Dillard's Reviews

Updated August 4, 2015
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2.5
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Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
901 Ratings

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)

Cons
  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 157 reviews)

  • I can't imagine working there for so long to get pay cut after (in 83 reviews)

More Pros and Cons

1,647 Employee Reviews

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  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chesapeake, VA
    Former Employee - Sales Associate in Chesapeake, VA

    I worked at Dillard's (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay is phenominal Will give a lot of hours if you are good at job Hour Break

    Cons

    Very Competitive with SPH Very strict about credit apps

    Advice to Management

    Stop individual "sales per hour" goals


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Norman, OK
    Former Employee - Sales Associate in Norman, OK

    I worked at Dillard's part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Meeting a lot of very friendly customers.

    Cons

    Benefits aren't available for part time employees. Full time employees are offered benefits, however, the employee contribution is high.


  3. Sales Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Blue Springs, MO
    Former Employee - Anonymous Employee in Blue Springs, MO

    I worked at Dillard's (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay, family oriented company

    Cons

    Very competitive, management team, extremely clicky


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  5. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Dillard's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back atmosphere. The staff is fun to worm with and its nice to engage with customers. You get an employee discount. Great pay for a part time job

    Cons

    You have a quota you have to meet in order to keep your pay after your 6 month review. You have to open up atleast one Dillard's rewards credit card up a month.

    Advice to Management

    Get the scheduling right. This probably isn't for all managers but mine messes my schedule up every month and there are certain times I can't work it shows up on my record if I'm late and makes me look bad.


  6. Working in cosmetics/ fragrance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Temple, TX
    Former Employee - Anonymous Employee in Temple, TX

    I worked at Dillard's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great management, career advancement opportunities, great customers!!!

    Cons

    Some cut throat co-workers, when it came to sales.

    Advice to Management

    Make sure everyone is on the same page.


  7. I liked the job, not the hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's full-time

    Pros

    Good pay, discount, co-workers, location (for me)

    Cons

    I disliked the constant changing schedule and weekends, my direct manager was extremely demanding and difficult to work for, unrealistic goals,

    Advice to Management

    Please remember that your employees are humans, not just people there to fill your store with bodies to help customers


  8. Good money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ladies Shoes Sales Associate in Orlando, FL
    Former Employee - Ladies Shoes Sales Associate in Orlando, FL

    I worked at Dillard's (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, solid hours, pretty flexible

    Cons

    Unrealistic sales goals, pretty much save your money because if your not making your quota you wont last long.


  9. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Fort Smith, AR
    Current Employee - Retail Sales Associate in Fort Smith, AR

    I have been working at Dillard's full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pay is above average for retail. Benefits are good. Overall work environment is good. Managers are normally responsive to employee needs.

    Cons

    Sales quotas are difficult to maintain and increase over time.


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bowie, MD
    Former Employee - Sales Associate in Bowie, MD

    I worked at Dillard's (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Interaction with numerous customers on daily basics -High pay scale [Pay per hour] -Weekly pay period -Cross training

    Cons

    -The system of reaching quotas each hour cause conflicts between associate -Turn around rate was high


  11. Reason for a revolving door of employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jensen Beach, FL
    Former Employee - Sales Associate in Jensen Beach, FL

    I worked at Dillard's full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Discounts, this is all I can really say because everything else truly is disgusting!

    Cons

    Communists like environment, immature employees , on lockdown after 6pm, favortism, dirty store with super dirty fitting rooms

    Advice to Management

    Grow up. The managers in this locations are so immature you feel like grounding them. Then you look at yourself in the mirror and realize I do not wanna be like them.



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