Dillard's Reviews

Pros

You can get an employee discount with access to some great sales. You'll work hard, have to meet minimums to keep your job and or pay level or be let go.

Cons

You can get an employee discount with access to some great sales, which can eat your entire paycheck if you're not careful. You'll work hard, have to meet minimums to keep your job and or pay level or be let go.

Advice to Senior Management

Management should have training in scheduling, dealing with employees in a professional manner, and not losing their temper if sales are slow. That's the nature of this business.

Pros

Competitive pay. Decent working hours. Courteous customers. Nice discount. Classy atmosphere.

Cons

Hourly pay rate determines how much I have to sell per hour. Causes harsh competition among employees.
Managers get bonuses based on Dillard's rewards card applications and sales figures. Causes ill treatment of employees from management.

Advice to Senior Management

No advice can be heeded in this broken system. The best you can do is work your way up so you can live off the backs of your employees. Three cheers for ethical egoism.

Pros

Family owned company with family values and great work ethic. Seniority has priority with privileges but their is room to grow with company quickly.

Cons

Somewhat dated, needs modern technology and internal computer systems. Also needs higher innovation in their products, marketing, and their displays.

Advice to Senior Management

Try to promote more, not just by word of mouth. Maybe emphasize on recruiting, marketing and displays more.

Pros

Quality merchandise. Good discounts. Great customers.

Cons

Credit app quotas are my major complaint. I strongly feel that Dillard's credit apps are NOT in the customer's best interest. Dillard's best interest? Yes.

 Also, the carpeting at Dillards is not padded at ALL and is trecherous on employees. Both of these 'cons' reflect just how Dillard's, Inc. truly feels about their customers and their employees and it turns. me. off.

Morale in the local store is low due to unprofessional ASMs and business managers who clearly do not know how to manage people and who are overworked. It seems that the good sales people/leaders leave and the mediocre to poor sales people keep hanging on because they have nowhere else to go.

A comprehensive training program is not in place.

Advice to Senior Management

Sr. management is great, but, I believe she's an effective manager in a broken system. A system that will continue to promote a ridiculous amount of turnover due to the lack of empathy it has on its own employees.

Pros

Opportunities for growth, unless you don't have a degree!

Cons

Harsh management style, extremely competitive in regards to sales.

Advice to Senior Management

Ease up on quotas!

Pros

Some of the pros of working for Dillard's would be employee discount, sales (which are a good time to use the employee discount). Overall, work as a sales associate is light, easy work--for the most part.

Cons

Some cons to working at Dillards, as a sales associate, is that the work can be boring because some days can be very slow, with over staffed departments (when compared to customer count). Also, most weekdays carry a ridiculous sales quota!

Advice to Senior Management

make wiser decisions in who is promoted to management--unprofessional gossiping management does not reflect well to associates--hard to take such management seriously.

Pros

Decent pay and merchandise. Like anywhere, I do the job to shop with customers and its fun to do here (with exceptions)

Cons

-Customers have been trained to shop the additional percent off sales, so not really ready to shop before them
-VISITS!!! There is always a threat of a Bill D. visit (or one of the sons), regional president, district manager, buyers, etc. This means we hide everything and put on a smilelike everythings great.
--Antiquated computer systems and registers make the terrible return policy even harder

Advice to Senior Management

Check sales numbers before you visit and you'll see a dramatic decrease because all we do is get ready for you to come for the days before and not worry about customers. Come by 3 days after the visit and you'll see a mess and everything you suggested is wrong AGAIN. Smile and thank the employees, as all we hear is that you're coming and we should be scared

Pros

The pay is good and paid weekly

Cons

If you are not gay, female or are related to someone you don't seem to be promotable

Pros

For a retailer, their starting pay is pretty good. Depending on the sales manager of the department you get placed in, you can have either a great experience or a horrible time.

Cons

As a manager, you work a lot of hours with no extra compensation. It is like pulling teeth if you need to take a day off, whether for sick leave or to deal with family emergencies. Some store managers still ask you to come to work when you are running a temperature. They demand a lot of their sales managers, but do not compensate them for all their hard work.

Pros

above average pay, but that is all that can be said positively

Cons

constant hassle by management over quota's, all kinds of small unpleasant rules

Advice to Senior Management

understand that sales associates are people and have feelings