Diebold Reviews

Updated September 21, 2014
Updated September 21, 2014
238 Reviews
2.7
238 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
40 Ratings

Review Highlights

Pros
  • Great great people at the associate level and low level management (in 12 reviews)

  • Company vehicle, dont have someone looking over your shoulder at all times (in 10 reviews)


Cons
  • Upper management wants everyone to be yes sir workers (in 14 reviews)

  • Very long hours, 70 to 80 hour weeks are normal (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Canton, OH
    Current Employee - Senior Financial Analyst in Canton, OH

    I have been working at Diebold full-time for more than 3 years

    Pros

    Work life balance, promotions, benefits

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Lack of support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Canton, OH
    Current Employee - Anonymous Employee in Canton, OH

    I have been working at Diebold full-time for more than a year

    Pros

    Good cafeteria, the benefits were average. Overall staff were friendly.

    Cons

    Lower than normal compensation, human resources betrayed my trust by sharing information that was disclosed to them in private. There is an overarching feeling that if you are not "in the group", you will be passed by for promotions and promotions may be provided to individuals that are not qualified. Because it was "managers discretion" on telecommuting, you would often see a manager work from home but not allow his employees.

    Advice to ManagementAdvice

    Consider providing appropriate compensation for responsibilities. Management did not have a good relationship with many of their subordinates.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Constantly changing environment. Could use stability in planning and operations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold full-time for more than 10 years

    Pros

    Compensation was adequate. Opportunities for growth with the many changes going on. For me, location was important.

    Cons

    As mentioned, no stability in direction and planning. Need to stay the course and give something enough of a try. Stuck in the banking market, which has not been growing for some time. Thus, it's difficult for Diebold to show tremendous growth.

    Advice to ManagementAdvice

    See the cons.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company that treat people like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate  in  Akron, OH
    Current Employee - Corporate in Akron, OH

    I have been working at Diebold full-time for more than 10 years

    Pros

    Great opportunity for personal development.

    Cons

    Low salaries for the work they ask you to do.

    Advice to ManagementAdvice

    Don't lose touch with the long and rich history and tradition of the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It's age is showing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold full-time for less than a year

    Pros

    Can't think of any. The stock might go up some since the CEO cares only about it. Some of the people are nice.

    Cons

    Bureaucracy, arrogant management, no leadership training. Darwinian environment. Managers focus on pleasing those above and don't much care about those they manage.

    Advice to ManagementAdvice

    Employees are much smarter than you think. Consider asking them for their ideas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Don't be fooled by the Google-like work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold full-time for more than 10 years

    Pros

    Flexibility, exciting industry that impacts consumers all over the world, advanced technology, exposure to a challenging corporate environment, global footprint.

    Cons

    Unethical behavior is 100% tolerated at every level. It is a dog-eat-dog world at Diebold where the finger is always pointed at someone else. Good morals are eatin alive by a bad culture.

    Advice to ManagementAdvice

    Enforce the ethics policy at all levels of the corporation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A career gone bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold for more than 10 years

    Pros

    Made a decent living for a number of years, went through multiple changes, most for the best at the time.

    Cons

    New Senior management seems bent on destroying a good company. Has had a great reputation for decades, but that has ALL been knocked aside in favor of Wall Street- The short term gains have and will continue to destroy what a lot of time and good people gave their lives to make a reality. Current customers no longer have ANY faith in the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Was great place to work until new CEO took over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Allentown, PA
    Former Employee - Administrative Assistant in Allentown, PA

    I worked at Diebold full-time for more than 3 years

    Pros

    Co workers are great . Everyone works as a team player to get the job done.

    Cons

    Don't know if you are going to be the next to be layed off.

    Advice to ManagementAdvice

    I enjoyed the managers I worked with .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH

    I have been working at Diebold full-time for more than 3 years

    Pros

    Great learning tools, pockets of positive environments throughout the organization, opportunity to be part of a turnaround story if execution works as intended, opportunity to work with a number of high level ex-HP employees, executive team is setting strategy for the organization

    Cons

    Middle managers do not follow through with executive strategy/policies and it appears that executive team doesn't realize this is an issue, many of the issues of egocentric management still exist (not resolved with VERP), benefits are only OK, no increases to base pay for last 2 years and no end in sight, managers provide a glass ceiling limiting career growth, in many areas of the organization it appears that managers (directors, VPs) are not sure of the role they are to play in the change.

    Advice to ManagementAdvice

    Realize that you have a disconnect between your strategy and execution of those strategies downstream. You're attempting to create a progressive environment at the corporate office which is making the managers nervous... they are not allowing employees to participate in policies such as work from home. To the employees, this means that the managers do not trust us to be responsible unless they are sitting next to us. You will continue to lose top performers. Each of us know we are replaceable, but there is a cost associated with losing employees that must be considered.

    Neutral Outlook
    No opinion of CEO
  11.  

    The last five years were constant cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Instructor  in  North Canton, OH
    Former Employee - Technical Instructor in North Canton, OH

    I worked at Diebold full-time for more than 10 years

    Pros

    The people were awesome, that was the only good thing left at Diebold

    Cons

    The constant cuts. Just when you think they can't cut anymore, there are more draconian cuts.

    Advice to ManagementAdvice

    The companies values and culture need to change. You have created an environment of fear and loathing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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