DexCom Reviews

Updated August 3, 2014
Updated August 3, 2014
23 Reviews
2.7
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DexCom President, CEO, and Director Terry Gregg
Terry Gregg
12 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great Product and Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Assistant  in  San Diego, CA
    Current Employee - Human Resources Assistant in San Diego, CA

    I have been working at DexCom full-time for more than a year

    Pros

    Strong sales team, rapidly growing organization, competitive compensation

    Cons

    -Lacking in proper training and career development
    -Communication between departments needs work
    -Lack of department support from upper management
    -The good talent often leave and they keep the drones

    Advice to ManagementAdvice

    Give priority in keeping people with good experience and technical background instead of replacing them with less experience individuals

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DexCom

    Pros

    Great product. Great people to work with.

    Cons

    I do have sincere feelings about there being severe "Favoritism" on site as well. I can't help but see it.

    Advice to ManagementAdvice

    More teambuilding exercises should be added. Please listen to the advice of your subordinates. We all come from somewhere and have some decent things to add.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Whaaaaaaa

    Current Employee - Technical Support  in  San Diego, CA
    Current Employee - Technical Support in San Diego, CA

    I have been working at DexCom full-time

    Pros

    Good people to work with.

    Cons

    Limited lunch time options in house.

    Recommends
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  5.  

    Avoid "TEMP TO HIRE" status

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DexCom as a contractor for less than a year

    Pros

    Growing company, very busy. Ideal product.

    Cons

    SHADY hiring process. Legal I suppose? ... but non-the-less very shady. I have worked at other tech companies that state hiring position to be "temporary staffing", "contractor", or even "part-time" jobs. As you can see these give you a solid understanding that they are NOT offering a permanent job position. DexCom on the other hand have various positions offering "TEMP-TO-HIRE" jobs. This is misleading due to the fact that people who apply for this job THINK this is actually a real temp job waiting to be hired if they performed successfully. Yet in reality, DexCom's strategy to label the job as "temp-to-hire" is actually just a way to attract highly qualified people to apply and perform work during DexCom's busy time frame and then at the end of the "temp-to-hire" time frame... let them go (aka layoff). Why is this shady? Because, during the time frame the person works at DexCom as a "temp-to-hire" employee, he/she would receive several PERMANENT position offerings from other companies. Due to the belief that the "temp-to-hire" would become a permanent employee at DexCom, the employee would naturally reject any other job offerings from other companies and lose that opportunity. By the way, if you are a higher paid "temp-to-hire" employee, DexCom WILL let you go right at the end of the "temp-to-hire" job period.

    Advice to ManagementAdvice

    Please stop the false advertisement "temp-to-hire" process. If you just need temporary work, just label it plainly as that, you will receive sufficient enough people who will apply for this position. Stop misleading high quality people into accepting this job position who could otherwise accept other PERMANENT job offerings from another company. Great product, NEGATIVE work environment. Hope DexCom's high turnover ratio bites them where it hurts.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Stressful environment with too many moving pieces

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DexCom

    Pros

    Compensation with spiffs and bonuses can be very fair, also get car allowance and decent benefits. Great stock options. Incredible product.

    Cons

    So much growth is creating growing pains across the board

    Positive Outlook
    Approves of CEO
  7.  

    Lack of organizational skills - unhappy employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DexCom full-time for more than a year

    Pros

    Decent salary and bonus's. Insurance is relatively decent. Company is growing fast. They feed you at the end of the month.

    Cons

    Employees are overworked and there is a high turnover rate. Management leans towards favoritism. Many unhappy employees who are over worked, which causes burnout. Employees are constantly stressed out and work under a big microscope. Lack of training and organizational skills. Temps are cut loose and taken advantage of. Many unhappy customers complaining. This company has a blacked out month, where employees cannot take anytime off! Holidays are made for family, not your dollar amount! Some sale assistants are not very polite.

    Advice to ManagementAdvice

    Management needs to stray away from favoritism within the company. Respect your employees. Stop the gossiping! Not healthy and very unprofessional! Perhaps management should be the one who is micromanaged. How would they like that?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at DexCom full-time for less than a year

    Pros

    The people are friendly and willing to help. The upper management are willing to help in improving your career. You learn so much experience that will advance you in your next position. The work is fast paced but keeps you busy and the day goes by fast. The company's R&D department are relentless in improving the product so there is always something new happening. I have learned so much in such a little time.

    Cons

    The company is growing so fast that there are not enough parking spaces for the employee's.
    The 401K plan doesn't match any contributions.
    There are not that many perks for being an employee.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer  in  San Diego, CA
    Former Employee - Programmer in San Diego, CA

    I worked at DexCom full-time for more than a year

    Pros

    Small Company. Easy to approach management

    Cons

    growth potential limited because it was a smaller company.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    BEWARE OF COMPANY! Supervisors are unprofessional and have lack of respect for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  San Diego, CA
    Former Employee - Administrative Assistant in San Diego, CA

    I worked at DexCom full-time for less than a year

    Pros

    The pay is decent, but supervisors give you so much work sometimes that you can't finish it all. The benefits are decent.

    Cons

    Too much work or overload of work for the pay. Supervisors don't have a whole lack of respect for their subordinates, unless they see you as one of their favorite. Work is not evenly distributed among employees. I was a permanent administrative assistant for less than a year and some of the other administrative assistants had twice the amount of work that I completed. Because of the uneven work load; this created tension and hostility among the administrative team.

    Advice to ManagementAdvice

    Management should get more organize and communicate with each other (in order to pass information down to lower staff members). Management should stop showing favoritism and be respectful and mature to subordinates. THIS IS A JOB, NOT A WORKPLACE FOR SUPERVISORS TO BE GOSSIPING! The sales team shouldn't be so demanding and rude to the admin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Lack of professionalism and respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  San Diego, CA
    Former Employee - Administrative Assistant in San Diego, CA

    I worked at DexCom as a contractor for less than a year

    Pros

    Small company, so you will see the higher level management there and become friendly with them.
    Great product with a customer-centric focus. They have relatively few competitors so the company will be around for a while.

    Cons

    - High turnover of employees. Contractors and temps beware! They may hire you under the false pretense that it is "temp-to-hire", but myself as well as a few other contractors were let go after the first month (after helping them through their busiest month of the year, December) for "overhead reasons" (which means they knew all along they were not going to hire us permanently). So beware of this. In addition, the majority of their admin staff (6 out of 8) were temps that they had yet to bring on permanently. I'm not sure how Dexcom gets away with this, but it is just another example of how they take advantage of their employees.
    - Lack of opportunities for growth. They really only have sales and tech support positions (unless you're an engineer).
    - You WILL have to work holidays. It is required that everyone in the customer support roles (which is everyone except engineers and manufacturers) work on Christmas Eve and New Year's Eve. No exceptions unless you're a senior staff member who's been there forever.
    - Unprofessional attitudes from other staff in the sales department. If you make a mistake, you will get five different emails telling you about it (and not all of them polite). Definitely some caddy and unprofessional girls that make the environment a little less conducive for teamwork.

    Advice to ManagementAdvice

    Open your eyes to the unprofessional manner in which your employees conduct themselves. Also, stop taking advantage of them.

    No opinion of CEO

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