Dillard's
2.3 of 5 940 reviews
www.dillards.com Little Rock, AR 5000+ Employees

Dillard's Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

2.3 940 reviews

                             

24% Approve of the CEO

Dillard's Chairman and CEO Bill Dillard II

Bill Dillard II

(576 ratings)

28% of employees recommend this company to a friend
940 Employee Reviews
in

Review Highlights

Pros:
  • "If a 25% off discount of high priced items is a good sale then I guess the employee discount"
    in 129 reviews
  • "hourly pay is good and hour are not bad"
    in 44 reviews
Cons:
  • "Forced to resign before being "let go" due to outrageous daily sales goals"
    in 121 reviews
  • "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired"
    in 72 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Not for everyone

    Sales Manager (Current Employee)

    ProsGood merchandise selection. Well-stocked stores (plenty to sell). Hard working associates.

    ConsPay tends to stagnate. In management, the rules change constantly for raise criteria. Many loyal employees remain unrewarded, years without raises. Little advancement within the company. Changing image of company considers many in management 'too old' and 'not cool enough' for the company image.

    Advice to Senior ManagementHonor the abilities and the dedication of your middle managers....and you will probably be rewarded with improved work environment.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Opportunity for growth!

    AREA SALES MANAGER (Current Employee)
    Killeen, TX

    ProsGreat merchandise. Creative control. Centrally located.

    ConsHigh turnover. Lack of adequate training.

    Advice to Senior ManagementAudit training at the store level to reduce turnover.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Love the people I work with on a daily basis

    Sales Associate (Current Employee)
    Toledo, OH

    ProsThe pay is competitive, it's nice to know that the store manager knows your name. They seem to hire almost anyone, so go apply, because you'll get it. Then you're almost guaranteed a three month stay. After 6 months, you'll gain access to a holiday pay perk. A paid day off if you work on the holiday. Fourth of July, Christmas Eve, and New Years Day. Also there is a 25% discount for employees (working more than, I believe an adverage 12 hours a week) using there store provided pay as you go credit card or normal credit card.

    ConsThe pay is sometimes too competitive. Like in Women's Shoes. I hear it's a shark tank. The training is very minimal. Usually not preformed by managers. Sometimes preformed by other employees who don't have much more experience than you. They need to pick a set of guidelines and rules and stick to them. Three day return policy or no? Returning evening dresses that you know they wore out with the tags on, just so that they could return it? PICK A SIDE!

    Advice to Senior ManagementHire more security!!!!!!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good Company if you want to have no personal life. Judged by how you look, not by your skills, dedication, or loyalty.

    Upper Management (Current Employee)

    ProsAs long as you are mobile and want to work more that 50hours a week you will
    move up in the company. 25% discount is great.

    ConsNo structure and Upper management very in-consistant, every stores is run
    differently. Store managers are allowed to belittle and disrespect those who
    work under them.

    Advice to Senior ManagementTreat everyone fairly and understand that work life and home life being in balance makes a
    happier employee.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    My experience with this company is if you are a aggressive; they reward you, if you are not you are condemned .

    Customer Service/Men's Shoe Sales (Former Employee)
    Marion, IL

    ProsIf you enjoy helping people with fashion, this is the place for you.

    ConsSome of the cons are you are only valued for what you make for them, you are not allowed much growth, and it is encourage to be aggressive as a co-worker. If you are a gentle person this is not the place for you, period.

    Advice to Senior ManagementGet your head out of the clouds, you are distorting people words when they complain of their co-workers attacking their co-workers. Also there is nothing done about it when you do go to them, it swept under the rug.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    It was very cut throat.

    Sales Associate (Former Employee)
    Little Rock, AR

    ProsI made some lifelong friends.

    Consthe hours were horrible, I hated the culture, they were pushing for unattainable quotas.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Terrible place to work

    Sales Associate (Former Employee)
    Saint Louis, MO

    ProsI cannot think of any

    ConsStand all day
    Unreachable sales goals
    Short breaks
    No customers
    Management hides in offices

    Advice to Senior ManagementDo something besides sit in your office

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great Place To Work

    Sales Associate (Current Employee)
    Baton Rouge, LA

    ProsEducational sales environment, nice people. Pleasant working environment. Coworkers are more than willing to share the most effective techniques with newcomers. It's a great way to gain sales experience.

    ConsSlow times hamper commission potential. Commissioned-based sales is not for those who lack a competitive spirit. People who are success-driven do the best.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Hard Work Gets You Nowhere

    Sales Associate (Current Employee)

    ProsThe department I worked in stayed somewhat busy, competitive pay, the occasional customer that enjoys being followed around like a puppy-dog sniffing out sales...

    ConsMoral is low, hostile environment, hard-to-reach SPH, competition for customers, little training, competition for time off, no time off during the holidays (seriously that's wrong), discount is only if you apply for the Dillard's card, high-turn around

    Advice to Senior ManagementGive discount regardless of owning a Dillard's card, give time off regardless of being a part-time or full-time associate, pretend to care about the well-being of your staff, encourage sales without penalizing for not achieving the high SPH, MAKE PEOPLE WANT TO STAY AT YOUR STORE.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Terrible experience

    Anonymous Employee (Current Employee)

    Prosemployee discount was a nice perk

    Consunrealistic sales goals and way too many sales associates working at one time

    Advice to Senior Managementget a clue

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Dillard's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Dillard's reviews and ratings — including employee satisfaction and approval rating for Dillard's CEO Bill Dillard II. All 940 reviews posted anonymously by Dillard's employees.