DexCom Reviews

Updated June 24, 2015
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2.9
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DexCom President and CEO Kevin Sayer
Kevin Sayer
2 Ratings

21 Employee Reviews

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  1. good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA

    I have been working at DexCom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment and people . Good interesting work.

    Cons

    I don't really have any cons . It's always cloudy over here haha.

    Advice to Management

    No advice to management at all. It's a decent environment here.


  2. Inside Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Inside Sales Representative in San Diego, CA
    Former Contractor - Inside Sales Representative in San Diego, CA

    I worked at DexCom as a contractor (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Innovative product, strong upper management, growing company

    Cons

    Middle management to Inside sales is dead weight and provides no value to team or infrastructure. Sales mgrs role to send spread sheets summarizing activity and removes autonomy from Sales reps

    Advice to Management

    Company focuses on patients, and appears not to be interested in its own employees. I observed 1-3 employees leaving monthly unhappy while employed there.


  3. Eh....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Diego, CA
    Former Employee - Manager in San Diego, CA

    I worked at DexCom full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They have really great and smart people working there. The benefits are very good and the product is awesome.

    Cons

    Their exec team does not follow what they train lower management to do with regards to training and coaching staff. Some of the upper management teams have no idea what they are doing and it is clear across the ranks, but nothing is done.

    Advice to Management

    Take a class, follow your own guidance, coach up and coming management, understand your product, processes, and regulatory rules. Also, step outside your office and take a look around. There seems to be a lot going on that you have no idea about.


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  5. Helpful (2)

    Great company ideology but HORRIBLE leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in San Diego, CA
    Former Employee - Supervisor in San Diego, CA

    I worked at DexCom full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Changing people's lives through innovative products that help diabetics manage their disease. The Technical Support analysts are among the best in the industry.

    Cons

    Senior leadership and HR are truly amateur hour! Policies are interpreted willy-nilly with inconsistencies at every level!

    Senior leadership is run by the employees instead of the employees receiving proper guidance from its leadership structure.

    Truly a case where the "children run the house"

    Prejudice, bigotry, and favoritism runs rampant. Very few employees at any level remain employed for more than 2 years.

    Advice to Management

    Give proper authority to the subordinate leadership and allow the company policies to function as designed, without the need to interpret. Unnecessary over interpretation leads to overt discrimination!


  6. Helpful (1)

    Inside Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in San Diego, CA
    Former Employee - Inside Sales Representative in San Diego, CA

    I worked at DexCom full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    This company has great benefits and provide great training when you first get started.

    Cons

    The company does not value their inside representatives and do not pay them what they truly deserve. Most of the work is done by the inside team, but the outside team reaps all the benefits.

    Upper management are under qualified and will send out excel spreadsheets through out the day. Supervisors and management don't actually lead their teams, but instead have pointless meetings where nothing gets accomplished.

    Advice to Management

    The company needs new inside management who is open to new ideas and creativity.


  7. Helpful (2)

    Great device, great company, but Customer Service department's management is awful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative in San Diego, CA
    Current Employee - Representative in San Diego, CA

    I have been working at DexCom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing device for diabetics that legitimately improves quality of life. Working for a company like that makes you feel pretty good about your job. High potential for product growth within medical device market.

    Cons

    Management in Customer Operations/Service is awful - and other departments openly talk about it. Management seems to make the job increasingly difficult to succeed at, instead of trying to help and encourage its employees to succeed.

    Advice to Management

    Be honest. Ease up on the restrictions. Manage your employees with better active management instead of imposing increasingly harsh restrictions and reduced benefits.


  8. Helpful (1)

    Refreshing!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at DexCom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very team driven organization with heavy emphasis on customer care. Vision is clearly communicated and everyone understands their role in the organization. Structured and focused on the right areas for improvement. Good work/life balance. Good accountability overall compared to other organizations. Employees are motivated.

    Cons

    Some process inefficiencies when it comes to training and documentation.

    Advice to Management

    Focus on process inefficiencies/delays and reduce those bottlenecks.


  9. Helpful (4)

    Great Product and Technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Assistant in San Diego, CA
    Current Employee - Human Resources Assistant in San Diego, CA

    I have been working at DexCom full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Strong sales team, rapidly growing organization, competitive compensation

    Cons

    -Lacking in proper training and career development
    -Communication between departments needs work
    -Lack of department support from upper management
    -The good talent often leave and they keep the drones

    Advice to Management

    Give priority in keeping people with good experience and technical background instead of replacing them with less experience individuals


  10. Whaaaaaaa

    Current Employee - Technical Support in San Diego, CA
    Current Employee - Technical Support in San Diego, CA

    I have been working at DexCom full-time

    Recommends
    Recommends

    Pros

    Good people to work with.

    Cons

    Limited lunch time options in house.


  11. Great place to work and learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at DexCom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are friendly and willing to help. The upper management are willing to help in improving your career. You learn so much experience that will advance you in your next position. The work is fast paced but keeps you busy and the day goes by fast. The company's R&D department are relentless in improving the product so there is always something new happening. I have learned so much in such a little time.

    Cons

    The company is growing so fast that there are not enough parking spaces for the employee's.
    The 401K plan doesn't match any contributions.
    There are not that many perks for being an employee.



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