DexCom Reviews

Updated July 23, 2015
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DexCom President and CEO Kevin Sayer
Kevin Sayer
4 Ratings

35 Employee Reviews

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  1. excellent technology, motivated employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DexCom full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Superior technology. Employees are motivated. Leadership is engaged. Customers are loyal. Company cares for its customers.

    Cons

    Growth is almost too fast. Structure and system being sacrificed in the process. Unsustainable at this rate. Fortunately, management is cognizant of this and trying to adapt.

    Advice to Management

    Sustainable growth is better than spectacular growth.


  2. Amazing Product- Office management not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in San Diego, CA
    Current Employee - Inside Sales Representative in San Diego, CA

    I have been working at DexCom full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Amazing product, saves lives... technology is the best out there for Diabetes

    Cons

    Management are all over the place, dont really know what they are doing, they show favoritism and never think things through before they act or make a decision. I have been here for over 2 years and you will never see the same faces after a couple of months because the turnover is so high.


  3. Like a family, but difficult

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at DexCom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Found truly great people here to work with. A lot of opportunity to collaborate and discuss your ideas across the company. You can become an "influencer" very quickly. 99% amazing, but if you work here you need to find someone in upper management that will support you when controversy arises--which it will, often, as there is still a bit of jockeying for territory going on.

    Cons

    Some lack of accountability and expertise in the management ranks. A few managers will go out of their way to make a great environment, product and team, while others will play dirty ball to cover up wasting skills, opportunities and good people. A number of unprofessional exchanges can be taken with a grain of salt, but need to be addressed sooner or later.

    Advice to Management

    Please assess different departments management layer's quality and skills and hold them accountable, especially in a clinical/regulatory environment. This company deserves the best and brightest (and has a number of those people), but will limit that potential if the best and brightest are not supported.


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  5. Great for recent grads for first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DexCom full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Product that sells itself. Medical device industry. Hard work pays off if you are interested in a career in outside sales or management. Easy job description.

    Cons

    Selling administration. Out of date technology used to support selling. Poor management from supervisor level to executive. Product is selling to fast and there are no standard policies or procedures that will set you up for even greater success. Have to figure it out on your own

    Advice to Management

    Slow down and create metrics so we know what we are measured on. Re-evaluate quotas to balance the number out and make them fair across the board. There are territories that have extremely low quotas.


  6. good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA

    I have been working at DexCom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment and people . Good interesting work.

    Cons

    I don't really have any cons . It's always cloudy over here haha.

    Advice to Management

    No advice to management at all. It's a decent environment here.


  7. Helpful (1)

    Good but not great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DexCom

    Pros

    Good Company, like to do right by the customer.

    Cons

    No growth potential for inside sales rep.


  8. R&D Intern

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in San Luis Obispo, CA
    Former Employee - Anonymous Employee in San Luis Obispo, CA

    I worked at DexCom (Less than a year)

    Recommends
    Recommends

    Pros

    Great environment in a rapidly growing company. Always work to be done and it feels like you're actually making a difference

    Cons

    Management seemed frazzled but I think it is because of Dexcom's rapid growth


  9. Eh....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Diego, CA
    Former Employee - Manager in San Diego, CA

    I worked at DexCom full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They have really great and smart people working there. The benefits are very good and the product is awesome.

    Cons

    Their exec team does not follow what they train lower management to do with regards to training and coaching staff. Some of the upper management teams have no idea what they are doing and it is clear across the ranks, but nothing is done.

    Advice to Management

    Take a class, follow your own guidance, coach up and coming management, understand your product, processes, and regulatory rules. Also, step outside your office and take a look around. There seems to be a lot going on that you have no idea about.


  10. Helpful (2)

    Great company ideology but HORRIBLE leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in San Diego, CA
    Former Employee - Supervisor in San Diego, CA

    I worked at DexCom full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Changing people's lives through innovative products that help diabetics manage their disease. The Technical Support analysts are among the best in the industry.

    Cons

    Senior leadership and HR are truly amateur hour! Policies are interpreted willy-nilly with inconsistencies at every level! Senior leadership is run by the employees instead of the employees receiving proper guidance from its leadership structure. Truly a case where the "children run the house" Prejudice, bigotry, and favoritism runs rampant. Very few employees at any level remain employed for more than 2 years.

    Advice to Management

    Give proper authority to the subordinate leadership and allow the company policies to function as designed, without the need to interpret. Unnecessary over interpretation leads to overt discrimination!


  11. Helpful (2)

    The blind leading the blind!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Biling Representative in Mira Mesa, CA
    Former Employee - Patient Biling Representative in Mira Mesa, CA

    I worked at DexCom full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lots of overtime towards month end. The company as a whole is doing great things for people living with diabetes.

    Cons

    It just seems like the management (pertaining to the patient billing team) highers people who know less than they do to hopefully cover up the fact they, themselves, don't know what they're talking about. Too many systems that aren't able to get the job done result in too many employees and a very cloudy way of collecting on accounts.

    Advice to Management

    Get a new system, at least for billing. Downsize the billing department, you don't need 3 leads and all of those people to do QC and claims follow up. With a better system, and proper training (and letting go of people who aren't keeping up) you'll bring in more money and begin to be a profitable company.



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