Diamond Resorts

  www.diamondresorts.com
  www.diamondresorts.com
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Diamond Resorts Reviews

Updated September 6, 2014
Updated September 6, 2014
44 Reviews
2.5
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Diamond Resorts Chairman and CEO Stephen J. Cloobeck
Stephen J. Cloobeck
29 Ratings

Employee Reviews

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  1.  

    Great Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at Diamond Resorts full-time for more than 3 years

    Pros

    The benefits/health insurance are some of the best in the nation. We are a global company with a large reach. Our Founder and Chairman, CEO and Executives really believe in service and they practice what they preach. They are accessible to their team members. Our Founder and Chairman is a strong advocate of social causes and frequently donates his own money to better the lives of others. They continue to improve team member recognition programs to give back to those who work here.

    Cons

    Some departments have more struggles than others, but opportunity to move up in the company is strong. Find your fit and you'll never want to leave.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Diamond Resorts International, a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale  in  West Sedona, AZ
    Current Employee - Sale in West Sedona, AZ

    I have been working at Diamond Resorts full-time for more than 10 years

    Pros

    This company has grown in vision and breath over the last 5 years. I have been privileged to
    be a part of the Sales and Marketing Team for about 15 years. It has been an exciting experience
    and one I have thoroughly enjoyed.

    Cons

    I am now having a health opportunity and it is time for me to pay attention to my self and get
    strong and healthy. It maybe time for me to not work as hard as I have for 15 years

    Advice to ManagementAdvice

    I feel the upper Management is doing well, remembering that we are all humans and that the
    work place is as much of our family as our real family. We all spend lots of time together.
    I love working as a team and also doing my personal best.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The Meaning of Yes®

    Current Employee - Business Analyst  in  Denver, CO
    Current Employee - Business Analyst in Denver, CO

    I have been working at Diamond Resorts full-time for more than 5 years

    Pros

    Diamond Resorts International® continues to be ahead of the curve as a leader in the hospitality and vacation ownership industry, and continue to impress our customers and competitors alike.. I'm impressed with our company's culture of The Meaning of Yes®.

    Cons

    People still have a negative stereotype of the timeshare business.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Concierge
    Current Employee - Concierge

    I have been working at Diamond Resorts

    Pros

    you don't get anything for free never have never will, if your prepared to put in hard work and go the extra mile you will be compensated, i have worked for a lot of large businesses and this is the only job Ive had that i love getting out of bed for...
    Help, respect and encouragement is there when i need it and that's all i can ask from an employer...
    And as for wages I am more than compensated for the hard work i put in i haven't got loads of qualifications but i have the experience and in this climate everybody who has a job should be grateful they're not down the job centre!!!

    Cons

    lots of information to take in on over 180 resorts worldwide

    Advice to ManagementAdvice

    staff should get free holidays through the club to view a few resorts we need to talk about

    Recommends
    Approves of CEO
  6.  

    So far, so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Sedona, AZ
    Current Employee - Front Desk Agent in Sedona, AZ

    I have been working at Diamond Resorts full-time for less than a year

    Pros

    DRI offers great benefits, and all of the employees are a big family. Our CEO cares about us too.

    Cons

    The pay could be better, and possibly a little more family friendly to the employees.

    Advice to ManagementAdvice

    Listen more to the suggestions the employees have.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    This job prvided me with advanced customer service skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center  in  Las Vegas, NV
    Former Employee - Call Center in Las Vegas, NV

    I worked at Diamond Resorts full-time for less than a year

    Pros

    The call center floor was exhillerating. Every day before the shift started there was a meeting to get your blood flowing, so to speak. They offrerd three different shifts that you could bounce between. Yhis helped the single parents who were trying to balance their professional and private lives.

    Cons

    This was a very competitive work invironment. Even though you were calling exsisting customers, you were still trying to sell them something. That can always prove to be challenging.

    Advice to ManagementAdvice

    One of most appealing aspects to this job, was the benefits package.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not just a job, but family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Manager  in  Las Vegas, NV
    Former Employee - Floor Manager in Las Vegas, NV

    I worked at Diamond Resorts full-time for more than a year

    Pros

    Passion is never at a loss. There is as lit of drive and money to be made. There are some asmnazing people there that will always have your back.

    Cons

    There is a lot of pressure to meet goals in the marketing department. There is always the threat of losing your job if you don't perform to almost unreachable standards.

    Advice to ManagementAdvice

    You catch more fkiues with honey than vinegar: positive reinforcement will go farther than threats.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Place to work with some great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Title Examiner and Searcher
    Former Employee - Title Examiner and Searcher

    I worked at Diamond Resorts full-time for more than 10 years

    Pros

    great management and good with the staff

    Cons

    location is to far would like relocation assistance

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Large company with several available positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Trainor
    Current Employee - Regional Trainor

    I have been working at Diamond Resorts

    Pros

    Great product with a sales and marketing culture. Key people have great industry resumes. The company is growing and they have the financing in place for the consumer purchase to be funded.

    Cons

    Takes some time to get through the process due to the management overlap.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fun and Benefits at the Same time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent/Night Audit Relief  in  Tucson, AZ
    Current Employee - Front Desk Agent/Night Audit Relief in Tucson, AZ

    I have been working at Diamond Resorts full-time for more than a year

    Pros

    Always thanked for working, team work, always advancing, raises, praised for good work by management AND company, great health, dental, and vision benefits!

    Cons

    Not any I have found yet.

    Advice to ManagementAdvice

    Do not give breaks to those who cannot do their job after 6 months.

    Recommends
    Positive Outlook
    Approves of CEO

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