Dillard's Reviews

Updated March 28, 2015
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Employee Reviews

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  1. They are very belittling people. They do not have any concern what so ever about there employees, just themselves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jewelry Associate in Norfolk, VA
    Former Employee - Jewelry Associate in Norfolk, VA

    I worked at Dillard's

    Pros

    Great pay and great hours

    Cons

    They make you feel low about yourself

    Advice to ManagementAdvice

    Treat employees better

    Doesn't Recommend
    Negative Outlook

    Dillard's Response

    Mar 19, 2015Director

    Thank you for providing your review. The ongoing feedback we receive from our Glassdoor page helps us to refine our strategies. While you feel there are people that are "belittling" we agree this ... More

  2. Good company to start career and learn business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER in Richmond, VA
    Current Employee - AREA SALES MANAGER in Richmond, VA

    I have been working at Dillard's

    Pros

    Good pay, employee discount, holiday hours are not crazy, rapid advancement opportunity.

    Cons

    Sales per hour system, technology is arcaic, absolutely NO communication between upper and middle management. This is a totally thankless job. Any compliments your are given are back handed.

    Advice to ManagementAdvice

    GET RID OF BILL DILLARD II AND LET BILL III TAKE OVER BEFORE IT'S TO LATE.

    Doesn't Recommend
    Positive Outlook
  3. Worst company I've ever worked for. SAVE YOURSELF!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    Pay and benefits; nothing else positive to say. I wouldn't suggest trying to making this into a career. I'd rather be a store clerk for a grocery store.

    Cons

    They care little to none about their employees. Over worked and unappreciated. At least three credit apps the first two weeks in a month to get one weekend off the next month, in which you can't chose the day you've earned. They're very unethical. Good luck being promoted unless you're young and "sexy". (Pervs!) Worked for this hell hole over 2 years. What a waste!

    Advice to ManagementAdvice

    Time to clean house! No Advice to management because they're the ones needing go be replaced!

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  5. Use Dillard's as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's part-time (less than a year)

    Pros

    Always getting good hours, people I work with are nice, awesome 25% discount on everything Dillard's carries.

    Cons

    Communication suffers badly within this company, and at the same time words travel fast. Its like playing that game called Telephone, the message always gets distorted.

    Advice to ManagementAdvice

    Work together as a team managers, if you want all of us associates to work together within our departments, it has to start with you!

    Recommends
    Neutral Outlook
  6. Great temp job that allows you learn and gain some more experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    Decent pay for what you do.

    Cons

    No work-life balance, not enough pay, inconsistent scheduling.

    Advice to ManagementAdvice

    I had a great Area Sales manager but some managers weren't so awesome, it was a mixed work environment. I was lucky and had an overall good experience.

    Recommends
    Negative Outlook
    No opinion of CEO
  7. Very demanding company but opportunity to learn a lot. Great store management teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Brandon, FL
    Former Employee - AREA SALES MANAGER in Brandon, FL

    I worked at Dillard's full-time (more than 5 years)

    Pros

    Better pay than smaller stores. Support from colleagues. Family company. Good benefits

    Cons

    Expected to be extremely flexible. If you want promotion you need to be willing to transfer. High expectations and can be very long hours

    Advice to ManagementAdvice

    Make it easier to move into upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Ok company if you are fine with retail hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Waco, TX
    Former Employee - Sales Associate in Waco, TX

    I worked at Dillard's

    Pros

    Great discount
    Co workers make it worth it some days

    Cons

    Long hours
    No communication between departments
    Penalize you if you do not makes sales goals.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Great company to work for. If you are mobile you can quickly grow with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Norfolk, VA
    Former Employee - AREA SALES MANAGER in Norfolk, VA

    I worked at Dillard's

    Pros

    good management, competitive pay With opportunities to get raise every year and every time you get promoted

    Cons

    if you are new to the company often you don't get all the training you need up front

    Advice to ManagementAdvice

    systematic training

    Recommends
    Positive Outlook
    Approves of CEO

    Dillard's Response

    Mar 9, 2015Director

    Dillard's is always adapting/improving it's training program. Dillard's prefers to promote from within, and without proper training we can't be successful with our associates.

  10. Challanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fashion Consultant in Pueblo, CO
    Former Employee - Fashion Consultant in Pueblo, CO

    I worked at Dillard's full-time (more than 5 years)

    Pros

    This store is in a small town, and jobs are not easy to find, to land a position with Dillards was a miracle. The thing that stays with me is the thorough training in customer service, and all aspects of retail. Including markdowns,cash handling and a 40% discount with the opening of a Dillards credit card.

    Cons

    All associates compete for every customer,and sales are essential to keeping your job. The goals that are set
    for you must be met. Often strained relationships become verbal debates. Chances for advancement are limited
    or non existent . Your position is terminated if your goals not met over a period of two months.

    Advice to ManagementAdvice

    Dillard's could be kinder to its employees, as they are the ones taking care of the customers, but in reality that isn't
    going to happen.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Requires a lot of selling skills. You are asked to do a lot of other tasks but the sales is all that matters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time (more than 10 years)

    Pros

    The pay rate is nice if you can keep it. Employee discount is nice.

    Cons

    Full time do all the work.
    Pay rate decreased by 10% if you don't make goals given

    Advice to ManagementAdvice

    say your please and thank you more often to sales associates.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Dillard's Response

    Mar 9, 2015Director

    Thank you for your 10 years of service at Dillard's!

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