Deutsche Post DHL

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Deutsche Post DHL Reviews

Updated August 17, 2014
Updated August 17, 2014
184 Reviews

3.7
184 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deutsche Post DHL CEO Frank Appel
Frank Appel
7 Ratings

Review Highlights

Pros
  • diversity, exposure to challenges, work and life balance, working environment (in 12 reviews)

  • Lots of opportunities - carrerwise as well as educational (in 6 reviews)


Cons
  • long working hours, lack of management of open (in 6 reviews)

  • Work-life balance: A lot of work, but doable (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Analyst  in  Elizabeth, NJ
    Former Employee - Commercial Analyst in Elizabeth, NJ

    Pros

    Very structured company, yearly reviews, bonuses based on performances

    Cons

    Long hours, tough to get ideas moved forward without going through different levels of management.

    Advice to ManagementAdvice

    Be more personable, take ideas of employees more serious

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Very Political Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Systems and Tools. Great training programs.

    Cons

    Very Political, Horrible Management in the USA, Very difficult to have buy in from the business units. Conflicting interests among business units. Management busy attending conferences and ignoring real issues at hand,

    Advice to ManagementAdvice

    Look at the fundamentals and draw an analysis before jumping to conclusions. Listen to the business parters.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Opportunities Abound (Not the good kind)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Duty Manager  in  Los Angeles, CA
    Former Employee - Duty Manager in Los Angeles, CA

    Pros

    The people are phenomenal. Most care deeply about their jobs.

    Cons

    Management. They are managing from a style that is long gone. It is a style from the 1970s at best. They berate and they belittle and never encourage thinking. In fact, they might even be afraid of those with more talent and do their best to prevent their rise. Sad, really, really, sad.

    Advice to ManagementAdvice

    Change. Change your direction. Change your style. Change.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    experienced freight forwarders won't like it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ocean Export  in  Franklin Park, IL
    Former Employee - Ocean Export in Franklin Park, IL

    Pros

    its a paycheck, and the benefits are pretty good.
    They do have different vendors you can get discounts, such as apple products and phones.

    Cons

    Don't separate the A-Z movement of files

    Advice to ManagementAdvice

    Get someone that is experience if you promote from within. Not just because they have been at the company for years. Management doesn't listen to employees. they basically have to have their front teeth pulled prior to listening. they are doing a dis-service to people that love to being a freight forwarder. If you are lazy and only want to do the minimum but then get yelloed at for doing more than required, you will love this place.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Senior Dispatcher

    Current Employee - Senior Dispatcher  in  Sterling, VA
    Current Employee - Senior Dispatcher in Sterling, VA

    Pros

    Multiple opportunities from Customer Service rep to Senior Dispatcher. Keeping track of shipments from pickup to delivery. In touch with agents on both sides (pickup and delivery)

    Cons

    Not enough staff to cover all the necessary responsibilities need to get the job done as described. Round the clock coverage with littler staff.

    Advice to ManagementAdvice

    Listen more to staff in reference to needs and ways to improve workload.

  7.  

    Operations and Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations and Customer Service Agent  in  Franklin Park, IL
    Former Employee - Operations and Customer Service Agent in Franklin Park, IL

    Pros

    Good people to work with, and plenty of work.

    Cons

    You take the good with the bad, basically it was pretty good.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Not the same company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Used to care about the customer

    Cons

    Doesn't care about the customer anymore

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Positive employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    Pros

    DHL culture is very focused on continuous improvement. The customer and employee opinions are used in decision making.

    Cons

    Being part of a global company there are some policies that can not be changed due to global impact.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Global
    Invests in HR
    Matrix Organization
    Great workplace environment
    Team-building events
    Volunteerism
    Work/Life Balance
    World Recognized

    Cons

    Everything is ultimately managed and reported overseas which can cause communication barriers and ultimately frustration.

    Recommends
    Positive Outlook
  11.  

    Customer Care Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Specialist  in  Sacramento, CA
    Former Employee - Customer Care Specialist in Sacramento, CA

    Pros

    focused on goals. management is very positive,

    Cons

    Delivery service was not addressed well enough while I worked there at least in the U.S.A.

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