Dillard's Reviews

Pros

stable and a little boring sometimes

Cons

long hrs hard to keep life in balance in your life. overall you must plan better it you want to make it.

Advice to Senior Management

If given the oppurtunity you can make it to management at dillards. If not you should try harder

Pros

Best pay and environment in retail that I've experienced to date

Cons

Retail in general can be challenging but the company is a good company to work for. Family owned and operated.

Pros

Your valued as a person not a number!

Cons

You have to be able to multi-task!

Advice to Senior Management

Stay on top of trends, markdowns and get your team behind you!

Pros

extra % sales, with employee discount on top, you can find some great deals

Cons

management is unprofessional
technology is way behind, making inventory off, and hard to help customers
my department was overstaffed, all the time.
employee turnover was ridiculous, didnt even learn new hires names before they quit
I worked at a high traffic mall, and sales goals for my department were extremely low compared to other department stores
department/store is under managed and inconsistent strict, then not strict, ...?

Advice to Senior Management

take more time/effort into recruiting new hires
invest in new programs throughout the company (software, processing, etc)
offer more in depth training, and then specific training for each department
start the day of with sales goals and have incentives for meeting those goals
schedule # of people on the floor to directly correspond with the sales goal
an employee who has the opportunity to exceed sales goals=a happy employee
install a program for employees to track their regular customers (for all depts)

Pros

The people you work with, you can make good friends.

Cons

Terrible place to work! Too high quotas and they fire you if you don't make their goals after an amount of time they give you. Don't be fooled about your nice hourly wage, they will cut your pay without you even knowing after three months. I have never worked for a company like this, you stress and feel unappreciated. Please don't work for Dillards, you will regret it if you do.

Advice to Senior Management

I would want to say to the management and to the store managers that I would love them for one day to be in the sales associates shoes and can see what it is like. NO matter how hard we try or what we do, management will never be happy. Theres always something that will come up and you will have to push yourself to exceed. I really hope that someday Dillards will get the karma they deserve!

Pros

Dillards pays pretty well but it does not last for so long. the turnover is outrageous. If you are looking for a temporary job this is the best one.

Cons

Sales good is too high and if you do good next review your goal goes up. the hours are not flexible and management is horrible.

Advice to Senior Management

there is no leadership. The policy for Dillard is just crazy. even as a customer i would rather shop at a different store.

Pros

Decent Pay, flexible work schedule. Decent work environment and nice co-workers.

Cons

Horrible benefits, promotions were not always based on tenure or ability but more on popularity or who you know. Executive Mgmt are often clueless as to what is occurring in the stores and let issues run on and on before they get resolved.

Advice to Senior Management

Listen to your employees. Do not get so blown up to think that the stores can run without quality employees that are loyal. In a very literal sense...a manager is working FOR his/her employees. Not the other way around.

Pros

Employee discount of 25% is nice, but I didn't make enough to shop anything but the super sales.

Cons

Not an environment to learn. Under qualified executive leadership at store level. You work 3/4 Saturday's a month. Zero appreciation for work life balance. The ability to have a family and growth opportunity is an uncomfortable subject.

Advice to Senior Management

Start from scratch, hire progressive innovators with passion for the industry to be high level executives. Adapt a training program.. Update your operating system and POP terminals. And offer discounts for credit cards on the application day and make it greater than 10%. REBRAND, Dillard's lacks a Brand identity. Macy's has done this well recently.

Pros

If you are under a generous manager, then you will be good to go. Most of the time, your schedule and promotion is on your area sales manager's hand. Also they have really flexible hours to work especially for the part timers. And you get some discounts on the merchandises.

Cons

Management don't care what you do with your co workers, meaning that if you are selling your sales per hour goal, they don't bother you.
It's a bit stressful working environments.

Advice to Senior Management

Please listen to your employees then they will bring more to you.

Pros

- Good co-workers.
- Usually a challenging work environment.
- 25% employee discount which isn't too bad compared to most.

Cons

- Management can be tough.
- Benefits are not up to par for the most part.
- Pay is below standard.

Advice to Senior Management

Things seem to be on the right track now then they were in the past few years. I would say overall it is a nice organization to get experience at.