Dick's Sporting Goods
2.9 of 5 638 reviews
www.dickssportinggoods.com Pittsburgh, PA 5000+ Employees

Dick's Sporting Goods Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

2.9 638 reviews

                             

63% Approve of the CEO

Dick's Sporting Goods Chairman and CEO Edward W. Stack

Edward W. Stack

(223 ratings)

49% of employees recommend this company to a friend
638 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Employee discount available for overpriced, regular priced merchandise only"
    in 42 reviews
  • "Flexible hours, you can attend school or a second job"
    in 30 reviews
Cons:
  • "Dick's whole Customer service or "Wow factor" is not supported by their actions"
    in 24 reviews
  • "if I had to say one is everyone is part time amd it is very hard to get full time"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Fantastic, but ton's of room for improvement.

Sales Associate (Former Employee)
Novi, MI

I worked at Dick's Sporting Goods part-time for less than a year

Pros- You get to deal with different people on a daily basis.
- If you enjoy sports, you will enjoy this job.
- Not entirely stressful

Cons- Constant change in procedures
- Sport's seasons change rapidly, so you're always building and taking down different department specialties
- Under-staffed at most locations
- Poor forms of communications between stores.

Advice to Senior ManagementConsider developing a system that can create for easy communication between stores to improve customer satisfaction.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Great customer service focused job

Cashier/CES (Former Employee)
Palm Desert, CA

I worked at Dick's Sporting Goods part-time for more than a year

ProsPart timers get good hours if you are a hard worker (30+). Great employee discount. It's a very determined customer based business, managers care more about a happy customer then clean floor. Very easy register system, easy to learn and easier to use. Every department gets an opener and closer.

ConsOverpriced merchandise, and you can't use your discount on sale merchandise. Peak sale hours are always understaffed. Gondos and tables need to be stocked to perfection because there are audits frequently. There are about 5 register prompts to get customers to get a credit card/buy a warranty. Customers get easily annoyed with this. Managers place a lot of pressure on cashiers for scorecard percentage, credit cards, warranties, etc and always want you to upsell.

Advice to Senior ManagementCustomers hate getting asked so many sales prompts and are easily irritated with the push for cards and warranties.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

 

Hours Sucked.

Anonymous Employee (Current Employee)

I have been working at Dick's Sporting Goods

Pros-great people to work with
-fun environment
-help customers find what they need for sports
-great co-workers

Cons-hours nights and weekends
-compensation was low
-working holidays

Yes, I would recommend this company to a friend

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  • Approves of CEO

1 person found this helpful  

Optimal Culture, Environment at a Fortune 500 Brand

---- (Current Employee)
Coraopolis, PA

I have been working at Dick's Sporting Goods full-time for more than a year

ProsGreat work-life balance. Positive company culture. High growth in certain areas of the company. Management allows for a lot of autonomy. Some interesting projects to be involved with. Beautiful facilities. Some flexibility available--you can sometimes work from home, use the gym on lunch breaks, no limit on sick days.

ConsWork can sometimes be monotonous (probably true anywhere). Some areas of the company can be territorial about work/projects, which isn't conducive to quality work.

Advice to Senior ManagementEnsure highers have proper skill set.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Good part time job

Footwear Sales Associate (Former Employee)
Denver, CO

I worked at Dick's Sporting Goods part-time for more than a year

ProsFlexible shifts for college students, management was more than willing to work around school.

ConsBrand new store was understaffed had to work unusual hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

It ok

Customer Service Specialist/Cashier Supervisor (Former Employee)
Garden City, NY

I worked at Dick's Sporting Goods full-time for more than 3 years

ProsThis was my first job , I learn a lot of different skills. The employees are all nice. Everyone is pretty much young. The manager are not really watching you

ConsThey will make sure they don't pay you over time, I had to sue to get my over time pay. The nice private quiet break room.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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It was okay.

Customer Service Specialist (Former Employee)
Indianapolis, IN

I worked at Dick's Sporting Goods part-time for more than a year

ProsFlexible hours. Positive outlook for the future of the company. Above average opportunities for upward mobility.

ConsChronically understaffed. Management is continuously unable hire on acceptable employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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ok for college job

Store Operations (Current Employee)
Richmond, VA

I have been working at Dick's Sporting Goods part-time for less than a year

ProsThe discount on clothing and shoes is good

Conspay is not all that great besides store managers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It is a good part-time job for a student.

Front End Associate (Current Employee)
State College, PA

I have been working at Dick's Sporting Goods part-time for less than a year

ProsAbility to purchase the best athletic wear with a pretty good associate's discount for a part-time worker. Flexible scheduling as well.

ConsThe fact that the store doesn't really follow the "customer is always right" rule is hurting the business.

Advice to Senior ManagementUpper management needs to be more aware of what the customer wants as well as what they don't want. Also the forcing of the store card on the customers really annoys the customer. If the customers want to sign up for the scorecard, they will. It shouldn't need to be forced after asking one time.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Fun learning experience about specialized retail

Cashier/Sales Associate (Current Employee)
Virginia Beach, VA

I have been working at Dick's Sporting Goods part-time for less than a year

ProsGreat discounts on equipment.

ConsManagement views employees as disposable.

Advice to Senior ManagementFocus on people development.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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