Dick's Sporting Goods

  www.dickssportinggoods.com
  www.dickssportinggoods.com

Dick's Sporting Goods Reviews

Updated October 18, 2014
Updated October 18, 2014
846 Reviews
2.9
846 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dick's Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
311 Ratings

Review Highlights

Pros
  • Employee discount available for overpriced, regular priced merchandise only (in 40 reviews)

  • Flexible hours, you can attend school or a second job (in 38 reviews)


Cons
  • work-life balance hard at times- always was called in on days off (in 18 reviews)

  • POOR internal customer service, poor store to store product selection consistency (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dick's Sporting Goods

    Pros

    Great people. Never boring. Love chilling in the stock room not helping people

    Cons

    Customers are weird. Managers play favorites.

    Advice to ManagementAdvice

    Stop being so silly

    Disapproves of CEO
  2.  

    great atmosphere

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods

    Pros

    Coworkers were friendly, job was not to demanding. great environment

    Cons

    pay, hours being cut, micro manage of employees

    Advice to ManagementAdvice

    generate some benefits for part timers

  3.  

    Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Atlanta, GA
    Former Employee - Associate in Atlanta, GA

    I worked at Dick's Sporting Goods full-time (more than an year)

    Pros

    Realxed Enviorment
    Great Perks
    Helpful Staff
    Good Communication
    Flexible Schedule

    Cons

    Training
    Time Mangament
    Over Flow
    Lack Of Cashiers
    Shoe Department Always Gets Backed Up.

    Advice to ManagementAdvice

    Contribute and don't just command other workers on what they should do.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great retail environment despite poor incentives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Normal, IL
    Former Employee - Customer Service Specialist in Normal, IL

    I worked at Dick's Sporting Goods part-time (less than an year)

    Pros

    The job is easy. Schedules are flexible.

    Cons

    Minimum wage pay. Pushing useless warranties and rewards programs.

    Advice to ManagementAdvice

    Offer more incentives for hard work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Stores are good, overall corporate management strangles good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Garner, NC
    Former Employee - Sales Associate in Garner, NC

    I worked at Dick's Sporting Goods full-time (more than 8 years)

    Pros

    If you enjoy sports and selling, this is a great place to be and work. Floor associates and local store managers are usually great and easy to work for. Prices are higher, but great sales on clearance items.

    Cons

    Most products are cheaply made, over priced and do not last. Corporate management micro-manages every little move and does not allow good workers to advance or share ideas. If you are a robot and can take everyday poundings from upper management on issues you have no control over, then, Go for it.

    Advice to ManagementAdvice

    Hire the right people in stores, layout the plans and goals, then allow them to do there jobs and hold them accountable instead of brow-beating each and everyday. If customer service is your goal, have enough coverage on floor and stop having one person cover three departments and call it customer service. Get away from the computer, look at the human element, and return to what made the company successful years ago.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    There are not enough salespeople in the departments to help all the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dick's Sporting Goods part-time (more than an year)

    Pros

    The discounts were a perk.

    Cons

    Training is online. I believe it would be better if someone taught a class.

    Advice to ManagementAdvice

    Management could be more friendlier.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Wonderful management and team playing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Fishers, IN
    Former Employee - Customer Service Specialist in Fishers, IN

    I worked at Dick's Sporting Goods part-time (less than an year)

    Pros

    Worked well with school schedule, great holiday discount, good team member discount, rewarded hard work

    Cons

    hard to get shifts off with so many part time workers on staff

    Advice to ManagementAdvice

    nothing, best managers I ever had!

    Recommends
    No opinion of CEO
  9.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods part-time (less than an year)

    Pros

    I love my coworkers and the managers are pretty understanding when you have something going on and need a day off. Okay pay, not as good as i want or hoped for. Great discount and Employee coupons.

    Cons

    UNDERSTAFFED. Some people higher up think that they don't have to do the same work as everyone else. For cashier, CSS's slack off and do not get punished for it. Example, my transactions were 185 and a CSS's were 30 for the entire day.

    Advice to ManagementAdvice

    Try and be a little more strict for higher up employees and please do better with scheduling.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good Summer Part Time Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apparel Associate in Boston, MA
    Former Employee - Apparel Associate in Boston, MA

    I worked at Dick's Sporting Goods part-time (less than an year)

    Pros

    Lots of hours, decent pay, "family" within employees, very open environment

    Cons

    Tiring hours (8 hours on your feet with only 30 minute break gets tough)

    Advice to ManagementAdvice

    Need to understand college students want to work, but also want time to enjoy the summer

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not as exciting as it looks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Developer in Coraopolis, PA
    Former Employee - Applications Developer in Coraopolis, PA

    I worked at Dick's Sporting Goods full-time (more than 5 years)

    Pros

    You get nice discounts from 3point5.com, which is a retail site and gives you access to all kinds of sporting goods at great prices, 50% off MRSP or so.
    The onsite gym isn't bad, though you do have to pay for it ($7.50 a paycheck). They have towel service, and the equipment is kept in good shape. Limited weights, but lots of cardio equipment and even some cross-fit kind of stuff. It's busy at lunchtime and after work, as you'd expect, but it's really not that busy. Not that many (I'd say less than 25%) of the employees actually use the gym regularly.
    Onsite cafeteria is pretty good and not terribly expensive, you can easily get a decent lunch for $7 or so.
    They will give you a very attractive salary to get you in the door.
    Cash bonuses at certain pay grades. Stock bonuses also exist in some cases.
    401k match is good. It was $0.50 to $0.60 per dollar up to 10% the years I worked there. Rumors were that it was as low as $0.00 per dollar, and as high as $1 per dollar, so by the time you read this, it may be different. At the time I worked there, Vanguard was the 401k manager and they have a pretty good group of funds to choose from.
    Laid back culture. Not too much yelling really occurs. I never really had to work that hard either. Pretty much 40-45 hours a week. Because I worked in IT, I did have to work on weekends occasionally.
    Generous salary increases. I got a 3% increase for average reviews.

    Cons

    The corporate HQ is 2 exits past the airport. It's pretty far from where you'd want to live in Pittsburgh. The remote location also means there's not much nearby either, as far as stores, dentists, post office, etc. To get that kind of stuff, you have to drive down to the Robinson Mall, which is about 8 miles away.
    Promotions don't really happen very much. Very much depends on how much your manager and VP fight HR for your raise. Many, many people have held the same job at DCSG for years. There were also people who would leave the company for a year and then come back to DCSG at a higher job, which was generally the best way to get a promotion at DCSG.
    Dress is business casual, which isn't horrible, but considering that most of the clothes sold in the stores aren't business casual (other than the golf clothing), that corporate discount isn't really that useful.
    Marketing campaigns are kind of lame. They're all over the building and it makes you feel like you're in Office Space, i.e. "Is this good for the company?". "Live the Brand" is the mantra, and they talk about "true athletes", but most of the people who work there haven't done anything athletic in years.

    Advice to ManagementAdvice

    Career development is important to most employees. There really should be some emphasis put on development. People feel like they're forgotten about when they have the same job for years and don't see any way to advance, so they leave.
    Get a hold on e-commerce. It's a major factor in retail these days and the e-com department is not well run. It's all about cronyism there and no work is getting done. DCSG is falling farther and farther behind.

    Recommends
    Neutral Outlook
    Approves of CEO

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