Deutsche Post DHL Reviews

Updated August 18, 2015
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3.8
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Deutsche Post DHL CEO Frank Appel
Frank Appel
16 Ratings

Pros
  • very efficient, high-paced working environment (in 12 reviews)

  • Excellent company culture, good work life balance, amazingly international and fun people to work with (in 5 reviews)

Cons
  • Competitive- work life balance off (in 5 reviews)

  • The senior management does not hear you out (in 7 reviews)

More Pros and Cons

195 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Sastisfying as they are comitted to thier vision: Empolyer of Choice, Provider of Choice and Investment of Choice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Deutsche Post DHL full-time (More than 10 years)

    Pros

    They are committed to their customers and they believe in doing the right thing by them. As with any company they must balance this desire with the reality of staying viable in the market. They offer great opportunities for advancement, great learning and training opportunities and the culture is supportive of career advancement if the employee takes responsibility for it.

    Cons

    They are brutal in their human resource objectives and lack empathy in some cases. The market changes constantly and to stay viable senior management chooses strategies but tends not to consult with line managers or employees who may have valuable contributions. while they are specific about expectations they are not as open as they could be to creative ways of fulfilling them

    Advice to Management

    If you want to succeed, put employees first. DPDHL has three guiding principles: They aim to be the Employer of choice, the provider of choice and the investment of choice. Management should attend to the first principle more closely than they do. It is a good place to work, and there is great opportunity, but it seems clear that "investment" of choice is the most important principle and not all who contribute to it's success are awarded adequately.


  2. Good place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    It was a good place to work in a nice neighborhood in small team environment.

    Cons

    bad management in disarray with incompetent person.

    Advice to Management

    pick more competent people.


  3. Not bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    No micro management. Great team to work with. Room for growth.

    Cons

    Benefits could be better. Open environment. No privacy. Noisy work space

    Advice to Management

    Take the time to get to know your team and their talents.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work with!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Analyst in Elizabeth, NJ
    Former Employee - Commercial Analyst in Elizabeth, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Deutsche Post DHL part-time (More than a year)

    Pros

    Very structured company, yearly reviews, bonuses based on performances

    Cons

    Long hours, tough to get ideas moved forward without going through different levels of management.

    Advice to Management

    Be more personable, take ideas of employees more serious


  6. Very Political Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deutsche Post DHL full-time (More than 5 years)

    Pros

    Great Systems and Tools. Great training programs.

    Cons

    Very Political, Horrible Management in the USA, Very difficult to have buy in from the business units. Conflicting interests among business units. Management busy attending conferences and ignoring real issues at hand,

    Advice to Management

    Look at the fundamentals and draw an analysis before jumping to conclusions. Listen to the business parters.


  7. Opportunities Abound (Not the good kind)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Duty Manager in Los Angeles, CA
    Former Employee - Duty Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Deutsche Post DHL full-time (More than a year)

    Pros

    The people are phenomenal. Most care deeply about their jobs.

    Cons

    Management. They are managing from a style that is long gone. It is a style from the 1970s at best. They berate and they belittle and never encourage thinking. In fact, they might even be afraid of those with more talent and do their best to prevent their rise. Sad, really, really, sad.

    Advice to Management

    Change. Change your direction. Change your style. Change.


  8. experienced freight forwarders won't like it here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ocean Export in Franklin Park, IL
    Former Employee - Ocean Export in Franklin Park, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Deutsche Post DHL full-time (More than a year)

    Pros

    its a paycheck, and the benefits are pretty good. They do have different vendors you can get discounts, such as apple products and phones.

    Cons

    Don't separate the A-Z movement of files

    Advice to Management

    Get someone that is experience if you promote from within. Not just because they have been at the company for years. Management doesn't listen to employees. they basically have to have their front teeth pulled prior to listening. they are doing a dis-service to people that love to being a freight forwarder. If you are lazy and only want to do the minimum but then get yelloed at for doing more than required, you will love this place.


  9. Senior Dispatcher

    Current Employee - Senior Dispatcher in Sterling, VA
    Current Employee - Senior Dispatcher in Sterling, VA

    I have been working at Deutsche Post DHL full-time (More than 5 years)

    Pros

    Multiple opportunities from Customer Service rep to Senior Dispatcher. Keeping track of shipments from pickup to delivery. In touch with agents on both sides (pickup and delivery)

    Cons

    Not enough staff to cover all the necessary responsibilities need to get the job done as described. Round the clock coverage with littler staff.

    Advice to Management

    Listen more to staff in reference to needs and ways to improve workload.


  10. Operations and Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations and Customer Service Agent in Franklin Park, IL
    Former Employee - Operations and Customer Service Agent in Franklin Park, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Deutsche Post DHL full-time (More than 10 years)

    Pros

    Good people to work with, and plenty of work.

    Cons

    You take the good with the bad, basically it was pretty good.


  11. Not the same company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deutsche Post DHL full-time (More than 10 years)

    Pros

    Used to care about the customer

    Cons

    Doesn't care about the customer anymore



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