Dillard's Reviews

Updated June 22, 2015
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Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
18 Ratings

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)

Cons
  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 157 reviews)

  • I can't imagine working there for so long to get pay cut after (in 83 reviews)

More Pros and Cons

32 Employee Reviews

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  1. Helpful (1)

    Good For College Students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at Dillard's part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible Scheduling
    Employee Discount
    Clearance Center
    Open Later Than Most Retail Stores
    Close Earlier Than Most Retail Stores
    Closed On Mondays (excluding major holidays)

    Cons

    Location
    Micromanagement
    Lack Of Structure
    No Human Resources Department
    Does Not Recruit Top Candidates

    Advice to Management

    Develop Better Policies and Business Structures Among All Employees In The Workplace


  2. Helpful (1)

    Better off jobless than this placd

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Clearwater, FL
    Current Employee - Sales Associate in Clearwater, FL

    I have been working at Dillard's part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Starts at $11-12 an hour
    Employee 25% discount
    Extra off days for employees
    Nice co-wokers
    Hour lunch breaks

    Cons

    Awful just awful management they will belittled you talk about you behind your back disrespect you and don't appeticate anything or how hard you work they just care about numbers very inflexible with schdueling always work weekends and they will use u until they don't need you or find a replacement .no a long term place to work or no career path here . No organization with management what so ever. Mangers favorize like no other pretty much don't plan on having a life outside of this place because it will break you

    Advice to Management

    if they want to get anywhere in the next 5 years successfully change the way you treat your employees with respect and apperication and please please get more organized it will only work for so long and just realized that people have a life outside of dillards


  3. worst job of my entire life currently looking for something else

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wesley Chapel, FL
    Current Employee - Anonymous Employee in Wesley Chapel, FL

    I have been working at Dillard's part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    25% discount and if you by clearance then 25% on top of discount price

    Cons

    Horrible catty passive aggressive staff
    Horrible management
    Need to get 4 credit apps a month
    Poor ethics
    Sexist environment
    Discriminatory environment
    Never able to make sales goal and you get called to the office when you don't make credit apps andssales
    Get a 1 dollar pay cut when you don't make credit apps and sales
    They choose a favorite associate to harass on a regular basis to nit pick

    Advice to Management

    Pay associates more money the amount of stress you put on us is not worth the money
    Get a better rewards system
    Lower sales goals in lower traffic stores
    Get new management that is required to go to school or take classes on ethics
    Make it easier to grow in the company


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  5. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Saint Petersburg, FL
    Current Employee - Sales Associate in Saint Petersburg, FL

    I have been working at Dillard's (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co-workers, sales, discounts, hours, breakroom

    Cons

    SPH... the Store is only at 75% sales to date. foot traffic is null, yet the expectations for you to carry management is incredible. Management will stand in front of you pushing you to cold call customers due to lack of business. you will be harassed, receive pay reductions and fired if you can not maintain your sph.. ladies clothes at $220 per hour for 28 hours a week - $6160.00 in sales per person per week. Store does not do this kind of business daily, and you are made to feel responsible, poor full time at $8,800 per week. Note you will never be able to receive unemployment compensation for being terminated because you sign a paper when you are hired that says you are responsible for your SPH. NOT MAKING IT IS GROUNDS FOR TERMINATION. recently hired 4 managers under the age of 25. I guess it because they pay them less for more hours. who else would tolerate the job. but these kids show no respect for the adults who work there

    Advice to Management

    work as a team with associates to help with ideas, instead of just hounding employees and constantly letting them know they are not living up to your SPH. Maybe more advertising to help grow the business.


  6. Very demanding company but opportunity to learn a lot. Great store management teams.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Brandon, FL
    Former Employee - AREA SALES MANAGER in Brandon, FL

    I worked at Dillard's full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Better pay than smaller stores. Support from colleagues. Family company. Good benefits

    Cons

    Expected to be extremely flexible. If you want promotion you need to be willing to transfer. High expectations and can be very long hours

    Advice to Management

    Make it easier to move into upper management.


  7. One of the worst companies to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Dillard's full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary is not bad, benefits are standard, they are accommodating in terms of hours, vacation, other times off.

    Cons

    Extremely intricate corporate ladder, you have 100 bosses at all times, every 6 months you get unbelievable performance review (standards for which change every time to not allow a raise), based on which you will most likely get a pay CUT at least once in your employment.
    Sales goals constantly increase and present an unrealistic number.

    Advice to Management

    There is really no advise to be given, since it always rolls downhill. The only adjustment that is necessary is to change top executive management, that is obviously delusional. They are an older generation, that have not seen the real world.
    Implementation process has to be improved, versus simply pushed down on lower levels of management and employees.


  8. Once great environment, turn bad with new managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Clearwater, FL
    Former Employee - Sales Associate in Clearwater, FL

    I worked at Dillard's full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good employee discount, flexible hours, close to home

    Cons

    Terrible management, fierce fighting for sales between employes

    Advice to Management

    Avoid brown nosing,


  9. Disappointed for such a store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brandon, FL
    Former Employee - Sales Associate in Brandon, FL

    I worked at Dillard's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay well for retail and it goes up based on performance but that's pretty much all I can thing of.... On if you work over 6 hours you get an hour lunch.

    Cons

    No Training!!! The first day was just paper work and things then the next day I was in a stock room for half the day and then the other half I was on the floor. The next day I was thrown on the floor with zero training. I had to ring up costumes, tell them about the product, answer questions, and get credit apps. I had no idea what I was doing because I wasn't trained. So I was just playing it by ear. Some associates were really nice and some were rude, like you were beneath them or something. You can't use your discount until after you've been there for a month and when you do use it it has to be on a dillards credit card! Really?!? scam. They will let you go if you don't meet goals. But if you are not standing at the register you won't get sales. You could be the best sales person in the store but if you don't ring people up it doesn't matter.

    Advice to Management

    You push sales soooo much but... I could help a customer and they could go to a different register and get rung up. So someone else gets credit for my sales. So the people who get sales are the ones that hang by the registers. You should have a system that you can ask the guest who helped them and put in their number so they get credit. It's really an unfair system.


  10. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Port Richey, FL
    Current Employee - Sales Associate in Port Richey, FL

    I have been working at Dillard's part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work hours. Store isn't open late.

    Cons

    Hard to make your daily sales quota


  11. Helpful (2)

    Poorly managed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL

    I worked at Dillard's full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Really, other than the fact that it's a job, and that they tend to promote interns to buying office positions quickly, there are no pros to working at Dillard's.

    Cons

    The second generation Dillard's can't agree on the best strategy for the company, and have actually all-but-destroyed the everything their father built. They continue to cut costs by combining back office functions, yet each son gets a new company-provided airplane every few years and they created a private label buying office in one division solely because on grandchild wanted to live and work closer to her boyfriend. Wages are generally below market scale, and management-by-humiliation is standard operating procedure.

    Advice to Management

    Stop using the company as a proxy for conducting personal family feuds. Follow your father's example: pick a strategy, stick with it through cyclical lows, and establish a long-term identity for the store. Otherwise, you'll remain Dullard's and will continue to lose any real talent.



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