Diebold Reviews

Updated October 11, 2014
Updated October 11, 2014
246 Reviews
2.8
246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
43 Ratings

Review Highlights

Pros
  • Great great people at the associate level and low level management (in 12 reviews)

  • Company vehicle, dont have someone looking over your shoulder at all times (in 10 reviews)


Cons
  • Upper management wants everyone to be yes sir workers (in 15 reviews)

  • Long hours and on call 24/7 because they laid off or early retired most of the workforce in my area (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Incredible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Line Tech
    Current Employee - First Line Tech

    I have been working at Diebold full-time (more than an year)

    Pros

    Amazing benefits all around make up for the hours worked… Working up to 80 hours per week with 1.5 and double time. Killer paychecks. Company car, maint, petrol, vacation time, holiday time, sick time, a guard service available 24/7 for FREE if you don't feel safe, or it is an unsafe area... You don't pay a dollar for these benefits; only your time, which they pay you for… quite well in my opinion.

    Cons

    Sometimes it may prove difficult to divine exactly what management expects (e.g, productivity is stressed, but so is reducing call rates, i.e: work as much as possible but run as few calls as possible)
    The training is great, but computer based (ugh).

    Advice to ManagementAdvice

    Pay attention to the ideas of your field technicians.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Exceptional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Pros

    Friendly work environment. I enjoy it.

    Cons

    no concerns because it's a great place.

  3.  

    Making a comeback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Co-op in Canton, OH
    Former Employee - Software Engineering Co-op in Canton, OH

    I worked at Diebold as an intern (more than an year)

    Pros

    To work there currently may not be such a bad thing. Over the course of the last year, the company has made quite a bit of effort in changing its image. Diebold is trying not only to appease the customer more but also has seemed to be making adjustments benefiting employees. They are taking a more collaborative approach.
    In terms of growth, I believe that Diebold software is getting more and more attention.

    Cons

    The work wasn't always the best. Also sometimes communication with branches over seas would cause trouble when working on a large-scale software issue.

    Advice to ManagementAdvice

    Continue to value your employees just as much as you value the customer. In turn, the productivity from employees will excel which customers will take notice of.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Diebold Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Diebold full-time (more than 10 years)

    Pros

    Stable company and good people

    Cons

    Egos at the top get in the way of positive change and drives out good people

    Advice to ManagementAdvice

    Take care of your people and they will care for the customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It was OK

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold

    Pros

    The pay was good. There was an emphasis on teamwork. Managers were accommodating and flexible. It was a very loose and comfortable environment

    Cons

    Some managers showed visible biases towards other employees. Responsibilities were not distributed evenly. Organizational restructuring was a constant.

    Recommends
    No opinion of CEO
  7.  

    No Room to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Canton, OH
    Former Employee - Systems Engineer in Canton, OH

    I worked at Diebold as a contractor (more than an year)

    Pros

    Nothing good comes from this company involved like the plague.

    Cons

    Too many chiefs not enough Indians.

    Advice to ManagementAdvice

    Please listen to employees and respect decisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Canton, OH
    Current Employee - Senior Financial Analyst in Canton, OH

    I have been working at Diebold full-time (more than 3 years)

    Pros

    Work life balance, promotions, benefits

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Lack of support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canton, OH
    Current Employee - Anonymous Employee in Canton, OH

    I have been working at Diebold full-time (more than an year)

    Pros

    Good cafeteria, the benefits were average. Overall staff were friendly.

    Cons

    Lower than normal compensation, human resources betrayed my trust by sharing information that was disclosed to them in private. There is an overarching feeling that if you are not "in the group", you will be passed by for promotions and promotions may be provided to individuals that are not qualified. Because it was "managers discretion" on telecommuting, you would often see a manager work from home but not allow his employees.

    Advice to ManagementAdvice

    Consider providing appropriate compensation for responsibilities. Management did not have a good relationship with many of their subordinates.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Constantly changing environment. Could use stability in planning and operations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold full-time (more than 10 years)

    Pros

    Compensation was adequate. Opportunities for growth with the many changes going on. For me, location was important.

    Cons

    As mentioned, no stability in direction and planning. Need to stay the course and give something enough of a try. Stuck in the banking market, which has not been growing for some time. Thus, it's difficult for Diebold to show tremendous growth.

    Advice to ManagementAdvice

    See the cons.

    Neutral Outlook
    No opinion of CEO
  11.  

    Great company that treat people like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Akron, OH
    Current Employee - Corporate in Akron, OH

    I have been working at Diebold full-time (more than 10 years)

    Pros

    Great opportunity for personal development.

    Cons

    Low salaries for the work they ask you to do.

    Advice to ManagementAdvice

    Don't lose touch with the long and rich history and tradition of the company.

    Recommends
    Positive Outlook
    No opinion of CEO

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