Diebold Reviews

Updated September 3, 2015
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3.0
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Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
14 Ratings

Pros
  • Worked with some other great people (in 13 reviews)

  • Good people to work with who all had a common goal (in 12 reviews)

Cons
  • Upper management wants everyone to be yes sir workers (in 15 reviews)

  • Very long hours, 70 to 80 hour weeks are normal (in 8 reviews)

More Pros and Cons

99 Employee Reviews

Sort: Popular Rating Date
  1. Diebold is Diebold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer I in North Canton, OH
    Current Employee - Software Engineer I in North Canton, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Diebold full-time (More than a year)

    Pros

    I find that my work changes daily which I enjoy as doing one thing repetitively is boring. I think a lot of the people that work at Diebold are friendly, and the team work in North Canton anyway is pretty good. So the work environment happens to be pretty nice.

    Cons

    Diebold is still stuck using a lot of old technology, and moving toward the present would help with cost and efficiency. There are also a lot of undocumented items, and a lot of things that need to be re-organized to make the organization better on the software perspective side of things. So sometimes the work that needs to be done can be frustrating.

    Advice to Management

    Please re-evaluate how the software is treated as an "add-on" to everything else we have. We spend so much time and money working on it, we should be-able to have a better solution that customers would be willing to pay for what they pay our competitors for.


  2. Too many changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Technician in Annapolis, MD
    Current Employee - Installation Technician in Annapolis, MD
    Recommends
    Neutral Outlook

    I have been working at Diebold full-time (More than 3 years)

    Pros

    Easy Job to learn if your a hard worker.

    Cons

    GPS trackers in the trucks monitoring your every move. No yearly raises and low salaries.

    Advice to Management

    Trust your employees and find ways to eliminate the workers you don't want by punishing the rest of us.


  3. System Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diebold full-time

    Pros

    Some of the best people supporting old technology software

    Cons

    Management form other industries that don't know ATM's

    Advice to Management

    Reward the people in the field with bonuses


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  5. Helpful (1)

    Diebold Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Diebold full-time (More than 3 years)

    Pros

    Big company means job security. Paid training, company car, computer and smartphone. Full benefits package available.

    Cons

    Low starting pay, under staffing, long hours that are created by an 'on-call' system that is never mentioned in interviews. Be advised- YOU WILL BE ON CALL. No pay increases or promotions. No advancement from within- they hire outside people, they don't move anyone up. Upper management that seems to pay more attention to stock holders than employees. Very dangerous job done with lots of lip service to safety but very little actual safety, or concern for safety at the local level. Local manager is nowhere to be found. No job feedback, no coaching, mentoring, or otherwise. Any growth or training will be on your own through company websites. Anything else you'll have to beg, plea or threaten to get. If you do see management it is for a negative event, not a positive one.

    Advice to Management

    You're company is made of EMPLOYEES and you are ignoring them. PAY the employees who work hard what they truly deserve, get rid of the slackers. To go years without even a cost-of-living increase is inexcusable, especially considering the cost of health care continues to increase every year. Pay more attention to your employees and the stock will take care of itself. There is a reason the turnover rate is so unbelievably high. And finally SAFETY!!! None of us wants to get killed doing our job. You make it very easy for this to happen, and you leave it to the employees to figure it out.


  6. Helpful (1)

    Good Name on my resume...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Systems Engineer in Green, OH
    Current Employee - Senior Service Systems Engineer in Green, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Diebold full-time (More than a year)

    Pros

    Great People, Good Experience, Newer Technology

    Cons

    Bad Leadership, No Set Direction, Fear for job daily

    Advice to Management

    Focus more on your employee and less on the bottom line.


  7. CSM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Manager in Caguas, PR
    Former Employee - Customer Solutions Manager in Caguas, PR
    Recommends
    Positive Outlook

    I worked at Diebold full-time

    Pros

    Great benefits and great to work for.

    Cons

    None what so ever so far


  8. Helpful (1)

    Regional Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Not many towards the end

    Cons

    Continual restructuring and leadership turmoil


  9. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold (More than 8 years)

    Pros

    Great people, flexible work options

    Cons

    Spread too thin, not enough manpower

    Advice to Management

    Evaluate headcount and support needs


  10. Helpful (1)

    Needs work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Engineer III in Crestview, FL
    Former Employee - Customer Service Engineer III in Crestview, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Diebold (More than 5 years)

    Pros

    very good benefits and pay

    Cons

    narrow minded-not open to expansion of buisness model


  11. Helpful (1)

    call management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Green, OH
    Former Employee - Anonymous Employee in Green, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and pay. Career opportunities.

    Cons

    Not a dependable job too many layoffs.



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