Diebold

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Diebold Reviews

Updated August 12, 2014
Updated August 12, 2014
229 Reviews

2.7
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
36 Ratings

Review Highlights

Pros
  • Great great people at the associate level and low level management (in 12 reviews)

  • Company vehicle, dont have someone looking over your shoulder at all times (in 10 reviews)


Cons
  • Upper management wants everyone to be yes sir workers (in 14 reviews)

  • Very long hours, 70 to 80 hour weeks are normal (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Customer Solutions Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Manager
    Current Employee - Customer Solutions Manager

    Pros

    Benefits and team members that I worked with for many years, associates are great and get the job done every time, they go beyond the call of duty.

    Cons

    micro management al all levels, unable to trust those below them, no overnight travel, hard to manage by email, lack of resources

    Advice to ManagementAdvice

    Let the people do their jobs, they will surprise you; all the money spent on Leadership training was wasted as the RVP and above levee did not change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH

    Pros

    Great learning tools, pockets of positive environments throughout the organization, opportunity to be part of a turnaround story if execution works as intended, opportunity to work with a number of high level ex-HP employees, executive team is setting strategy for the organization

    Cons

    Middle managers do not follow through with executive strategy/policies and it appears that executive team doesn't realize this is an issue, many of the issues of egocentric management still exist (not resolved with VERP), benefits are only OK, no increases to base pay for last 2 years and no end in sight, managers provide a glass ceiling limiting career growth, in many areas of the organization it appears that managers (directors, VPs) are not sure of the role they are to play in the change.

    Advice to ManagementAdvice

    Realize that you have a disconnect between your strategy and execution of those strategies downstream. You're attempting to create a progressive environment at the corporate office which is making the managers nervous... they are not allowing employees to participate in policies such as work from home. To the employees, this means that the managers do not trust us to be responsible unless they are sitting next to us. You will continue to lose top performers. Each of us know we are replaceable, but there is a cost associated with losing employees that must be considered.

    Neutral Outlook
    No opinion of CEO
  3.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    work culture people environment food

    Cons

    none none none none none none

    Advice to ManagementAdvice

    noe

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  5.  

    Was great place to work until new CEO took over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Allentown, PA
    Former Employee - Administrative Assistant in Allentown, PA

    Pros

    Co workers are great . Everyone works as a team player to get the job done.

    Cons

    Don't know if you are going to be the next to be layed off.

    Advice to ManagementAdvice

    I enjoyed the managers I worked with .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Too many older, unproductive survivalists and empire builders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    Pros

    Company has opportunities but future is uncertain. New management MIGHT improve matters, but unlikely. Current staff is rooted in and entrenched.

    Cons

    Cliques, bad kharma throughout. Much is expected but little is provided to accomplish goals. Prone to committees and needless meetings. Terrible, incompetent bosses dominate with a few bright spots.

    Advice to ManagementAdvice

    Start over. Realize you have too many good people in bad jobs; change them around. Also, not being willing to use products built by its own divisions abroad in the US is the height of idiocy and very incompetent. Long-time corporates say its for "quality reasons". If so, why did you buy them in the first place? Real reason; isolationist and very racist views about anything NOT built in Ohio. This racism is evil, economically counterproductive and should be discouraged. Some of the products ARE better than US equivalents and are WAY cheaper. They fear that.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Professional

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Market leader, experienced in SST,

    Cons

    Weak mgmt, limited R&D and marketing investment

    Advice to ManagementAdvice

    Be more decisive

    Neutral Outlook
    No opinion of CEO
  8.  

    The last five years were constant cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Instructor  in  North Canton, OH
    Former Employee - Technical Instructor in North Canton, OH

    Pros

    The people were awesome, that was the only good thing left at Diebold

    Cons

    The constant cuts. Just when you think they can't cut anymore, there are more draconian cuts.

    Advice to ManagementAdvice

    The companies values and culture need to change. You have created an environment of fear and loathing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    A lot of opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Several business areas and differents and innovate products
    Strong ethics rules and promote a honest and equality work environment

    Cons

    Corporate rules makes takes desicions slow

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Waiting for best time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Engineer III  in  New York, NY
    Current Employee - Customer Service Engineer III in New York, NY

    Pros

    Dedicated and hopeful field tech team ; Pacient clients ; Average salary

    Cons

    The good job is not recognized by managers.The managers run the branches operations how a private ranch and we don't see any superior supervision. HR is invisible.Very pretty the Town hall but definitelly many gerentials and few people on field.Replaced training center for online presentations.Poor tech and part support.Replace Company retirement plan for 401K and now the employees asume the risk.

    Advice to ManagementAdvice

    Move from office to field.Meet the technicians job problems.If the company move to high technology need adecuate tolls and training
    All positions from retirement plan were freezed but every month the new CEO bring a new patner from HP on board.

    Neutral Outlook
    Disapproves of CEO
  11.  

    Great Careers are made by YOU!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  North Canton, OH
    Former Employee - Senior Business Analyst in North Canton, OH

    Pros

    Great variety of products and services sold and supported around the world. Endless opportunities for eager associates to spread their wings. Most associates are encouraged to ask questions, join teams, get involved in the future.

    Cons

    If you are a person who likes to be told what to do and how and when... there are opportunities for you too, but they are more limited.

    Advice to ManagementAdvice

    There is much more to the success of a corporation than profits, EPS, P/E ratio, share price and revenue per associate. Remember that the associates who proudly work for you are raising families, educating their children, supporting their households and engaging in community life. Their paycheck is very important to them and they should not be terminated just because there is someone willing to work for 50% less in a country on the far side of the world.

    Recommends
    Neutral Outlook
    No opinion of CEO

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