Dick's Sporting Goods

www.dickssportinggoods.com
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Dick's Sporting Goods Reviews

Updated March 1, 2015
Updated March 1, 2015
1,036 Reviews
2.9
1,036 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dick's Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
398 Ratings

Review Highlights

Pros
  • Only good thing about working here is the employee discount (in 53 reviews)

  • I had flexible hours that allowed me to look after my son (in 43 reviews)


Cons
  • work-life balance hard at times- always was called in on days off (in 20 reviews)

  • POOR internal customer service, poor store to store product selection consistency (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dick's Sporting Goods

    Pros

    nice people, easy job, fast paced but always keeps you busy

    Cons

    your schedule fluxuates alot, hours get cut alot, and do alot of work when others dont pull there wieght

  2.  

    Best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Dick's Sporting Goods

    Pros

    Great people and managers, great products

    Cons

    Holiday season
    Hours can be long

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I enjoyed my time working there, was there for a summer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Washington, PA
    Current Employee - Cashier in Washington, PA

    I have been working at Dick's Sporting Goods part-time (less than a year)

    Pros

    coworkers were friendly, good hours.

    Cons

    Too obsessed with Scorecard memberships.

    Advice to ManagementAdvice

    Be less worried about credit cards and scorecard memberships.

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Charlotte, NC
    Current Employee - Cashier in Charlotte, NC

    I have been working at Dick's Sporting Goods part-time (less than a year)

    Pros

    Good Discounts . The hours are good and long and you usually are not there long after close unless the upper management are coming.

    Cons

    Hours inconsistent . And depending on who's managing it was very hectic.

    Advice to ManagementAdvice

    They should not try to force the sports cards down people's throats.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company, worked part-time during college with option for up to 40 hours work/week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Coordinator in Raleigh, NC
    Former Employee - Front End Coordinator in Raleigh, NC

    I worked at Dick's Sporting Goods full-time (more than 3 years)

    Pros

    If you're a hard worker and a good, honest person, you'll love it!

    Cons

    Pushing the Scorecard metrics is a morale crusher for cashiers. If you can't push the customer rewards card, you probably won't last long here (as a cashier). Management usually stretched too thin (typical for retail), and that strain can trickle down to cashiers, sales floor associates, etc.

    Advice to ManagementAdvice

    Advice to corporate: Be realistic with metrics, particularly Scorecard quotas. Customers don't like being harassed by cashiers that don't want to lose their jobs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods

    Pros

    team environment, skill development. They are an enthusiastic company offering a fast paced and fun day. It is a great way to learn customer service.

    Cons

    compensation. Management can sometimes be distant.

    Advice to ManagementAdvice

    offer more training and motivation

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Big Company big Problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Dick's Sporting Goods

    Pros

    The employee discount is really good and I was lucky that management was flexible with my hours. I have been working in my store for a long time so they are really good about letting me work as little or as much as I want.

    Cons

    No payroll - DSG does not care about the employees in the field. All they care about is making the stockholders happy. If the company spent less time sponsoring every sporting event and put some of that money into payroll in the store you would have a much more successful company.

    I have seen many shady managers in my time with the company. Managers protect people they should not and don't treat the good employees willing to work hard right. There are many employees that should have been fired many times over are still working because management has protected them.

    HR department with DSG is a joke. As a HR professional I know how things should be done and investigated and this HR department does not follow-up or take care of employees that have expressed concern or issues at the store level. My store is a lawsuit waiting to happen.

    Advice to ManagementAdvice

    Better work-life balance. Corporate expects too much out of the people in the field. Remember they have families and lives too. Treat the field employees better - after all they are the ones that will help your company succeed. More payroll will produce more sales, better customer service, happier customers and reduce theft. To me this seems like a win win.

    HR department needs to be overhauled and take a really hard look at how you manage investigations. You are one lawsuit aware from disaster.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Watertown, NY
    Former Employee - Sales Associate/Cashier in Watertown, NY

    I worked at Dick's Sporting Goods part-time (less than a year)

    Pros

    Flexible Hours and Friendly Co-Workers

    Cons

    Low Pay and Lack of Communication

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
  10.  

    Paid well but must suffer incompetent supervisors and essentially no training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Bloomington, IN
    Former Employee - Customer Service Specialist in Bloomington, IN

    I worked at Dick's Sporting Goods part-time (more than a year)

    Pros

    Paid well.

    Flexible scheduling and hours.

    Cons

    Short breaks if any.

    Often understaffed.

    Not enough training.

    Advice to ManagementAdvice

    When you hire someone for a position train them adequately for it. I worked as a "Customer Service Specialist" for over a year and was never shown how to propped do deposits because no one ever took the time to show me. Total waste of talent.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great company, unfortunate location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Analyst in Pittsburgh, PA
    Current Employee - Merchandise Analyst in Pittsburgh, PA

    I have been working at Dick's Sporting Goods

    Pros

    Great office culture -- it very much represents the company. Many employees are very active and/or outdoorsy. Work life balance is valued. Professional growth of it's employees is encouraged and supported.

    Cons

    My only negative is that the office is in a very remote location, so I really disliked my commute.

    Recommends
    Positive Outlook
    Approves of CEO

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