Dillard's Reviews in Jacksonville, FL Area

Pros

Very nice discount -25%. I was one of the few people to have a good pay. (Started at $10 and then got a $1.50 raise) The pay varies in every store. Easy, clean job. Department managers are usually very nice and understanding. Higher management? Read below...

Cons

You have to be very strong psychologically to survive there. You have sale goals, which are often very difficult to meet. You are evaluated only concerning meeting those goals. Your actual work does not influence your pay at all! you have to sell credit cards to customers. If you don't meet your one a week minimum, you have to come to class on Sunday morning to watch the same video every week. EVEN ON YOUR DAY OFF! And they don't care if you are out of town...
The higher management is an under-qualified joke! They would spent hours in the camera room counting how many times you go to the bathroom and how long you spent there! They would reprimand you if they see you going on your lunch with your coworker! One of my friends was fired after 8 years of working there for checking the price on one item!
Some like the benefits,but my friend after working 3 years for the company had 6 weeks, no-pay maternity leave...
This definitely is a company that wants you make money for them but don't count on any pay-back when you need their help...

Advice to Senior Management

The way you treat your employees is one big no-no. We are people as well, you know?

Pros

Fair pay considering job duties, good benefits package, opportunity for commission, hour lunch break, one weekend off a month most of the time, reasonable shifts.

Cons

If you don't make your quota they bump you down to minimum wage, quotas are so high that you have to steal other employees sales to make them, cut throat culture, management sees you as a number, no room for career advancement, ridiculous dress code requirements (I'm sorry, but one of the reasons people work in retail is so they DON'T have to wear a full suit and stand in 3 inch heals 9 hours a day).

Advice to Senior Management

Strive towards a culture of team work. Less and less people are engaged by ultra competitive, cut throat workplaces. Happy employees=happy customers.