Dillard's

  www.dillards.com
  www.dillards.com

Dillard's Reviews in Las Vegas, NV

1,157 Reviews
2.3
1,157 Reviews
Rating Trends

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Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
707 Ratings

Review Highlights

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)


Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 157 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 83 reviews)

More Highlights

7 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    New Job, so far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Dillard's part-time (less than an year)

    Pros

    25% employee discount on merchandise after 30 days
    Opportunity, free business cards which is professional and fancy for professional selling to your clientele, gold name tag
    View your own schedule, quota, and other items on Dillard's intranet
    Longevity of employees with great retention
    Too many employees standing around doing nothing, Work rules unenforced
    One hour lunch, nearby food court in mall locations
    50% discount on "graduation" day, which is 3 weeks after training period
    Higher starting hourly rate versus other retailiers, myself given a good rate with my experience
    Sales per Hour goal can be motivational
    Zero + Zero program where you can earn a paid day off if you are always on time in one quarter of the year
    Given Sales per Hour goal and Raise goal that can be motivational to know you can get a raise after your first 3 months of work
    Massive learning potential, no micro-management

    Cons

    SPH- Sales per Hour goal can be stressful.
    Old and Slow POS, point of sale register computer system that needs updating
    Slow handheld scanners
    No program for individuals with bachelor's degrees
    Management has been too lenient thus far and has not caught associates standing around talking to each other, using their cell phone, and eating which are all agains tthe work rules

    Advice to ManagementAdvice

    Promote people with Bachelor's degrees automatically or more easily. Have a program for people with bachelor's degrees and so many years retail experioencel, they should automatically qualify and be full time at a pro-rated rate automatically. Have a few less people on the floor, there are too many employees standing around doing nothing which doesn't seem cost effective. Update your Point of Sale Register system please.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Unfair, labor intensive, racial, and sales prevention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Selling Specialist in Las Vegas, NV
    Current Employee - Selling Specialist in Las Vegas, NV

    I have been working at Dillard's full-time (more than an year)

    Pros

    There are no pros for Dillard's. I am a Pacesetter Selling Special, made the store number 1 in the district, top of my department and was frequently receiving negative accusations from management.

    Cons

    political, prejudice, and rip off

    Advice to ManagementAdvice

    Be a Manager

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    C.A.D not AD, sales structure = bad/ Education doesn't matter!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Dillard's part-time (less than an year)

    Pros

    25% employee Discount, Getting paid on Thursday, Quality of Clothing and brands. No advertising. Culture and values of the company are not well promoted. Recognition is slim to none. Friendliness of managers is non-existant. No program for people to move up that received degrees. To become full time you have to make your sales quotas which is a poor performance indicatior.

    Cons

    The company believes in Clientele Relationships versus Advertising. No Employee of the month program. No deparetment supervisors or managers, no recognition for merchandising or being an excellent employee, only for making your sales goals but it doesn't matter on any other area.. The division of employees around the store didn Each employees receives a daily sales quota (number goal) you have to make each day. If you don't make it after a certain amount of time, you get a pay cut of 10%. If you don't make it again and again, you are terminated if you go under $10/hr. Sales associates fight each other for sales and customers, the competitiveness can be ugly and dirty, there is no true team work in the store because everyone is fighting everyone else for numbers to survive.

    Advice to ManagementAdvice

    Change your Sales Structure and hierarchy. Innovate your thinking for advertising and sales structure, all your employees are unhappy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very Disrespectful Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Las Vegas, NV
    Former Employee - Sales Manager in Las Vegas, NV

    I worked at Dillard's full-time (more than 5 years)

    Pros

    There is always something to do, time flies by fast

    Cons

    Repeated pattern of disrespect between employees and management. Sales associates are on Sales Per Hour Program and are expectations are very high. Managers are not trained to deal with issues properly, or handle associate issues. There is no human resources. Associates must sign waivers not to sue before being hired.

    Advice to ManagementAdvice

    Upper management needs to learn how to treat associates with more respect. Divisional and senior management promote "the best customer care anywhere" yet won't even look at associates when they come to visit.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    unfair and rude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Michael Kors Specialist in Las Vegas, NV
    Current Employee - Michael Kors Specialist in Las Vegas, NV

    I have been working at Dillard's full-time (more than an year)

    Pros

    n/a you do well and then they kick you down. I have acheives their goals such as the pacesetter status selling more than 300,000 and then they started to rotate me out of my department... I am a specialist that stays in my department. My numbers were to high...Wow, any other employer would love to have me and that puts me here and looking else where/

    Cons

    Managers are insensitive because they are stressed. No one is appreciated or respected. Including managers using profanity such as the N word...Sad but true. Management makes up rules as they go. If you are doing high numbers then they kick you down to different departments to fail. They hide the public from upcoming sales to get full price first.

    Advice to ManagementAdvice

    Respect everyone...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    No surprise that they're closing down stores...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Dillard's

    Pros

    Decent start-up salary compared to other retail stores.
    Anyone new to retail can learn alot, even by just working here a few months.
    sales associate get to learn multiple tasks from balancing a cash register to setting up displays, marking down prices, store inventory and of course customer service and sometimes concierge.

    Cons

    If a sales associate does not meet monthly sales quota salary gets cut eventually until termination.
    Unproffesional area sales managers lack ethic, show favoritism towards friends and relatives working there and sometimes very rudely yell at employees in front of other co-workers.
    Absolutely no support from management.
    Cut-throat atmosphere amongst sales associates for commissions, stealing sales, hiding fitting room keys from each other, lying about other co-workers to supervisors, etc.

    Advice to ManagementAdvice

    Hire Supervisors with more ethics and profesionalism. Don't pit employees against each other. Adapt a more stable schedule for employees instead of setting their hours and days off all over the place. Get rid of the sales quota/pay cut system.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    sales associate full time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Dillard's

    Pros

    full and part time avialable. will work with your schedule if you go to school. twenty five percent discount store wide.

    Cons

    you have a sales per hour you must reach or they will take ten percent off your pay if you are full time they will only give you 35 hours.

    Advice to ManagementAdvice

    first thing you need to do is celebrate and congradulate your associates and then you can criticize and offer advise

    Disapproves of CEO

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