Diebold Reviews

Updated September 1, 2015
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337 Employee Reviews

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  1. Helpful (1)

    Not Organized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    Pros

    salary decent, benefit decent work load not ethical.

    Cons

    schedule is ridiculous, no time for family life

    Advice to Management

    technicians are the backbone to the company furure


  2. Helpful (1)

    Going downhill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Engineer II
    Current Employee - Customer Service Engineer II
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Diebold full-time (More than 8 years)

    Pros

    There is lots of overtime for service techs, good benefits, paid vacations and holidays, low turnover in the tech groups.

    Cons

    Employees are expected to schedule life around work, raises and promotions have not happened in years, hiring is at a standstill as employees are leaving/retiring and workload is increasing.

    Advice to Management

    Spend more effort on taking care of your employees, hire more to help avoid employee burnout, which has become a major problem.


  3. Helpful (3)

    A great place to get a start, very high turnover rate in staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Diebold full-time (More than a year)

    Pros

    Competitive salary/benefits. Work from Home Days when onboarded as a full time associate.

    Cons

    Expected to work overtime when salaried (including working through lunches) Very high turnover of qualified personnel Micromanagement of experienced personnel Zero training by senior staff, very sink or swim attitude Management by fear : Only hear about bad issues, no positive reinforcement for initiative shown. Once you are good at one task, that is pretty much all you will do. No service/department interaction.

    Advice to Management

    Explore why there is such a high turnover in certain positions


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  5. Helpful (2)

    horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Line Service Technician in Houston, TX
    Current Employee - First Line Service Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    company car, not too many pros

    Cons

    Heavy Workload, No structural training for new hires, no promotions, no structure, Veteran staff don't help new hires, takes forever or admin to order items and put information into system.

    Advice to Management

    Better training methods. More raises. Technicians work hard and deal with a lot of stress. I've only worked for the company for two months and I'm already having second doubts about working this company.


  6. Helpful (5)

    Field perspective

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative
    Former Employee - Administrative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Field managers were a joy to work with. Company will hire from within; however, advancement opportunities are limited or non-existent for administrative staff.

    Cons

    Company appeared to be in a constant state of restructuring, and a big fan of outsourcing positions//departments.Company has not issued raises in over three years. A few H.R. representatives suffered from delusions of grandeur, meaning they were quick to violate an employee's right.

    Advice to Management

    Learn how to communicate with your staff and stop treating company strategy as state secret.


  7. Tough Transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Diebold full-time (More than 10 years)

    Pros

    Good people that all have passion for success

    Cons

    Going thru a tough transition

    Advice to Management

    Be consistant and do what you say


  8. Great company with great people and technology

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people make the difference

    Cons

    Difficult to pinpoint a con


  9. overall good place to work I was in Manufacturing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Diebold full-time (More than 3 years)

    Pros

    good benefits good hours sold process willing to provide training to assoc

    Cons

    company WAS LACKING DIRECTION they wanted out of manufacturing so they sold off plant worked in. Was a very cyclical business so when work was there lots of hours and the opposite is true and you could never build or develop a responsive workforce equipment was technical

    Advice to Management

    could have managed some processes yourself versus paying a 3rd party that you had no control over


  10. Helpful (1)

    I HATE IT! Hope this time next year not to be there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Green, OH
    Current Employee - Anonymous Employee in Green, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Diebold full-time

    Pros

    The only pro is having a paycheck. And keeping the. bills paid and food on the table.

    Cons

    Diebold has lowered its standard of hiring. You used to have to have had military,call center or police dispatch or emt experience. noticed on a hiring site wile looking for work that now all that is required is 1-3 years of work experience. Why do I want to stay with a company that co stantly lowers its standards.?

    Advice to Management

    Great your people better. Pay us how we deserve to be paid. You aren't going to keep people by take,take,take and not giving back. No raises is ridiculous...especially when you constantly add accounts.


  11. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Security Technician in Atlanta, GA
    Current Employee - Physical Security Technician in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Diebold full-time (More than 8 years)

    Pros

    Great people to work with

    Cons

    Can be slightly unorganized at times



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