Dignity Memorial Reviews

Updated August 21, 2015
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19 Ratings

56 Employee Reviews

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  1. Helpful (1)

    You will learn alot.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Service Counselor in Fresno, CA
    Former Employee - Family Service Counselor in Fresno, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Dignity Memorial full-time

    Pros

    You will learn how to have difficult end of life conversations. You will know your own wishes for your end of life. You will carry this knowledge and info into your sphere of infuence

    Cons

    You are a number in a huge organization. You will not be paid enough considering the amount of heart, emotion, energy, grief you will deal with.

    Advice to Management

    Appreciate by compensating appropriately. There are too many loopholes for the company to not pay for the time worked. The burn out rate must be a red flag.


  2. Pre-Planning Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in San Jose, CA
    Current Employee - Advisor in San Jose, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Dignity Memorial part-time (More than a year)

    Pros

    Good income potential, on the job training, all materials are provided

    Cons

    Commission only payment, You have to work full time to get part time pay, extremely high deductions when you finally do get paid, recruiter and managers upsell the idea of high income potential. Benefits can change at any time.

    Advice to Management

    Be honest about how difficult it is from the start. This is ideal for someone who does not depend on the income but likes to help families


  3. Funeral Arranger

    Former Employee - Anonymous Employee in Lancaster, CA
    Former Employee - Anonymous Employee in Lancaster, CA

    I worked at Dignity Memorial (More than a year)

    Pros

    The Satisfaction of helping others

    Cons

    Pay is too low for what you do; online continuing education required, but no time provided to accomplish these.


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  5. Certified Pre-planning Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Preneed Sales Agent in Margate, FL
    Former Employee - Licensed Preneed Sales Agent in Margate, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dignity Memorial (Less than a year)

    Pros

    Good training, the training last for 3 weeks, in company policy and sales prsentation

    Cons

    Terrible leads, mos of the leads from telemarketing are bad, but they also have direct leads acquire from seminars, lunches and dinners hosted for veterans and all kinds of people over 65, that they are not too bad.


  6. Helpful (1)

    Family Service Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor in Bellevue, WA
    Current Employee - Family Service Counselor in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dignity Memorial full-time (Less than a year)

    Pros

    Sales oriented, so your input is your output. You work with both preneed and atneed families so everything you do comes fully circle. Emotionally and financially, it is incredibly rewarding. Company is very generous to its employees and there's a LOT of flexibility with work hours if you are doing well.

    Cons

    Being a sales environment, location is a huge factor in whether you succeed/enjoy the job or not. There is also of course a lot of pressure if you aren't making your numbers.

    Advice to Management

    Create cohesive work environments


  7. Helpful (1)

    Pre-need Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in Houston, TX
    Former Employee - Sales Director in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Dignity Memorial (More than 3 years)

    Pros

    You are always busy with families and it's helpful with ones own understanding of life. The gift of life is such a great gift.

    Cons

    I had a great boss but when he retired all hell broke loose. There was all of these people that wanted power

    Advice to Management

    Before you get any authority over anyone else you must first play golf at least 5 times. 25 hours on a golf course with someone will show their true self.


  8. Helpful (1)

    It all depends on your manager at Dignity Memorial...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Award-winning Sales Associate in San Francisco, CA
    Former Employee - Former Award-winning Sales Associate in San Francisco, CA
    Doesn't Recommend

    Pros

    I worked for Dignity for 5 years in the Northern California region. My first few years I had an excellent manager, who challenged me, but also supported me and gave me useful training. If you check around, and find out who are the good managers at different cemetery locations, that will make all the difference between your success, or otherwise, a nightmare experience, in the pre-need cemetery and funeral business.

    Cons

    Dignity started out in Houston, TX in the 1960's as a family-managed corp that really put the client first at one of the most difficult times of their lives. It was not all about the money and making a financial windfall off each customer by selling them an over-laden pre-need funeral plan with a $10,000 casket. The last manager I had, and what prompted me to leave, was a clever, shifty fairly young money-gouger off of older people and bereaved people (he used to sell cars---and you could tell), but he always had his sales stiffs do the dirty work for him. The company needs an independent review of their regional sales managers, and really needs to be auditing their way of proceeding.

    Advice to Management

    Upper management really needs to independently check on what is going on with their regional sales managers. Can some of you regional sales managers be so tone-deaf and sight-blind not to realize that some day, you, too, will be laid in a box (or cremated), and all that will be left behind is how you treated others, especially your underlings and the poor clients that come in the door?


  9. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leadership in Orlando, FL
    Current Employee - Sales Leadership in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Dignity Memorial full-time (Less than a year)

    Pros

    Income potential, helping families, Best in the industry

    Cons

    pressure to succeed, stress, micro management


  10. Helpful (4)

    Family Service Counselor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dignity Memorial full-time

    Pros

    Helping families in a time of devastation.

    Cons

    Way more work for 7.25/hour. There is a lot to this position and it is basically straight commision. They pay minimum wage and you need to sell way over that amount to make any money.

    Advice to Management

    Listen


  11. Helpful (4)

    Run and avoid at all costs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Advisor in Atlanta, GA
    Current Employee - Family Service Advisor in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Dignity Memorial full-time (More than a year)

    Pros

    You get to help people at a difficult time in their lives. Management only cares about themselves and how much they are going to make. It's actually quite disgusting.

    Cons

    Management from local all the way to Houston. They will promise you the world and then retract it when it actually comes to paying you. They pay you minimum wage and then somehow (illegally) call it a draw against commission. The reason this is illegal is because they require you to be in the office. They monitor every move you make and use intimidation to force you to make cold calls. Review the lawsuits against Dignity Memorial aka Service Corporation International.

    Advice to Management

    You should all be ashamed of yourselves. You have a terrible reputation that is well deserved.



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