Dillard's Reviews

Updated March 29, 2015
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2.4
1,338 Reviews
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Recommend to a friend
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Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
781 Ratings

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)

Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 157 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 83 reviews)

More Pros and Cons

Employee Reviews

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  1. I have a great manager in my department who is encouraging and flexible, because of her I have had a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Myrtle Beach, SC
    Current Employee - Sales Associate in Myrtle Beach, SC

    I have been working at Dillard's part-time (more than a year)

    Pros

    Great pay and some benefits for part-time employees
    Opportunities for bonuses and extra cash
    Fun competitions for credit apps
    My store has a better atmosphere and more family-like feel than most
    GOOD employee discount, especially during add'l off sales

    Cons

    Stressful, somewhat high sales goals
    Constantly making changes to department
    Lots of work (difficult for some)

    Advice to ManagementAdvice

    Please be positive and treat employees like they are indispensable rather than numbers

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Worst place to work in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager in Atlanta, GA
    Former Employee - Business Manager in Atlanta, GA

    I worked at Dillard's

    Pros

    Good pay and opportunities for advancement

    Cons

    Terrible management and culture in company

    Advice to ManagementAdvice

    Good t people who are qualified to be managers and that follow the law

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Dillard's Response

    Mar 30, 2015Director

    Thank you for providing your review. We would like to address your comment as the “Worst place to work in America” however. Dillard’s has been in operation for over 75 years. Our founder, William ... More

  3. Do Not Work HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in North Olmsted, OH
    Current Employee - Sales Associate in North Olmsted, OH

    I have been working at Dillard's

    Pros

    Getting paid every week, discount

    Cons

    Not a stable job, mistreating employees, management is horrible! Do not work here for it is not a place to be financially stable they will fire you instantly. Their system of sales goals are unrealistic and they blame the sales associates. Returns count against you which will ruin your numbers therefore they will take it out on you. Upper management at this location is horrible! The store manager and the other manager are mean and treat their employees with double standards. Upper management plays favorites

    Advice to ManagementAdvice

    Change your system!

    Doesn't Recommend
    Negative Outlook
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  5. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    Good benefits, co-workers, Senior Managers, and environment.
    Basically, if you don't cause any trouble then you should be able to enjoy this work.

    Cons

    Sales goal (quota)... just this is always impossible to reach..

  6. Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    If you have good 6-month reviews, the salary increases are good.

    Cons

    The weekly quota are often optimistic for sales associates.

    Advice to ManagementAdvice

    Start over and rebuild.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Good company to start career and learn business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER in Richmond, VA
    Current Employee - AREA SALES MANAGER in Richmond, VA

    I have been working at Dillard's

    Pros

    Good pay, employee discount, holiday hours are not crazy, rapid advancement opportunity.

    Cons

    Sales per hour system, technology is arcaic, absolutely NO communication between upper and middle management. This is a totally thankless job. Any compliments your are given are back handed.

    Advice to ManagementAdvice

    GET RID OF BILL DILLARD II AND LET BILL III TAKE OVER BEFORE IT'S TO LATE.

    Doesn't Recommend
    Positive Outlook
  8. 1 person found this helpful

    14 year career

    • Senior Management
    • Culture & Values
    Former Employee - Divisional Merchandise Manager in Cleveland, OH
    Former Employee - Divisional Merchandise Manager in Cleveland, OH

    I worked at Dillard's (more than 10 years)

    Pros

    Big company, excellent technology tools to get the work done

    Cons

    Women are not respected, its even worse if you are a young woman. I was verbally attacked and belittled as a young manager in the 90's. From what I read its not better, 20 years later, shame on you Dillard family.

    Advice to ManagementAdvice

    Sell your company to people who respect women and can uphold the law.

    Doesn't Recommend
    Disapproves of CEO
  9. Worst company I've ever worked for. SAVE YOURSELF!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    Pay and benefits; nothing else positive to say. I wouldn't suggest trying to making this into a career. I'd rather be a store clerk for a grocery store.

    Cons

    They care little to none about their employees. Over worked and unappreciated. At least three credit apps the first two weeks in a month to get one weekend off the next month, in which you can't chose the day you've earned. They're very unethical. Good luck being promoted unless you're young and "sexy". (Pervs!) Worked for this hell hole over 2 years. What a waste!

    Advice to ManagementAdvice

    Time to clean house! No Advice to management because they're the ones needing go be replaced!

  10. The customer interaction is phenomenal, the management is poor, sadly it's quite the racist environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Dillard's full-time (more than 3 years)

    Pros

    Viewing new merchandise, and helping customers have an extraordinary shopping experience is tremendously rewarding!

    Cons

    There is extreme racism prevalent from upper management, and nothing is ever done about it.

    Advice to ManagementAdvice

    Care as much about the well being of your employees as the employees care for the customers! Happy staff, yields more money, and great morale.

    Doesn't Recommend
    Negative Outlook

    Dillard's Response

    Mar 30, 2015Director

    We are saddened to hear that you feel that racism exists in your store, as this certainly does not meet the standards that we set for ourselves as a company. We thank you for your review and ask that ... More

  11. Stressed out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Saint Louis, MO
    Former Employee - Sales Associate in Saint Louis, MO

    I worked at Dillard's part-time (less than a year)

    Pros

    Pay and hours coworkers and for the most part the coustomers are great to work with

    Cons

    Sales quota always unrealistic!
    Managing a balanced work life
    Stressing about getting fired due to sales

    Advice to ManagementAdvice

    Adjusting sales quota
    Hire experienced management
    Update the store it's really gross

    Recommends
    Positive Outlook
    No opinion of CEO

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