Diebold Reviews

Updated July 2, 2015
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310 Employee Reviews

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  1. Worst place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Salary is good, thats all nothing good in this case.

    Cons

    Manager is corrupted and forcing whoever is not he didn't like

    Advice to Management

    monitor managers, all are not good.


  2. Dispatcher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRC Dispatching in Green, OH
    Former Employee - CRC Dispatching in Green, OH

    I worked at Diebold full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    OK pay. Plenty of overtime available

    Cons

    Communication is lacking, There is no "Team" dynamic despite what they say. You never know when you are going to be let go.

    Advice to Management

    Qualified people with an understanding of non sales related customer service call centers would fix 90% of the issues with your company


  3. Out of control

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronic Security Technician in Washington, DC
    Former Employee - Electronic Security Technician in Washington, DC

    I worked at Diebold

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They provide great training for the main products they install and service. Hours and schedules are flexible.

    Cons

    Terrible pay compared to industry standard. technical support and management are rarely available when needed for their technicians and customers. Lack of support causes slow response for customers and technicians to be overwhelmed with unmanageable workload. I was a technician in the DC area and with a few hundred service calls in the system we had four technicians to cover northern Virginia, All of DC and southern Maryland.

    Advice to Management

    Stop waiting until everything has completely fallen apart to fix the issues. Recognize problems and listen to your technicians about what is really happening in the field.


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  5. Sr National Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Health benefits and co-workers

    Cons

    I have none to share

    Advice to Management

    Keep on growing the company and keep an eye on the front runners that are getting it done and go the extra mile.


  6. Local management sucks.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Engineer III in Camden, NJ
    Current Employee - Customer Service Engineer III in Camden, NJ

    I have been working at Diebold

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits including 401k, health, etc. pretty decent.

    Cons

    Work load is just too much for the few techs available. No manager help at all, no opportunities to move up. Extremely long hours, constantly on-call, no incentives, no raises.

    Advice to Management

    Take care of your best employees because they do leave.


  7. IT Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Canton, OH
    Former Employee - Anonymous Employee in North Canton, OH

    I worked at Diebold full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I don't have any to speak of.

    Cons

    IT Leadership team was transitioning from one with a tremendous amount of promise and excitement to one that is totally out of touch with reality. Consultants make the worst leaders most of the time.

    Advice to Management

    Employ better hiring practices!


  8. Capacity Planning Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hawthorne, CA
    Current Employee - Anonymous Employee in Hawthorne, CA

    I have been working at Diebold full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Potential to grow and move up.

    Cons

    very unfair compensation for new hired or promoted


  9. Nice mid size company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Canton, OH
    Current Employee - Anonymous Employee in Canton, OH

    I have been working at Diebold full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good pay for area, casual attire, work remotely

    Cons

    Lots of work to improve technology and processes


  10. Cathy's Employment Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Uniontown, OH
    Former Employee - Customer Service Representative in Uniontown, OH

    I worked at Diebold full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the responsibility I had and also continuing education. Loved the fact that there was always an opportunity for advancement.

    Cons

    Only my own personal illnesses which forced me to have to resign.

    Advice to Management

    Keep up the good work!


  11. Helpful (1)

    Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OHIO in North Canton, OH
    Current Employee - OHIO in North Canton, OH

    I have been working at Diebold full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Standard benefits, medical, dental, vision, 401k.

    Cons

    Future employment is unstable. No merit increase.

    Advice to Management

    Value your people.



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