Dex One Reviews

Updated June 26, 2015
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247 Employee Reviews

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  1. Helpful (1)

    Was a great place to work in the past, is a good place to work now!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Representative
    Current Employee - Major Account Representative

    I have been working at Dex One full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Offers a great opportunity to make a good living if you are willing to put in the time. Good benefits and contests. Customers still need our assistance to grow their companies. Lots of good stories to tell! Lots of people who care still work here. Can be challenging to find solutions for businesses but that's what keeps your juices flowing.

    Cons

    The merging of the two companies has been confusing. If you are looking for a company to grow and move to higher positions, this is not the company as of this moment!

    Advice to Management

    Make the company one. Get this merge period over with. No need for offices. Ones who can should work out of their homes.


  2. Been a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Yakima, WA
    Current Employee - Sales Representative in Yakima, WA

    I have been working at Dex One full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great products that our customers need

    Cons

    takes too long for decisions to be made

    Advice to Management

    Maybe take into consideration the viewpoint of sales...we are the ones on the street and have a much better grip on the markets


  3. Been working here more than 7 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dex One

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This company gives you the opportunity to learn about many different types of advertising medias and help local businesses grow their companies.

    Cons

    One of the main product lines of the company is yellow page advertising which has been steadily declining in usage over recent years which can make for a difficult conversation or objection when talking to clients.


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  5. so, so job. Great income but don't rest your future on it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Sales in Phoenix, AZ
    Former Employee - Premise Sales in Phoenix, AZ

    I worked at Dex One full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Base + commission, training is excellent & co workers are great.

    Cons

    Management, travel, hard to advance, online is a hard sell


  6. Good pay, benefits and lots of room for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Education Trainer in Dallas, TX
    Current Employee - Regional Education Trainer in Dallas, TX

    I have been working at Dex One full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dex is Google's #1 partner and has been in the business of proving their advertising works for years by giving every customer a tracking system with tracking numbers so they can measure Actual results. They are constantly coming up with new innovative products.

    Cons

    Dex used to spend millions on advertising - I'd like to see marketing become important again.

    Advice to Management

    Listen the the employees more, specifically the sales employees.


  7. Great opportunities for those who can sell and are willing to put forth the effort!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Marketing Consultant in Denver, CO
    Current Employee - Outside Sales Marketing Consultant in Denver, CO

    I have been working at Dex One full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Compensation: I worked in sales for 9 years and made pretty decent money (low 6 figures) -Products: Hands down the best digital solutions for small/medium sized businesses (not w/o fault, but still the best) -People: Customers, co-workers, etc. Great opportunity to get out there and meet a really diverse group of people. -Training: almost 8 weeks of classroom and field sales training. Ongoing support and online courses.

    Cons

    -Perception of Company: Still associated first and foremost as a yellow pages company, even though the digital offerings are vast. -Base pay: I know this shouldn't be a huge concern, because if you can sell who cares, but it would be nice to have a bigger base. -People: Although this was a pro as well, there are plenty of people who either A) can't sell, so they blame the company/products/anything but themselves, or B) don't want to put in the activity it takes to be successful, so they complain all the time and try to deflate the rest of us.

    Advice to Management

    -Upping the base salary would bring in a better set of sales professionals, initially. -Free up as much time as possible for the sales managers to be able to get in the field and coach more


  8. Great Co-Workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Beaverton, OR
    Former Employee - Graphic Designer in Beaverton, OR

    I worked at Dex One full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Teamwork, Humor and Professionalism. We had a great team who worked well together. Shared many interests both in and outside of the company. Understood the dynamics and deadlines.

    Cons

    Company decided to outsource jobs. Created tension and we lost focus and clients.Company purchased, new owners direction was not inline with overall potential of company.

    Advice to Management

    Listen to your staff. Our success was based on long standing trial and error. Your idea of streamlining ultimately hurt the bottom line, and customers lost faith in company as a whole. Was the extra dollars you saved worth the ones you lost?


  9. account exec

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dex One

    No opinion of CEO
    No opinion of CEO

    Pros

    high commissions lucrative contests good benefits great training

    Cons

    no work life balance nobody uses the yp


  10. Helpful (1)

    I worked hard and was given rewards for it. Great place to work before technology made negative difference.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Fulfilment Coordinator in Morrisville, NC
    Former Employee - National Fulfilment Coordinator in Morrisville, NC

    I worked at Dex One full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Dex One is a telephone book publisher and is a very interesting place to work. There is much to learn there they do promote from within.

    Cons

    The only cons is that technology pushed the telephone book industry out of business. My department closed because of that and the work was shipped to India, What a shame!

    Advice to Management

    The company has great work ethics.


  11. Old school ideas in a modern world

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Media Consultant Sales in Phoenix, AZ
    Former Employee - Digital Media Consultant Sales in Phoenix, AZ

    I worked at Dex One full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dex can be a good place to work. Good benefits and training. Great on your resume'

    Cons

    Dex has merged with Super Media and combined two bankrupt companies. Yet they still go after the print yellow page business.



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