Diebold Reviews

Pros

Compensation has been good as well as advancement opportunities.

Cons

The benefits have been reduced drastically over the past few years with the current economy.

Advice to Senior Management

none

Pros

Terrific career progression
Excellent to fair mid management
Fair salary
Many opportunities to commuicate with senior management
sr managament empathetic
Good internal communication

Cons

recent reorganization due to poor economy
mid managers lacking leadership skills - yet continue to be promoted
job stability uncertain
Although downsizing was necessary, feel that it may hinder progress of some projects

Advice to Senior Management

Management is doing the best job they can possibly do considering the circumstances. For the most part I have faith in the direction senior management is leading the company.

Pros

Company really values education and training. Great opportunites for external training and expanding skill-set. Salaries and benefits are better than most companies of similar size.

Cons

Very poor communication within the company. Never felt I knew the company's direction. Employees were treated as just a number.

Advice to Senior Management

Provide greater communication to associates. Show appreciation to associates. Stop with the micro-management and over reacting. Show some loyalty to associates.

Pros

Good work / personal balance

Cons

low pay, lack of direction

Advice to Senior Management

raise pay to comparable standards, run business more like a corporation instead of a mom and pop shop

Pros

Good effort to create a positive culture
Executives are generally approachable
Strong focus on satisfying the customer
Products are pretty good and break-fix service is excellent

Cons

Senior leaders place more emphasis on getting along than making tough decisions.

Morale very low due to recent deep headcount cuts in Canton. Associate loyalty damaged.

Say they are a services company, but incentives and behaviors suggest they are still primarily a product-focused company.

Advice to Senior Management

Walk the talk when it comes to the services rhetoric

Really live the values you promote

Diversify self-service business to other industries. ATM growth is not going to be enough to satisfy investors.

Pros

Diebold is a Great company!

Cons

I am hopeful that Diebold will be in business another 150 years.

Advice to Senior Management

n/a

Pros

+ A reputable company within the financial services space

Cons

- Average tenure of employees is 20+ years
- Rewarded for being there from 9 to 5, not being innovative or productive
- Good ol' boys network of senior leadership
- Only promotes from within, so top executives have been with Diebold their ENTIRE career!

Advice to Senior Management

Be open to new ideas and embrace a cultural shift toward innovative and creative thinking. Being the biggest employer in Canton isn't cool anymore -- be the BEST.

Pros

Overall there are many talented, experienced and motivated people throughout the organization. The Associates and most in management are able to deliver excellent customer service and superior products.

Cons

The organization restructures itself often, the deck chairs are always moving. Projects are started and lose traction quickly, internal business units are very silo’d because there is little, if any, continuity.

Advice to Senior Management

You say you want to deliver Innovation but you don't seem to want to give the resources to do it. Long term growth takes a back seat to quarter over quarter profit. Get it done quick, dirty and incomplete, as long as you deliver something, then when you want to maintain or grow you can't because you don't have the capacity to do so. Overhead may walk on two feet but without it you are going to be left with an empty husk of a company.

Pros

Not much else in NE Ohio and hey one of NE Ohio's best 100 companies to work for.. must have surveyed 99 companies.

Cons

They know there isn't much competition and they pay like it, well unless your a C level exec and they pay you for being with the same company without new ideas for the last 20 years.

Advice to Senior Management

Wake up your competition is competing as a commodity instead of the good old boy network

Pros

-Dynamic working environment
-Employees are very self-motivated and look for opportunities to succeed within the company
-Good company direction and leadership under current CEO

Cons

-Salaries are below par with similar positions in other companies, specifically in entry level positions. Which, in specific areas, has lead to lack of members with more than 10 years of service( lack of retention).

Advice to Senior Management

Continue to focus on the customer and the longevity of products and services, gimmicky systems and opportunities will cost more in the long run in a service based industry.