Dexis Reviews

Updated May 21, 2014
Updated May 21, 2014
12 Reviews
2.5
12 Reviews
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Mike Nac
5 Ratings

Employee Reviews

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  1.  

    DEXIS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Sales Support  in  Alpharetta, GA
    Current Employee - Pre Sales Support in Alpharetta, GA

    I have been working at Dexis full-time for more than 3 years

    Pros

    flexible schedule, nice work environment, nice people, great industry

    Cons

    poor management, time off policies, no training, terrible management

    Advice to ManagementAdvice

    Please treat employees with more respect. quotas are absurd and based on data corporate pulled from years ago. communicate with employers because management is so unorganized. If you were to compensate the reps more, they would be more motivated to do this awful job. you need to change the management style, the inside manager is swamped with things to do and the upper management is always giving more to. Train your employees. instead of cutting corners and trying to save money, how about you invest in your company and hire trainers, compensate employees more, and start panning ahead as a posed to reacting to what is happening. The management is nice but i do not feel they handle situations well because Danaher corporate is always breathing down their throats trying to produce numbers and the negative energy trickles down.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    awfuk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Sales  in  Alpharetta, GA
    Current Employee - Pre Sales in Alpharetta, GA

    I have been working at Dexis full-time for more than 3 years

    Pros

    GOOD BENEFITS, easy entry-level position, nice people, great schedule,

    Cons

    vacation time off must be used for weather days, underpaid employees, management is awful, HR does nothing, compensation structure based on your whether or not your manager makes the sale, no incentives, unattainable quotas, unorganized company, no care for employees, temp to hire is misleading and could be waiting to be hired for 8 - 12 months as a "temp" employee making 10$ an hour until full time. CRM is from 90's and will waste half your day sending emails when you could be selling but theyre too cheap to invest in a new one

    Advice to ManagementAdvice

    treat employees better and the company will flourish. This is the easiest way to generate revenue. For a company that sells the latest digital "technology" shame on them for not updaing the technology (CRM) they use to generate money.. hypocritical

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Need to listen more to the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Dexis full-time for more than a year

    Pros

    Great group working the calls

    Cons

    No respect from upper management for those taking the calls

    Advice to ManagementAdvice

    Listen and do as you say

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    No room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dexis

    Pros

    Easy entry-level positions are easy to obtain with little experience. The employees are very friendly.

    Cons

    In the order processing department you could be working until 1 in the morning during the end of the month/quarter, there are no opportunities for advancement because the company would rather hire outward then within.

    Advice to ManagementAdvice

    develop a plan for employees that want to grow with the company into leadership positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative  in  Alpharetta, GA
    Current Employee - Technical Support Representative in Alpharetta, GA

    I have been working at Dexis full-time for more than 5 years

    Pros

    Hard work will get you noticed and advancement is possible for those who seize the opportunities
    The money is great for the area
    The schedules and time off process is above industry standard

    Cons

    The advancement process is a bit stagnated for longer term employees
    Need a structure that will rotate Techs off the phones after a number of years
    Management should be easy to approach

    Advice to ManagementAdvice

    Management should be easy to approach and people should not fear their jobs for doing so

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Smoke and Mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dexis

    Pros

    Clean, well lite work environment.
    No Weekend work.
    Unlimited Mental Health coverage.
    Good Medical Coverage.

    Cons

    Need to use unlimited mental health coverage to survive.
    No room for growth.
    Money all goes to corporate and is not put back into the business.
    Management never stays around for more than two year.
    In constant crisis mode.

    Advice to ManagementAdvice

    Stop growing the business until a foundation had be established to sustain the products. Separate Tactic and Strategic duties. The daily duties cannot be allowed to fall through the cracks, yet they do because those in charge of them are constantly being pulled away from the daily functions to put out fires or work on projects.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Lean

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate +  in  Alpharetta, GA
    Current Employee - Associate + in Alpharetta, GA

    I have been working at Dexis full-time for more than 5 years

    Pros

    At DEXIS we work under a lean management system. This system is understandable and works well when solid processes are in place and followed routinely. Working in a lean environment leaves no waste and enables our company to handle accounts in less time with fewer issues in addition to being more cost effective.

    Cons

    When an organization is "super lean" there is absolutely no room for error. Time, process and the ability to effectively manage can be affected if any part of a process is broken. When this happens, in a super lean environment, there is no time to stop and correct the process or cycle without causing a major traffic jam.

    Advice to ManagementAdvice

    Know your processes inside and out for everything that you manage. Watch them closely outside of daily metrics and KPI's. By doing this and knowing your business well, you will see when a process is not working and/or needs improvement. Don't wait for a major breakdown to happen in order to reshape a process.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Good Pay and Good hours...Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Alpharetta, GA
    Former Employee - Technical Support Representative in Alpharetta, GA

    I worked at Dexis full-time for more than a year

    Pros

    - The pay was good
    - The hours were excellent

    Cons

    - Very poor treatment of temp employees some employees worked their for over a year and were promised perm employment then let go even though they were performing better than the perm employees
    - It all depends on whose good side you are on whether you get hired or not stats do not matter at this company

    Advice to ManagementAdvice

    It would be wise to get a whole new management and HR staff

    Doesn't Recommend
    Negative Outlook
  10.  

    Good Company, Good Benefits, but very boring work but business processes are inflexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pre Sales Support  in  Alpharetta, GA
    Former Employee - Pre Sales Support in Alpharetta, GA

    I worked at Dexis full-time for more than a year

    Pros

    Great benefits (insurance, etc.) + Average base pay + Commission
    If you like doing the same thing, day in - day out, then this is the job for you.

    Cons

    Mundane work, day in day out
    Relatively high turnover (average employment is about 18 months)
    Business processes and selling styles are outdated and management until recently was very inflexible.

    Advice to ManagementAdvice

    Instill a career track for inside sales people to become outside sale reps....not everyone wants to sit at a desk for for the rest of their lives.

    Recommends
    Neutral Outlook
  11.  

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Pre-Sales Support  in  Alpharetta, GA
    Former Employee - Pre-Sales Support in Alpharetta, GA

    I worked at Dexis

    Pros

    Good check and benefits are decent

    Cons

    Management and HR are horrible. They do not care about the employees and are out to get them. Favoritism is huge here. People who gossip and make trouble for other employees are usually favorites. Everyone tells on each other. But absolute worst is the managers. They will not listen to opinions and sit in their office with no focus on people. Hit the numbers is all they care about. And the numbers can get ridiculous.

    Advice to ManagementAdvice

    Management isn't going to listen to advice. If Danaher cares about Dexis employees they will get new management and a new HR manager.

    Doesn't Recommend

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