Digital FCU Reviews

Updated April 3, 2015
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3.8
35 Reviews
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James Regan
24 Ratings

Employee Reviews

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  1. Great company for IT person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Digital FCU

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of learning on a job. The pace is very fast, sometimes you have to perform several tasks. In my book - it's what makes a good IT guy. Management is open to any new things. The atmosphere is relaxed.

    Cons

    For the same reason, for some people coming from structured, divided responsibilities environment it might be hard. But again, if 'easy' is what you are looking for, then you might as well move to Florida :-)

  2. Worked as a seasonal Informational Center Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Information Center Specialist in Marlborough, MA
    Former Intern - Information Center Specialist in Marlborough, MA

    I worked at Digital FCU as an intern (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great treatment of employees
    Helpful management
    Monthly activities to boost morale
    Free coffee
    Free wifi

    Cons

    Sales goals can be tough to reach, especially for some hard to sell products
    Expectation is to be constantly on the phone, not a lot of time to do post-call work
    Not a lot of opportunities for advancement

    Advice to Management

    The management is pretty good at motivating its employees but there still seems to be some problems with under-staffing which puts a lot pressure on the information center employees. Hiring a few more agents would go a long way

  3. I have had a blast working at this company. I have learned a lot and still continue to learn alot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative
    Current Employee - Member Service Representative

    I have been working at Digital FCU part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great staff and I have a network of people I can contact if I need anything.

    Cons

    Lower-than-average compensation. It is sometimes hard to

    Advice to Management

    Management can make or break the culture in the workplace. For better or worse please keep in mind you have so much influence.

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  5. Friendly and Home-like atmosphere...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Svcs in Marlborough, MA
    Former Employee - Administrative Svcs in Marlborough, MA

    I worked at Digital FCU

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly and Family-like management and people...lots of free and low-cost facilities...

    Cons

    There were hardly any cons...

    Advice to Management

    Keep up the great work!

  6. Great company to work for, room for advancement, great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in Nashua, NH
    Current Employee - Member Service Representative in Nashua, NH

    I have been working at Digital FCU part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, great benefits, a lot of vacation time, flexible hours, room for advancement

    Cons

    Sometimes long days, rude customers, tough policies to enforce

  7. awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Loan Specialist in Marlborough, MA
    Former Employee - Consumer Loan Specialist in Marlborough, MA

    I worked at Digital FCU

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    DCU is one of the best places to work because it makes banking fun and feels like home

    Cons

    The hours are tedious and pay isn't so great

  8. Great Company with awesome benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager
    Former Employee - Assistant Branch Manager

    I worked at Digital FCU full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training tools available, lots of advancement opportunities, great pay and benefits

    Cons

    None that come to mind

  9. Great employees, terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Digital FCU full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Gym, subsidized cafeteria, game room

    Cons

    Overworked. Mandatory overtime. Lowest pay in the industry. If's like being back in high school again. If a manager does not like you, you'll never get promoted. They'll lie to you repeatedly until you get frustrated and quit or they'll just give you the cold shoulder and stop talking to you and hope you leave.

    Advice to Management

    Puerile management. Low level of education among management. If they went to college, they may have an associates or a BA from a state school. Lots of nepotism.

  10. Great Company-Don't Make the Mistake of Leaving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Center Specialist in Marlborough, MA
    Former Employee - Information Center Specialist in Marlborough, MA

    I worked at Digital FCU full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, great dynamic among employees. Awesome benefits. Lot's of pros working for DCU. Great management team.

    Cons

    Low pay compared to other banks/credit unions in the area

  11. Great benefits, low salaries.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager in Marlborough, MA
    Current Employee - Assistant Branch Manager in Marlborough, MA

    I have been working at Digital FCU full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible schedule when needed, great work environment, products are easy to care about, benefits are great, starts w/ 3 week vacation, after 1 year tuition reimbursement, employment policies exceed employment laws to benefit the employees, advancement opportunities are good for those who qualify, possible 10% salary bonus every year

    Cons

    Pay is below average, especially considering how large a credit union they are, education costs have gone up but reimbursement has not. I went form paying $10 out of pocket to $150 per class.

    Advice to Management

    Learn the position of those below you. In branch managers should know how to be a head teller when needed. HR - look into payimg employees more

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