Digital River Reviews

Updated August 20, 2015
78 reviews filtered by
  • Minneapolis-St. Paul, MN Area
  • Any Job Title
  • Any Status
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
Digital River CEO Dave Dobson
Dave Dobson
21 Ratings

Pros
  • Dog days and beer Friday was great (in 14 reviews)

  • Fast paced, exciting client list (in 10 reviews)

Cons
  • They will work you to the bone without any compassion to ones work life balance (in 7 reviews)

  • It is extremely fast paced - so for some it could be challenging (in 6 reviews)

More Pros and Cons

78 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (4)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Digital River full-time (More than 5 years)

    Pros

    Part of a growing industry, a loyal and hardworking employee base, good flexibility, good line managers, and a very nice HQ location.

    Cons

    Constant and disruptive change, and an executive team that's seriously out of touch. Also now owned by a private equity firm with a reputation for frugality.

    Advice to Management

    Culture really matters. The bickering at the executive level cascades down and infects employees. Understand how you're contributing to declining morale and take real steps to fix it.


  2. Helpful (3)

    Long Term Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Minnetonka, MN
    Current Employee - Senior Project Manager in Minnetonka, MN
    Neutral Outlook
    Approves of CEO

    I have been working at Digital River full-time (More than 10 years)

    Pros

    Throughout the years, Digital River offered many "intangibles" missing at other companies, which have been very attractive. Hard work will allow you to stand out and can give you career opportunities. Company is in the midst of "Transformation" which has very positive goals.

    Cons

    Since becoming a private company, the teams often seem focused only on the bottom line, and not on the client relationship, despite assurances that the opposite would be true. Management "trickle down" communication could use shoring up.

    Advice to Management

    It is important to value your employees and what they bring to the client relationship. Focus on budget above all makes the employee feel small. Focus on Executive relationships only is detrimental overall.


  3. Helpful (1)

    So So Direction, cram stuff in releases

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Engineer in Monticello, MN
    Current Employee - Quality Engineer in Monticello, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Digital River full-time (Less than a year)

    Pros

    Very nice facility with beer Fridays and Bring your dog to work day once a month

    Cons

    The direction of inner department managers is to cram everything in before holiday with little documentation or lack of correct documentation. Not sure about the latest change with QA reporting to development leads, rather than have their own manager. I guess it would be good, if Development Managers actually understood QA process and are on board, rather than pushing and blaming when defects are found in production.

    Advice to Management

    Cut the changing all around and promote quality in the work place and quit putting the blame on people. Morale has gone down and people are looking to get out.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Change can be good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minnetonka, MN
    Current Employee - Anonymous Employee in Minnetonka, MN
    Positive Outlook
    Approves of CEO

    I have been working at Digital River full-time (More than a year)

    Pros

    The company is making large strides in simplifying the offering. The introduction of standard implementations is a large positive for both our development and our clients. The office setting is comfortable and friendly. Having the option of a cafeteria and several outdoor spaces allows for a little getaway during the day if you want to change your work setting. There are some very smart people that work here.

    Cons

    We have been in a state of change for 2 years and some would argue longer. Change can be good, but the types of changes I'm referring to go beyond the technical offerings and services of the company. It's the people change and management of the people that seems to be held so tightly to the senior leadership, that it actually demotivates the employees who are just waiting to see how they will be impacted.

    Advice to Management

    Change can be good. Just make sure you get on with it.


  6. Helpful (1)

    Hardwork but good work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Current Employee - Director in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Digital River (More than 8 years)

    Pros

    Lots of highly technical and solid staff. Most teams work well together. Some really good leaders.

    Cons

    Holiday is a key period. Could impact your Holiday. Need to be more decisive. Need to just go for it...

    Advice to Management

    Double down and take a chance.


  7. Helpful (6)

    leaving was a blessing in disguise, glad I did

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Minneapolis, MN
    Former Employee - Lead in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Highly talented individuals Good fun in the office I worked in In the early days we had Xmas parties in Germany, soccer tournaments in Europe Learned tonnes about my job Got great guidance from my Managers, some of whom were excellent. Great travel opportunities Worked with team members in Asia,Europe, USA, South America Wii xbox and playstation in the break room Paid the mortgage for a few years, bought a few cars, had some holidays and could afford a decent social life. Some excellent lunches and meals when travelling which contributed to learning more about the world. Really was a great company to work for. But all masterpieces have a passage where the key players think they need to take action to do better and they don't. Julius Caesar, King Lear, Walter White, Digital River.

    Cons

    To progress one needed to work their backside off or be pretty ruthless. I chose to work. Finishing salary was on a par with lower level roles in other jobs There was a takeover that upper Management focused on. The whole point of the takeover seemed to be to make huge money for Senior Management. The long term viability of the company was an after thought. A bit like killing a piglet for its meat today without thinking how fat the pig could get Time and again a top new executive would arrive with powerpoint presentations buzz words and ideas. A few months later they would be gone. A year later a new executive would join and regurgitate the fallen comarade's ideas. How this company terminates people's roles is weird. It is a bit like grandma having an accidental poo in the pants at xmas meetup and her being whisked off home and nobody being allowed talk about it. The only way to find out who had left was to check outlook. For years I had to send myself mails from my personal email to see had I been canned. I was once told that when I would leave the company I would suddenly see all the flaws Digital River has. A month after leaving I saw this. The company is a distant memory now, but I just look back and smile thinking of the disorganised chaos that used to reign there. The company makes a big deal about the business it conducts at thanksgiving but other companies do that business in an hour. Like that uncle at your wedding telling young girls how he almost got a place in the Tampa Bay Bucs squad for the 95 superbowl only to drop a can of beer on his big toe.

    Advice to Management

    When the seagulls follow the trawler they feel like idiots when the trawler sinks into the sea .....


  8. Helpful (2)

    Sr. Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Minnetonka, MN
    Former Employee - Senior Program Manager in Minnetonka, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Digital River (More than 10 years)

    Pros

    Excellent place to work. There are a lot of opportunities for advancement, challenging work, and skill development.

    Cons

    The work/life balance could be better and senior management is not always professional.


  9. Helpful (1)

    Senior Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director, Client Delivery in Minneapolis, MN
    Former Employee - Senior Director, Client Delivery in Minneapolis, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Digital River (More than 3 years)

    Pros

    Good People, good work & fast paced

    Cons

    Senior Management, lack of clarity on strategy


  10. Helpful (2)

    Accounts Receivable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Associate Accountant in Prior Lake, MN
    Former Employee - Accounts Receivable Associate Accountant in Prior Lake, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Digital River (More than a year)

    Pros

    Flexibility, jeans, monthly bring your dog to work day, cafeteria

    Cons

    The AR Revenue Manager is very difficult to work with and employees don't stay long directly under her.


  11. Helpful (2)

    Wonderful team of people, stangant direction after going private

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Digital River full-time (More than 5 years)

    Pros

    You get to work with incredibly talented and experienced people who really know their business.

    Cons

    The new executive team is managing from a distance, and unwilling to take bold steps. The recent privatization is adding additional pressure to meet short term financial goals, whilst longer term necessary strategic changes are being ignored.

    Advice to Management

    Stand up to the new owners, and pay attention to the VP and below levels where you will get the best read of what the company needs to do to maximize the return to share holders. Stop having "meetings with smaller audiences", since we all know that those smaller audiences are just individuals too new to the company to make a difference.



Showing 78 of 149 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.