Diebold Reviews

Updated March 31, 2015
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Employee Reviews

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  1. Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH

    I have been working at Diebold full-time (more than 10 years)

    Pros

    Not many pros at this point. Company used to care about its employees but not so much anymore.

    Cons

    There are no incentives. No appreciation for a job well done. Too much upper management. New CEO is bringing all of his buddies from HP on board. New CEO was charged with embezzlement from a former employer...yeah, let's hire him as our CEO!! Diebold has now partnered with an outsourcing company, which means the loss of more jobs. Never know from one day to the next if you are going to have a job. People that are left, that survived lay-offs and the early retirement that was offered, are now leaving the company anyway because the company is being run into the ground and there are better paying jobs out there. Upper management has no idea how to run the company or the how the job functions of the "lower class" employees are actually what keeps this company afloat. Big wigs only concerned with making money for themselves and don't care about the rest of employees, many who have dedicated many years of their lives to this company.

    Advice to ManagementAdvice

    Get a better understanding of ALL departments to better understand how each plays a roll in the company's success. Outsourcing everything is going to ruin this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Take a hard look at other opportunities first before deciding on Diebold.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Performance Manager
    Current Employee - Service Performance Manager

    I have been working at Diebold full-time (more than 10 years)

    Pros

    401k with some matching. Many good people to work with. Bonus plan if company hits global financial targets.

    Cons

    Pay increases have been eliminated forever (or at least until another CEO is hired). If you take a position at Diebold, shoot for the maximum dollar amount. No where to advance within the company. Virtually no admin or HR support staff. Empty field offices. Lots of Chiefs (and VP's)...not enough Indians. Silos. A plethora of theoretical management at the senior levels but very few tactical managers. Bonuses only based on the corporation as a whole - no individual or team based bonuses. Sales staff is nonexistent. No plan to grow the company. Only caters to the national customer and does seem to care about the small accounts (with the highest profit).

    Advice to ManagementAdvice

    Spend some time in the field. Get out of your office and get closer to the action in the field. Hire less managers and hire more boots on the ground.

    Negative Outlook
    Disapproves of CEO
  3. Poor leaders make for poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Internal Auditor in North Canton, OH
    Former Employee - Senior Internal Auditor in North Canton, OH

    I worked at Diebold full-time (more than 3 years)

    Pros

    Big employer in Canton, pay is average, decent working hours

    Cons

    Constant layoffs means everyone is always on edge, company is in no-growth industry so fears of takeover are always imminent, leadership culture is embarrassingly poor.

    Advice to ManagementAdvice

    You will never attract top talent with culture at all levels of the organization. Employees are not trusted and consequently do not put forward their best effort. Pay structure and constant layoffs are a serious disincentive to employee loyalty and quality results.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Constant layoffs, low employee morale, More managers than engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Developer in North Canton, OH
    Former Intern - Software Developer in North Canton, OH

    I worked at Diebold as an intern (more than a year)

    Pros

    The engineers you work with are smart, knowledgeable people.

    Cons

    Managers that love meetings to act like they are helping with the project but are not.

    Advice to ManagementAdvice

    Meetings do not help, take down some of the red tape. Let people develop software that is not related to ATMs if you want the company to grow and not be gone in the next 5 years

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Complete Disconnect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold full-time (more than 10 years)

    Pros

    Employees want the company to succeed and keep each other going, instead of upper management.

    Cons

    Leadership cannot pick a strategy and stick to it; it's like working for someone with multiple personalities. Corporate blatantly disrespects the field and there is such a lack of harmony and so many silos...with no regard to acknowledge or work on this. Fix the systems...we may be 154 years old, but our systems don't need to be as well. Morale is a mess and is on a downhill slide. Intranet site has never made sense.

    Advice to ManagementAdvice

    Communicate and implement systems that truly link information between corporate & the field. You would create confidence in leadership if you would SIMPLY carry out a strategy before scrapping it and looking for a new one. If you're lacking in interpersonal skills, you don't qualify for any job! Invest in your local management w/ training & reduce their workload. Stop talking out of both sides of your mouth. Fix your intranet; it's ridiculous trying to find information.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Resigned Immediately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Canton, OH
    Former Employee - Anonymous Employee in Canton, OH

    I worked at Diebold full-time (less than a year)

    Pros

    Unfortunately, there are not many... There is a lack of leadership and they are stripping away every incentive. I recently started and resigned immediately. The culture is not a good one. It's every man for himself and no one is willing to pitch in and help. If they think adding purple and green paint to the walls will help morale, they better think again.

    Cons

    Absolutely no growth and development opportunities. Don't plan to advance. The morale is so incredibly low and everyone is so unhappy. They've recently taken away Merit increase and even that was not communicated. Certain departments are being outsourced and they had to hear about it in a press release. Please turn the other way if you have an offer with Diebold...

    Advice to ManagementAdvice

    Focus on your people. They have so many loyal employees who have been employed with Diebold for a very, very long time. They'll leave. New hires will leave...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. On the wrong side of technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Pros

    It's nice to work out in the field.

    Cons

    hard work gains no benefit, bonuses tied to stock price only means of salary advancement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. senior software devloper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Systems Engineer
    Former Employee - Software Systems Engineer

    I worked at Diebold full-time

    Pros

    good environment and friendly employee,

    Cons

    slow work pace , not many changes in this organization, no ambitious

    Advice to ManagementAdvice

    for the older employees, the management team should provide the training chances to them.

  10. very fulfilling working atmosphere due to positive relationships between employees, management & customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Service Technician in Memphis, TN
    Current Employee - Senior Service Technician in Memphis, TN

    I have been working at Diebold full-time (more than 10 years)

    Pros

    positive personal relationships are standard procedure & unmatched by most employers. Company core values demand customer satisfaction as the singular key focus. compensation is above average for the industry.

    Cons

    job imposes on family life too much due to all jobs still require "off-the-clock" work functions, despite this is against company policy.

    Advice to ManagementAdvice

    survey employees at regular intervals for job improvement ideas to improve productivity.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Time will tell if Diebold can successfully transform...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH

    I have been working at Diebold full-time (more than 10 years)

    Pros

    The people have always made the difference at Diebold. They have cared about the customer. They have cared about doing the right thing

    Cons

    Diebold is at a crossroad.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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