Detroit Zoological Society

www.detroitzoo.org
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Detroit Zoological Society Reviews

Updated January 29, 2015
Updated January 29, 2015
7 Reviews
3.4
7 Reviews
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  1.  

    Great place to work! The staff is diverse in personality and is a family! I felt extremely welcomed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Relations Assistant in Detroit, MI
    Current Employee - Guest Relations Assistant in Detroit, MI

    I have been working at Detroit Zoological Society full-time (more than a year)

    Pros

    Family and friend oriented! Happy environment to work in. Duties can sometime be flexible and allow you to venture into other areas.

    Cons

    Choosing days off is limited, really long hours at times

    Advice to ManagementAdvice

    Work on the process of giving lunch breaks

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Guest Relations Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Detroit Zoological Society

    Pros

    The pay was pretty good ($10.50 per hour), my coworkers were nice, you get to feed some animal, and discounts on events.

    Cons

    The management sucks! Be prepared for people to talk to you very rude and talked down to. Standing for long periods of time not knowing when you'll get a break (when the zoo is busy) and the pressures of working a commission position (it's not a commission position but if you do no do well you can/will get demoted).

    Advice to ManagementAdvice

    Treat you employees like you want to be treated.

    Doesn't Recommend
    Positive Outlook
  3.  

    Nice starter position but has no real growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Park Safety Officer in Royal Oak, MI
    Current Employee - Park Safety Officer in Royal Oak, MI

    I have been working at Detroit Zoological Society part-time (less than a year)

    Pros

    -Atmosphere (the zoo itself)
    -Flexibility (management successfully works around other obligations)
    -Teamwork
    -Perks
    -Uniform provided
    -"Open-door" policy
    -Plenty of exercise (post are either walked or a bicycle is used)

    Cons

    -Pay (less than $10 per hour)
    -Must work holidays (except Thanksgiving, Christmas, New Years)
    -Hours are sporadic and sometimes erratic (can be randomly scheduled to work 10-13 hour shifts without day of recuperation)
    -Generally looks to hire in the older demographic
    -Poorly managed
    -Too much micro-managing among peers
    -No growth (part-time seasonal, part-time, full-time, supervisor)
    -Can tell that department isn't necessarily a priority by organization (tons of outdated material and equipment)
    -Mostly outdoor environment

    Advice to ManagementAdvice

    The amount of money being paid to the officers is a little disheartening and disrespectful for the duties performed and title held; the topic should definitely be renegotiated.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Worthwhile organization with clear focus on animals, but short sighted on people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Royal Oak, MI
    Former Employee - Anonymous Employee in Royal Oak, MI

    I worked at Detroit Zoological Society full-time (more than 3 years)

    Pros

    There is a clearly defined mission supporting animal welfare and environmental issues and almost all employees are there to support it. Staff are generally friendly.

    Cons

    For an organizantion that is clearly a leader in a animal welfare and humane treatment of all living things, its treatment of the human element falls short. There is disparity in salaries across disciplines, and more importantly different treatment of staff. Behaviors that are acceptable for some are cause for discipline or termination for others, often with a lack of compassion and goodwill.

    Doesn't Recommend
    Neutral Outlook
  6.  

    An amazing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Relations Sales Associate in Royal Oak, MI
    Current Employee - Guest Relations Sales Associate in Royal Oak, MI

    I have been working at Detroit Zoological Society full-time (more than a year)

    Pros

    When you become an employee, you see a new side to the zoo. You learn about the animals and all of the strides the zoo is making for both captive and wild animals. The training is sound an very effective, they make it clear that they want you to succeed and be safe in your work. There is a great amount of continuity from their mission statement and core values as it applies to everyday tasks.

    Cons

    There is a serious lack of interdepartmental communications for day to day operations. This results in wrong information being shared and guest becoming frustrated, which takes a toll on sales and staff morale. Full-time year-round staff seem a bit "high and mighty" around the seasonal staff members.

    Advice to ManagementAdvice

    I would love it if inter-departmental relations and communications improved. There were several instances of communication lapses that directly affected my work.

    Recommends
    Positive Outlook
  7.  

    I had a great experience at the zoo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Representative in Royal Oak, MI
    Former Employee - Human Resources Representative in Royal Oak, MI

    I worked at Detroit Zoological Society full-time (less than a year)

    Pros

    Very exciting to work at a kind friendly place

    Cons

    some of the people were not so nice

    Advice to ManagementAdvice

    treat your temps better

    Doesn't Recommend
    Neutral Outlook
  8.  

    Great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Royal Oak, MI
    Current Employee - Anonymous Employee in Royal Oak, MI

    I have been working at Detroit Zoological Society full-time (more than 3 years)

    Pros

    The Detroit Zoo is a great place to work. It has a team atmosphere and the staff is very nice. The benefits package is awesome also! There are zoo days for the staff where you can sign up to have an experience with the animals (feed them, etc.). It's very cool!

    Cons

    I honestly don't have any cons to list. The only one for me is that my commute is too long :(

    Recommends
    Positive Outlook

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