Dillard's Reviews

Updated April 18, 2015
1369 reviews filtered by
  • Any Location
  • Any Job Title
2.4
1,369 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
796 Ratings

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)

Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 157 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 83 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Memphis, TN
    Former Employee - AREA SALES MANAGER in Memphis, TN

    I worked at Dillard's

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Making great lifetime friends, good employee discount, learning about the fashion industry

    Cons

    6 day weeks, double shifts, constant floor moves

    Advice to Management

    Appreciate the employees that appreciate and are loyal to you

  2. Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    People were friendly, and nice to work with.

    Cons

    The shifts being spread out makes it hard to get anything done. Working nights and weekends long-term was not for me.

    Advice to Management

    offer more competitive rates

  3. My experience with this company was terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Dillard's full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pro is the money and upward mobility.

    Cons

    They expect you to make a certain amount of money regardless of the traffic in the store. They pressure you to work when you try to call out. Management is rude and vindictive. They will lie on you in a heartbeat.

    Advice to Management

    Treat your associates like people and not numbers.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. cosmetics associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Elizabeth Arden in Louisville, KY
    Current Employee - Elizabeth Arden in Louisville, KY

    I have been working at Dillard's

    Pros

    Dillard's Dollars if you meet your goals

    Cons

    favoritism, no recognition for hard work, very sales oriented

  6. wonderful just wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's all good.... Just sell sell sell

    Cons

    Sell sell sell sell out your friends sell out you family just sell

    Advice to Management

    Go back to about 20 years ago. And keep the company the same.

  7. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Arlington, TX
    Former Employee - Sales Associate in Arlington, TX

    I worked at Dillard's part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get to experience that difficult work environment with complicated and mean fellow employees and managers your parents always warned you about before you graduated high school.

    Cons

    For part time they tell you that you are guaranteed 28 hours, only happens for holidays, so thats false. The managers don't care about the associates. Your fellow employees will step all over your toes. No matter how hard you work, you don't get recognized for it. They fire you when they feel like it, just because the no longer like you. Most people I've met there that work part time only last about 3-6 months, I suffered for almost 2 years. If you're really sick, with the flu or a sinus infection, you get a no show absence, even if you call in ahead of time. They make sales quotas ridiculously high. People who worked there for more than a year, become very bitter towards everyone, this especially goes to the managers when they get a raise or promotion, they are on their high horse. I only worked here, because I needed money, pay was good, and I had to pay for college.

    Advice to Management

    Take note on how hard your employees work, especially if they are the ones stuck with the all the rearranging and remerchandising and cleaning, which takes a long time, we work our butts off. If you don't recognize your hard working employees they will no longer want to sell for you.

  8. Great Part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Women Shoes Sales Associate in Denton, TX
    Current Employee - Women Shoes Sales Associate in Denton, TX

    I have been working at Dillard's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love my manager, the people I work with are low drama and overall its a great environment.

    Cons

    The store does not get a lot of business, so people will get fired for not making their numbers.

    Advice to Management

    Pay attention to the hours your employees can absolutely not work, or be more kind in changing the times.

  9. Helpful (1)

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount was good and benefits for management was decent. There is lots of opportunity to learn how to merchandise if you haven't done this in the past.

    Cons

    District Manager was the WORST, No HR so complaints end with the DM, you are promoted based on looks as opposed to performance.

    Advice to Management

    There is a reason you are ranked one of the worst companies to work for. Look into what is truly going on in your stores. You should have a hotline for employees to report problems.

  10. Helpful (1)

    Sales manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Dallas, TX
    Former Employee - AREA SALES MANAGER in Dallas, TX

    I worked at Dillard's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None the place is the worst EVER

    Cons

    They allow horrible people to run their stores and treat people poorly.

    Advice to Management

    Train your leaders to be leaders and start caring about people...you are in a business that serves people start with caring about your employees!!!

  11. Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in North Houston, TX
    Current Employee - Sales Associate in North Houston, TX

    I have been working at Dillard's part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Staff is a family. Everyone is really nice.

    Cons

    Standing on my feet 6 hours a day is not fun.

    Advice to Management

    Need more shorter breaks.

Work at Dillard's? Share Your Experiences

Dillard's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.