Diggers Hotline

  www.diggershotline.com
  www.diggershotline.com

Diggers Hotline Reviews

3 Reviews
2.5
3 Reviews

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Average pay, unforgiving performance rating system

    Former Employee - Seasonal Customer Service Representative in New Berlin, WI
    Former Employee - Seasonal Customer Service Representative in New Berlin, WI

    I worked at Diggers Hotline full-time

    Pros

    Company works hard to accommodate employee scheduling needs

    Cons

    If you are called into a team leaders office it will be for negative feedback

    Advice to ManagementAdvice

    Celebrate success

  2.  

    Wouldn't Recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Down With Office Politics in New Berlin, WI
    Former Employee - Down With Office Politics in New Berlin, WI

    I worked at Diggers Hotline

    Pros

    This place is always pretty flexible with time off. They're pretty flixible in terms of what shift you wish to work.

    Cons

    This company likes to hire for seasonal call center positions, but regardless of how good - or how poor - your customer service skills may be, your future will always be uncertain here unless you fall into one of the various cliques in this place, or if you happen to get chummy with somebody who is in a leadership position.

    There are some people working there who really should have no business working in a customer service related position. When I was employed there, it wasn't uncommon for certain people to take on rude, irritated, or condescending tones with callers. The coaches included.

    At times I honestly felt like I was in a high school study hall. Things got rather noisy at times with the loud and obnoxious conversations which constantly went on. People would throw things at co-workers who were dealing with callers on the phone simply because they thought it would be funny to try and distract them. If you were the type of person who simply goes to work and performs to the best of their ability while sometimes engaging in a bit of quiet conversation with your neighbors during downtimes, you'd sometimes be insulted and ostracised. That's probably why I didn't last there. But yet, the afforementioned obnoxious and rude employees there all belonged to the same cliques, and had been working there for quite some time.

    Advice to ManagementAdvice

    Wake up and take a look at some of the behavior going on within the call center. REALLY listen to how some people speak to callers. Also, though there's nothing wrong with making some new friends, many people generally don't want a second family when they go to work. They just want to do their jobs. Why is that so wrong?

    Doesn't Recommend
  3.  

    working at diggers hotline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diggers Hotline

    Pros

    very good benefit package for full time employees

    Cons

    pay, not for profit company

    Advice to ManagementAdvice

    praise your employees

Work at Diggers Hotline? Share Your Experiences

Diggers Hotline

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.