be streamlined and payroll needs to be reevaluated to allow for stores to strike the right balance and allow the client to receive the best experience possible. Invest in the tools we need to operate on a daily basis and our training/development and we will begin to reach our goals. Get it together at a corporate level - the stress it takes to get answers as a store makes me wonder how hard it must be for our clients to be satisfied. Things have been improved to benefit the client, it's time that the field staff are made a priority or the talent level in the stores will fail to match the increasing store demands.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Destination Maternity

    Pros

    Very Fun fast pace job

    Cons

    Too much drama and not enough help

    Doesn't Recommend
    No opinion of CEO
  6. 3 people found this helpful  

    Unprofessional ,disgusting environment !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Destination Maternity full-time for more than 3 years

    Pros

    Better start pay for sales associate compare to minimum wage

    Cons

    Poor knowledge of retail,horrible staff treatment,tons of unrealistic expectations with no support from DM at any time !!!!

    Advice to ManagementAdvice

    Go undercover Boss !

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great customers, poor internal customer service

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Destination Maternity full-time for more than 5 years

    Pros

    Working with the clients in store is the best!! Loved helping expecting moms and sharing in their pregnancy.

    Cons

    Unfortunately after the client experience, the perks stop there!! This is not an organization that values it's people and wants to recognize the great talent they have in the field.

    1. The pressure to make your sales goals is for lack of a better term....INTENSE. As long as you produce, then you are great. As soon as you start to fall below an expectation of any KPI, then you are out and expect to be written up for poor performance.

    2. Not a company that will promote from within to fill upper positions!! Almost all positions at manager or above are filled externally. Don't expect to grow here.

    3. As a manager you are responsible for developing talent when you have at most 15-30 minutes of overlap in schedules due to the fact you work on single coverage and stores can run on as little as 85 hours per week. That does not support an environment that encourages teaching and training of its team members, however all associates open/close the store because of single coverage. Company needs to INVEST in its team and give you more than 15 hours of training before expecting a sales associate to run your business for you and function as a manager opening/closing stores for minimum pay!

    Advice to ManagementAdvice

    Management needs to focus on the morale in stores and the internal customer experience. Company talks about growth opportunities, but actions of senior management do not support this claim.
    Rethink your training programs and support your teams in the stores with better and more training.
    Balance workload in stores to the payroll you operate with!!! One person on the sales floor can only accomplish so much!! People who are making decisions on payroll in stores should actually go give a store team a week off work, then run a store with the little/inconsistent communication stores receive and complete Floorset, consolidations, promotions, and also sell to clients and get all done on single coverage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great first job to gain retail and sales experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maternity Store Representative  in  San Antonio, TX
    Current Employee - Maternity Store Representative in San Antonio, TX

    I have been working at Destination Maternity part-time for more than a year

    Pros

    This job is extremely flexible with my school schedule, as I'm a full time student. Managers are encouraging and celebrate your success of sales, conflict resolutions, etc. There are opportunities to receive monthly bonuses according to percent of sales.

    Cons

    There aren't many opportunities to grow in the leases departments as this part of the company is very small. very few benefits. the job is a great responsibility

    Advice to ManagementAdvice

    The company should create more opportunities for leased department workers to grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Growing company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Destination Maternity full-time

    Pros

    Good location, Steady workload, decent benefits

    Cons

    Hard to get a good raise

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Very mixed feelings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head
    Current Employee - Department Head

    I have been working at Destination Maternity full-time

    Pros

    The company tries to work best with the fashion forward world. Not only to their customers, but to the employees as well.

    Cons

    Management isn't always willing to help benefit student and work life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Destination Maternity full-time

    Pros

    Free parking
    Bar across the street
    Building friendships with coworkers - everyone is friendly and sticks together (afterall its the only way to stay sane with the crazies in upper management)
    It is the largest maternity retailer & pregnant women will always need clothes, so its a pretty stable company to work for.

    Cons

    At first working at Destination Maternity may seem like a good opportunity, or a good place to get started with your career in fashion. You may even think "hey I'll just work here for a year and get some experience" but then one day you'll wake up and it'll be years later and you'll be wondering "why am I still working in this windowless hell'.
    At some point you'll decide to try to get a job at Urban (the only other company in Philadelphia) and realize you're not cool enough to be a buyer or a designer.. but if you want to go into planning it may work out.
    Or you may try to make your way to NYC or some other city, but no one will give you the time of day unless you live there. Also people in the industry really don't care about Destination Maternity so the experience you may have gained is pretty much useless.
    There's also the typical politics, unprofessionalism, and no set standard of what it takes to grown and get promoted. You may be doing the same amount of work as an assistant as someone that is a hire level is doing.

    Advice to ManagementAdvice

    Be a better role model for your employees. Its not a good look to make fun of your customer in meetings. Just because she may not have a lot of $ to spend, doesn't mean she's a "hillbilly" or "ghetto" or whatever other stereotypes you portray her to be.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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