DexCom Reviews in San Diego, CA

Updated August 3, 2014
Updated August 3, 2014
23 Reviews

2.7
23 Reviews
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DexCom President, CEO, and Director Terry Gregg
Terry Gregg
12 Ratings

14 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Product and Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Assistant  in  San Diego, CA
    Current Employee - Human Resources Assistant in San Diego, CA

    I have been working at DexCom full-time for more than a year

    Pros

    Strong sales team, rapidly growing organization, competitive compensation

    Cons

    -Lacking in proper training and career development
    -Communication between departments needs work
    -Lack of department support from upper management
    -The good talent often leave and they keep the drones

    Advice to ManagementAdvice

    Give priority in keeping people with good experience and technical background instead of replacing them with less experience individuals

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Whaaaaaaa

    Current Employee - Technical Support  in  San Diego, CA
    Current Employee - Technical Support in San Diego, CA

    I have been working at DexCom full-time

    Pros

    Good people to work with.

    Cons

    Limited lunch time options in house.

    Recommends
  3.  

    Great place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at DexCom full-time for less than a year

    Pros

    The people are friendly and willing to help. The upper management are willing to help in improving your career. You learn so much experience that will advance you in your next position. The work is fast paced but keeps you busy and the day goes by fast. The company's R&D department are relentless in improving the product so there is always something new happening. I have learned so much in such a little time.

    Cons

    The company is growing so fast that there are not enough parking spaces for the employee's.
    The 401K plan doesn't match any contributions.
    There are not that many perks for being an employee.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer  in  San Diego, CA
    Former Employee - Programmer in San Diego, CA

    I worked at DexCom full-time for more than a year

    Pros

    Small Company. Easy to approach management

    Cons

    growth potential limited because it was a smaller company.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    BEWARE OF COMPANY! Supervisors are unprofessional and have lack of respect for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  San Diego, CA
    Former Employee - Administrative Assistant in San Diego, CA

    I worked at DexCom full-time for less than a year

    Pros

    The pay is decent, but supervisors give you so much work sometimes that you can't finish it all. The benefits are decent.

    Cons

    Too much work or overload of work for the pay. Supervisors don't have a whole lack of respect for their subordinates, unless they see you as one of their favorite. Work is not evenly distributed among employees. I was a permanent administrative assistant for less than a year and some of the other administrative assistants had twice the amount of work that I completed. Because of the uneven work load; this created tension and hostility among the administrative team.

    Advice to ManagementAdvice

    Management should get more organize and communicate with each other (in order to pass information down to lower staff members). Management should stop showing favoritism and be respectful and mature to subordinates. THIS IS A JOB, NOT A WORKPLACE FOR SUPERVISORS TO BE GOSSIPING! The sales team shouldn't be so demanding and rude to the admin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Lack of professionalism and respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  San Diego, CA
    Former Employee - Administrative Assistant in San Diego, CA

    I worked at DexCom as a contractor for less than a year

    Pros

    Small company, so you will see the higher level management there and become friendly with them.
    Great product with a customer-centric focus. They have relatively few competitors so the company will be around for a while.

    Cons

    - High turnover of employees. Contractors and temps beware! They may hire you under the false pretense that it is "temp-to-hire", but myself as well as a few other contractors were let go after the first month (after helping them through their busiest month of the year, December) for "overhead reasons" (which means they knew all along they were not going to hire us permanently). So beware of this. In addition, the majority of their admin staff (6 out of 8) were temps that they had yet to bring on permanently. I'm not sure how Dexcom gets away with this, but it is just another example of how they take advantage of their employees.
    - Lack of opportunities for growth. They really only have sales and tech support positions (unless you're an engineer).
    - You WILL have to work holidays. It is required that everyone in the customer support roles (which is everyone except engineers and manufacturers) work on Christmas Eve and New Year's Eve. No exceptions unless you're a senior staff member who's been there forever.
    - Unprofessional attitudes from other staff in the sales department. If you make a mistake, you will get five different emails telling you about it (and not all of them polite). Definitely some caddy and unprofessional girls that make the environment a little less conducive for teamwork.

    Advice to ManagementAdvice

    Open your eyes to the unprofessional manner in which your employees conduct themselves. Also, stop taking advantage of them.

    No opinion of CEO
  8.  

    Company grows at expense of employees

    Former Employee - Quality Engineer  in  San Diego, CA
    Former Employee - Quality Engineer in San Diego, CA

    I worked at DexCom full-time for more than 5 years

    Pros

    Variety of projects, exciting technology, growing company with smaller company culture.

    Cons

    Poor inter- and intra-departmental communication, incentives only for management level and above, several new managers/directors who are great engineers but terrible managers, not enough morale-boosting activities and incentives to offset the overtime required to meet deadlines.

    Advice to ManagementAdvice

    Provide more extensive training, besides MAPS, to managers and directors; offer incentives to engineer level employees for meeting project deadlines; show more effort in obtaining additional parking options that are feasible for employees (or at least reimburse for damaged shoes...).

  9. 1 person found this helpful  

    Don't apply here if you are actually hardworking and have a good work ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA

    I have been working at DexCom full-time for less than a year

    Pros

    Decent benefits for entry level work.

    Cons

    No accountability. No teamwork. Everyone just passes the buck.

    Advice to ManagementAdvice

    Stop focusing on side jobs. Promote from within rather than only promoting temps. Make changes rather than saying it's a work in progress. Stop allowing people to get away without pulling their own weight.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Bright company future if they can stay ahead of the curve and boost staff morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Testing Intern  in  San Diego, CA
    Former Employee - Software Testing Intern in San Diego, CA

    I worked at DexCom as an intern for more than a year

    Pros

    The company produces a great product with great intentions and I believe they have a bright future ahead of them if they can stay ahead of the curve.

    Cons

    Bigger Incentives for employees would promote a better morale and stronger work ethic. There was a mild sense of complacency when I interned there primarily because the expectation was to meet expectation not to exceed them. There was no incentive for excellence.

    Advice to ManagementAdvice

    Offer incentives for meeting deadlines earlier, improving cohesion between work groups, and demonstrating excellence. The CEO and Senior Management need to connect with their staff to understand the current problems with work group cohesion (from one group to another)

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Working with uneducated people not speaking English....sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Tech  in  San Diego, CA
    Current Employee - Lab Tech in San Diego, CA

    I have been working at DexCom as a contractor for more than 3 years

    Pros

    Very smart people to work with, lots of friendly people who are willing to help with problems, interesting product and growing company

    Cons

    lack of training, no training system
    supervisors and co-workers not fluent in English
    lacking in established protocols, procedures and documentation procedures
    supervisors definitely show favoritism

    Advice to ManagementAdvice

    stop being friends with subordinates and treating their gossip as 'feedback'
    better training on how to interact with employees and how to provide proper support and training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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