Dillard's Reviews

Updated August 31, 2015
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1,721 Employee Reviews

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  1. Helpful (1)

    Laid Off For Low Sales.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Sales Associate in Austin, TX
    Former Employee - Former Sales Associate in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great environment to work in. ASM'S are very friendly and always help you out. You start at 13.00 an hour and it's on you to keep your pay rate. Working schedules are very flexible and you get two weeks vacation after 2 years with the company.

    Cons

    Too many salespeople on the floor compared to the amount of customers present at the store during the drop of sales months. Keeping your job depends entirely on meeting your daily sales quota. You can work as hard as you want but if you don't make your sales, you're kicked out.

    Advice to Management

    Write down rotation schedules for each floor to make it fair to everybody.


  2. Helpful (1)

    Estee Lauder Business Manager

    Former Employee - Anonymous Employee in Grass Valley, CA
    Former Employee - Anonymous Employee in Grass Valley, CA

    I worked at Dillard's full-time

    Pros

    A fun, busy environment with great co-workers!

    Cons

    Being on a salary meant being available for very long work days/weeks.


  3. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in El Paso, TX
    Former Employee - Sales Associate in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dillard's part-time (Less than a year)

    Pros

    Good base income. And hour lunch. Good benefits. You get a raise every six months if you are doing good with sales.

    Cons

    Their main goal is your quota. If you don't make your quote you will get fired. They also expect you to do all the mark downs and inventory on your own.


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  5. Helpful (1)

    A quick stop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Olathe, KS
    Former Employee - Warehouse Associate in Olathe, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you're a fast learner, pay is Good right away.

    Cons

    Management is hard to deal with, benefits are not exactly the best


  6. Helpful (1)

    Cosmetics Business Manager

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetic Counter Manager in Arlington, TX
    Former Employee - Cosmetic Counter Manager in Arlington, TX

    I worked at Dillard's (Less than a year)

    Pros

    Can not think of a single one.

    Cons

    Horrible management, Five-Star Selling, Poor Pay

    Advice to Management

    Become more organized!


  7. Helpful (2)

    Temporary job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dillard's full-time (More than a year)

    Pros

    Pay is good for a retail job.

    Cons

    Sales goals are impossible to maintain. If you don't do what they want management starts treating you like you're worthless. No matter how hard you work, it will never be good enough if your sales are low.

    Advice to Management

    Appreciate your employees and customers more. It's not always about the numbers.


  8. Helpful (1)

    Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's part-time (Less than a year)

    Pros

    Laid back atmosphere. The staff is fun to worm with and its nice to engage with customers. You get an employee discount. Great pay for a part time job

    Cons

    You have a quota you have to meet in order to keep your pay after your 6 month review. You have to open up atleast one Dillard's rewards credit card up a month.

    Advice to Management

    Get the scheduling right. This probably isn't for all managers but mine messes my schedule up every month and there are certain times I can't work it shows up on my record if I'm late and makes me look bad.


  9. Helpful (1)

    Beauty advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Bowling Green, KY
    Former Employee - Beauty Advisor in Bowling Green, KY
    Doesn't Recommend
    Positive Outlook

    I worked at Dillard's part-time (More than a year)

    Pros

    Great store to work for ! Great pay and easily earn raises

    Cons

    Very competitive for sales, sometimes intimidating environment.


  10. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chesapeake, VA
    Former Employee - Sales Associate in Chesapeake, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dillard's (Less than a year)

    Pros

    Pay is phenominal Will give a lot of hours if you are good at job Hour Break

    Cons

    Very Competitive with SPH Very strict about credit apps

    Advice to Management

    Stop individual "sales per hour" goals


  11. Helpful (1)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Dillard's full-time

    Pros

    Terrific benefits. Great perks when selling promotional items.

    Cons

    My work ethic did not align with their working atmosphere

    Advice to Management

    Too many people in the cosmetic department and not enough traffic to make sales per hour.



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