Dillard's Reviews

Updated October 19, 2014
Updated October 19, 2014
1,104 Reviews
2.3
1,104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
672 Ratings

Review Highlights

Pros
  • the employee discount was good especially during additional discounts (in 149 reviews)

  • Great starting pay that lasted exactly 6 months till first review period (in 71 reviews)


Cons
  • Forced to resign before being "let go" due to outrageous daily sales goals (in 149 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    absolutely worse job anyone could ever have to work terrible ceo's terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Camera Operator in Fort Worth, TX
    Current Employee - Loss Prevention Camera Operator in Fort Worth, TX

    I have been working at Dillard's part-time (more than 5 years)

    Pros

    the only possuble reason i could come up with is employee discount and new friends u make, fellow employees

    Cons

    your constantly ridiculed and treated like you're stupid, micro management they look down their nose at you like your nothing constantly threatened with your job understaffed and under paid

    Advice to ManagementAdvice

    sell let someone run the place that knows what their doing noone wants to work for you everyone is miserable here

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Selling Manager in Albuquerque, NM
    Current Employee - Business Selling Manager in Albuquerque, NM

    I have been working at Dillard's full-time (more than an year)

    Pros

    The greatest pro would be Advancement.

    Cons

    The one con I can think of is Turnover.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great learning experience in retail management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Dothan, AL
    Former Employee - AREA SALES MANAGER in Dothan, AL

    I worked at Dillard's full-time (more than an year)

    Pros

    The atmosphere and co workers were like family to me.

    Cons

    The hours are long. Sometimes 13 hour days 6 days a week.

    Advice to ManagementAdvice

    Pull for one another. Stand by each other when one of you need help or advise. Don't watch someone fail just to make yourself look better.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Kansas City, MO
    Former Employee - Management in Kansas City, MO

    I worked at Dillard's as an intern (less than an year)

    Pros

    -Revamped internship program, learned alot more and really felt like apart of the management team
    -Hand's on experience in every aspect of being in management (scheduling, visual merchandising, leading a team, etc.)
    -Great pay for internship and great employee discount

    Cons

    -Overwork salaried employees
    -Some of the internship training felt rushed/haphazardly put together
    -Company is very set in its "ways", some practices outdated/need to be changed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great environment and learning culture. Looks out for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lingerie Business Manager in Newport News, VA
    Former Employee - Lingerie Business Manager in Newport News, VA

    I worked at Dillard's full-time (more than 3 years)

    Pros

    none at this time to review

    Cons

    nothing at this time to review

    Advice to ManagementAdvice

    N/A

    Recommends
  7.  

    Pass employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fragrance Expert in Columbus, GA
    Current Employee - Fragrance Expert in Columbus, GA

    I have been working at Dillard's full-time (less than an year)

    Pros

    You will have a great discount more than most department stores 25% they work well with your schedule if you are in school or work another job.

    Cons

    Very strict policies. They have unrealistic sales goals and if you fail to meet them you may be fired.

    Advice to ManagementAdvice

    Look out more for your employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Great Pay, But no respect for the Sales Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Intern
    Former Employee - Management Intern

    I worked at Dillard's full-time (more than an year)

    Pros

    The pros to working for this company would be the Gratis and the starting pay.

    Cons

    The long hours were pretty bad especially when they put the schedule out the day before the new month started.

    Advice to ManagementAdvice

    Get the schedules out early enough for people to schedule an outside life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

     Sales interacting with customers
     Managers Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time (more than 5 years)

    Pros

    i like work with client and help people and Also to continue growth and learn as much needed, and to reach full potential as an asset in chosen field.

    Cons

    reach goals my more uo life

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    OK company for the experience. No training... sink or swim!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time (more than an year)

    Pros

    Good for getting retail job experience and they promote within.

    Cons

    Sales goals are difficult. Lots of competition from other associates which defeats team atmosphere.,

    Advice to ManagementAdvice

    Listen to your associates and train them!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Stressful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    The pay is decent and the sense of personal freedom is a pro. If you don't mind hard work you can find some level of satisfaction in this company.

    Cons

    When it's slow it's very boring. Some associates are freaking crazy about their numbers and scream at you if they think you took their sale. Everyone needs to lighten up and learn to share and team play. It would be more enjoyable for everyone including the customer( now there's a concept).

    Advice to ManagementAdvice

    There is no advice that can help this hierarchical mess. It starts at the top and no one there really seems to care.

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