Dillard's Reviews

Updated August 27, 2014
Updated August 27, 2014
1,027 Reviews

2.3
1,027 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
624 Ratings

Review Highlights

Pros
  • the employee discount was good especially during additional discounts (in 136 reviews)

  • Great starting pay that lasted exactly 6 months till first review period (in 66 reviews)


Cons
  • Forced to resign before being "let go" due to outrageous daily sales goals (in 115 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 75 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    The starting pay is good..

    Cons

    Competitive sales associates make life interesting.

  2.  

    Dillard's For Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER  in  Provo, UT
    Current Employee - AREA SALES MANAGER in Provo, UT

    I have been working at Dillard's full-time for more than 5 years

    Pros

    Dillard's is great for those who are driven and want to make money. Learn how to motivate a team to produce good results and keep trying everyday. You get what you give

    Cons

    Honestly I fully enjoy my job every aspect the only thing I don't like is scheduling but that's just part of the job

    Advice to ManagementAdvice

    Keep up the good work we will make this company grow with good business practices

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The Right Place To Be!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Selling Business Manager  in  Houston, TX
    Current Employee - Selling Business Manager in Houston, TX

    I have been working at Dillard's full-time for more than 10 years

    Pros

    Medical-401K-25% off discount-1hr lunch break- Great holiday hours- Good people- And most of all a great experience with retail and responsibility. All the needs a company should have.

    Cons

    Not really any, just do your job and be productive, positive, know your CAD, credit apps, and Sell with a smile.

    Advice to ManagementAdvice

    Just make everyone feel they are wanted.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetics Associate
    Current Employee - Cosmetics Associate

    I have been working at Dillard's part-time for less than a year

    Pros

    The atmosphere is amazing! It is not the typical retail environment. My fellow coworkers are very helpful and friendly. The vendor perks are nice. Top sellers can get extras or "freebies" from vendors. The store discount is also nice.
    The customers are also friendly and easy to assist.

    Cons

    There was little training on the company itself. I went straight to the sales floor and learned what I do know of the company and benefits from fellow associates, which is not a bad thing, I just expected it to come from managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Wonderful experience and everyone was so friendly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Alexandria, LA
    Former Employee - Sales Associate in Alexandria, LA

    I worked at Dillard's full-time for more than a year

    Pros

    . Great pay and incentives.

    Cons

    They didn't want me to put in a full 40 hours just 38.50 hours

    Advice to ManagementAdvice

    Give more money to your top associates.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    Discount is good especially on

    Cons

    Sales quota can be hard to fill

  8. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    I really enjoyed working at Dillard's. You get to talk to different people every day and pick out merchandise that they will like. There is a lot of variety to keep it exciting. I learned a lot about selling, customer service, and fashion.

    Cons

    Some departments aren't as busy as others and are harder to make sales in. You really have to take advantage of the Thanksgiving-Christmas season because it is the busiest time.

  9. 1 person found this helpful  

    I love my company I work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    They are family own business. They will try to work with your schedule the best way they can

    Cons

    Like in every other company or job that we have there are some challenges, they just differ.

    Advice to ManagementAdvice

    Nothing much to say about this area

  10.  

    Dillard's is a great company to work for, because of his people, products, and excellent reputation.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    Professionalism
    Product Quality
    Reputation
    Team Efficiency
    Vendor Partnership

    Cons

    Doesn't have a Comprehensive Health Care Program

    Advice to ManagementAdvice

    Need to Review a Comprehensive Health Care Program

  11. 1 person found this helpful  

    Best in Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Winston-Salem, NC
    Current Employee - Operations Manager in Winston-Salem, NC

    I have been working at Dillard's full-time for more than 5 years

    Pros

    Dillard's is a great company to work for with fast reward for hard work. Among retailers, Dillard's starts you off with top industry pay and is the only retailer to offer up to three 15% pay increases your first year as a sales associate. After that you can earn up to a 15% increase every year going forward. Room for advancement is never ending as Dillard's prefers to promote from within for every position. If you are service minded and sales driven this is the company for you.

    Cons

    Although we have many positions other than sales, to really achieve industry leading pay sales skills are required. If you have the skills with drive and ambition we will definitely have the training to support your growth with this company.

    Advice to ManagementAdvice

    Never stop training, never stop caring and together we will grow an empire of success.

    Recommends
    Positive Outlook
    Approves of CEO

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