Dex One Reviews

Updated September 16, 2014
Updated September 16, 2014
236 Reviews
2.9
236 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter J. McDonald
30 Ratings

Review Highlights

Pros
  • Great work/life balance prior to merger (in 12 reviews)

  • Great benefits, potentially great income, great business building relationships with accounts (in 19 reviews)


Cons
  • You have people in their 50's that have only sold yellow pages in their life trying to sell new social media products to businesses (in 21 reviews)

  • You cant report anything to upper management or HR because you will be fired (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, always improving always changing, needs to communicate better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Consultant  in  Springfield, IL
    Current Employee - Marketing Consultant in Springfield, IL

    I have been working at Dex One full-time for more than 8 years

    Pros

    Great pay, benefits, educational assistance. Work hard and can usually be promoted. good atmosphere.

    Cons

    Management doesnt understand the job, Need to have better tech vendors, more cross functional communication. Managers dont always manage well.

    Advice to ManagementAdvice

    Spend a day in the life and get re-aclimated to what your sales people do. Then figure out ways to improve the process to increase efficiencies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Employees are compensated well for their efforts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dex One full-time

    Pros

    The sell Yellow Page Advertising

    Cons

    They sell many digital solutions to SMB's

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great training

    Current Employee - Marketing Consultant  in  Maitland, FL
    Current Employee - Marketing Consultant in Maitland, FL

    I have been working at Dex One full-time for more than 3 years

    Pros

    Great training, good opportunity to make money.

    Cons

    Normal stresses of any job

    Recommends
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  5. 1 person found this helpful  

    The Dex way should have survived the merger. SPMD would have learned a lot!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Department Employee  in  Cary, NC
    Former Employee - Finance Department Employee in Cary, NC

    I worked at Dex One full-time for more than 5 years

    Pros

    Great work/life balance prior to merger

    Cons

    Drastic changes after merger with SPMD

    Advice to ManagementAdvice

    Go back to the Dex One way, if you want your employees to be happy, & in turn, poductive.

    No opinion of CEO
  6.  

    Great people, superb training program, limited growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premise Marketing Consultant
    Former Employee - Premise Marketing Consultant

    I worked at Dex One full-time for more than a year

    Pros

    Great digital advertising products including SEO, SEM, custom websites and Reputation Mgmt options. Dex offers a great sales training program for it's new employees.

    Cons

    Commission potential for sales consultants is hampered by an outdated print advertising product.

    Advice to ManagementAdvice

    Create a better support system for the sales force so they have more time to spend selling. Marketing Consultants are responsible for handling a significant amount of admin related to their clients.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    The company recently finalized a merger with a Dallas company and integration procedures are still in process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale Support Administrator  in  Greenwood Village, CO
    Current Employee - Sale Support Administrator in Greenwood Village, CO

    I have been working at Dex One full-time for more than 3 years

    Pros

    The company offers opportunities for advancement and transfers to other departments.

    Cons

    I am content with the job; however, downsizing continues.

    Advice to ManagementAdvice

    Management is knowledgeable and available at all times.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    It was a positive experience, I had 3 positions there in 16 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer  in  Portland, OR
    Former Employee - Graphic Designer in Portland, OR

    I worked at Dex One full-time for more than 10 years

    Pros

    Competitive Salary and Benefits. Great education benefits too!

    Cons

    Downsizing. Increased work load added each review.

    Advice to ManagementAdvice

    Need to hire managers with degrees.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premise Marketing Consultant  in  Seattle, WA
    Current Employee - Premise Marketing Consultant in Seattle, WA

    I have been working at Dex One full-time for more than 3 years

    Pros

    Unlimited potential to make a lot of money. Competive digital suite of products. Good work environment.

    Cons

    High expectation to produce results in not very much time. Self reliance in solving any issues or problems. Cutbacks in support staff.

    Advice to ManagementAdvice

    Be available to help.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Very good company with very talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Kingwood, TX
    Current Employee - Account Executive in Kingwood, TX

    I have been working at Dex One full-time for more than 5 years

    Pros

    Very well managed after restructure, well known branding and vast resources. Employee recognition and team building was very good.

    Cons

    A bit behind in the online space compared to industry leaders. This ship is a pretty hard thing to turn on a dime.

    Advice to ManagementAdvice

    Forget the past, develop new ideas and stop following. Find a edge that is a true value.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to grow a career and make a lot of money!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Phoenix, AZ
    Current Employee - Sales in Phoenix, AZ

    I have been working at Dex One full-time for more than 10 years

    Pros

    Career growth, Earnings $100K++, great products, great people, great benefits, brand recognition in the market, competitive advantages

    Cons

    It's a hard job, but well worth the effort if you are motivated to make a lot of money.

    Advice to ManagementAdvice

    Keep up the innovation on the digital products and go to market strategies. We keep getting stronger in helping local businesses grow as their one stop shop for marketing and media.

    Recommends
    Positive Outlook
    Approves of CEO

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