Dillard's
2.3 of 5 940 reviews
www.dillards.com Little Rock, AR 5000+ Employees

Dillard's Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

2.3 940 reviews

                             

24% Approve of the CEO

Dillard's Chairman and CEO Bill Dillard II

Bill Dillard II

(576 ratings)

28% of employees recommend this company to a friend
940 Employee Reviews
in

Review Highlights

Pros:
  • "If a 25% off discount of high priced items is a good sale then I guess the employee discount"
    in 129 reviews
  • "hourly pay is good and hour are not bad"
    in 44 reviews
Cons:
  • "Forced to resign before being "let go" due to outrageous daily sales goals"
    in 121 reviews
  • "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired"
    in 72 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    The Right Place To Be!!!

    Selling Business Manager (Current Employee)
    Houston, TX

    ProsMedical-401K-25% off discount-1hr lunch break- Great holiday hours- Good people- And most of all a great experience with retail and responsibility. All the needs a company should have.

    ConsNot really any, just do your job and be productive, positive, know your CAD, credit apps, and Sell with a smile.

    Advice to Senior ManagementJust make everyone feel they are wanted.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Work environment

    Cosmetics Associate (Current Employee)

    ProsThe atmosphere is amazing! It is not the typical retail environment. My fellow coworkers are very helpful and friendly. The vendor perks are nice. Top sellers can get extras or "freebies" from vendors. The store discount is also nice.
    The customers are also friendly and easy to assist.

    ConsThere was little training on the company itself. I went straight to the sales floor and learned what I do know of the company and benefits from fellow associates, which is not a bad thing, I just expected it to come from managers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Wonderful experience and everyone was so friendly!

    Sales Associate (Former Employee)
    Alexandria, LA

    Pros. Great pay and incentives.

    ConsThey didn't want me to put in a full 40 hours just 38.50 hours

    Advice to Senior ManagementGive more money to your top associates.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    Great

    Anonymous Employee (Former Employee)

    ProsDiscount is good especially on

    ConsSales quota can be hard to fill

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Fun place to work

    Anonymous Employee (Former Employee)

    ProsI really enjoyed working at Dillard's. You get to talk to different people every day and pick out merchandise that they will like. There is a lot of variety to keep it exciting. I learned a lot about selling, customer service, and fashion.

    ConsSome departments aren't as busy as others and are harder to make sales in. You really have to take advantage of the Thanksgiving-Christmas season because it is the busiest time.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

    1 person found this helpful  

    I love my company I work for

    Anonymous Employee (Current Employee)

    ProsThey are family own business. They will try to work with your schedule the best way they can

    ConsLike in every other company or job that we have there are some challenges, they just differ.

    Advice to Senior ManagementNothing much to say about this area

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Dillard's is a great company to work for, because of his people, products, and excellent reputation.

    Anonymous Employee (Current Employee)

    ProsProfessionalism
    Product Quality
    Reputation
    Team Efficiency
    Vendor Partnership

    ConsDoesn't have a Comprehensive Health Care Program

    Advice to Senior ManagementNeed to Review a Comprehensive Health Care Program

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Best in Retail

    Operations Manager (Current Employee)
    Winston-Salem, NC

    ProsDillard's is a great company to work for with fast reward for hard work. Among retailers, Dillard's starts you off with top industry pay and is the only retailer to offer up to three 15% pay increases your first year as a sales associate. After that you can earn up to a 15% increase every year going forward. Room for advancement is never ending as Dillard's prefers to promote from within for every position. If you are service minded and sales driven this is the company for you.

    ConsAlthough we have many positions other than sales, to really achieve industry leading pay sales skills are required. If you have the skills with drive and ambition we will definitely have the training to support your growth with this company.

    Advice to Senior ManagementNever stop training, never stop caring and together we will grow an empire of success.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to work

    Shoes Manager (Current Employee)
    Marion, IL

    ProsGreat place to work, and staff is very friendly and family orientated. Able to juggle family and work.

    ConsWish there were more stores in the PNW. Insurance benefits are a little pricey per pay check for a family of 3.

    Advice to Senior ManagementOpen some stores in the PNW some great competitive markets are in Seattle and Portland.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    It is what you put into it. If you are a strong seller you will be extremely successful! Laziness doesn't work here.

    Business Manager (Current Employee)

    ProsYou have the opportunity to make a significant amount of money for a retail establishment. They start paying quite high and you can continue to receive a raise in pay if you can make your sales.

    ConsNeeds to be more organized.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Dillard's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Dillard's reviews and ratings — including employee satisfaction and approval rating for Dillard's CEO Bill Dillard II. All 940 reviews posted anonymously by Dillard's employees.