Dimension Data Reviews

Updated April 18, 2015
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3.4
227 Reviews
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Dimension Data CEO and Director Brett W. Dawson
Brett W. Dawson
125 Ratings

Pros
  • Work life balance is good including festival celebrations (in 16 reviews)

  • They take great care of you and have a great work environment (in 11 reviews)

Cons
  • This makes work/life balance extremely challenging (in 8 reviews)

  • Fast pace sometimes means long hours (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Dimension Data

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Raleigh, NC
    Current Employee - Operations Manager in Raleigh, NC

    I have been working at Dimension Data full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good opportunity for upward mobility, flex hours, ability to work remotely, good compensation packages.

    Cons

    Internal office bureaucracy, juvenile relationships between different lines of business, empire building and ousters among senior management.

    Advice to Management

    Relook Sr. Management, encourage realistic growth targets, discourage animosity between lines of business

  2. Helpful (1)

    Product Management and strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Dimension Data full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great array of products to learn about
    -Multitude of experts willing to share knowledge
    -Solid IaaS offering

    Cons

    -Weak compensation relative to other system integrators and VARs
    -Low work life balance
    -Constant reshuffling and re-organization
    -Lack of aligned central strategy
    -Cross competition between business units and divisions
    -High turnover of core product employees. As an example, one Virtualization engineer left every 6 months
    -Going to Market with multiple products at once just to keep up with competition. This causes buggy and unproven products to be released and in many cases, company does not have localized service delivery capability and quality assurance capability for certain products being advertised
    -High probability of major restructuring and re-shuffling in the near future thus reducing stability within certain departments

  3. Overall the company culture was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Raleigh, NC
    Current Employee - Senior Consultant in Raleigh, NC

    I have been working at Dimension Data full-time (more than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    There were excellent technical people in the company.

    Cons

    There was a failure to properly sell the right solutions and a problem of keeping resources busy on projects.

    Advice to Management

    "Don't put all your eggs in few baskets." Expand your territory without acquiring so many other companies or your culture because more diffuse.

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  5. Helpful (1)

    Do not accept work as contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Field Service Engineer in Palmetto, FL
    Former Contractor - Field Service Engineer in Palmetto, FL

    I worked at Dimension Data as a contractor (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Big company with lots of benefits and lots of diversity in the work. If the company was better at serving its customers then it self it would be an amazing company.

    Cons

    I was 6 months temp to perm 18 months later I was still getting run around on why i had not been made perm. I started looking for other work and they no dont leave us. I believed that they care and that was my fault . Dimension Data only cares about the money. So after they keeping blowing me off as all i really wanted was health insurance and some reassurance that they were not going to term my contact at will. I was promptly let go after my boss got randomly reassigned and they hired someone who did not know up from down. I feel sorry for the people at Feld Entertainment who have to deal with substandard service do to didata's internal politics .

    Advice to Management

    The US CEO needs to open his eyes to how his MSP is running and get rid of the people who are causing the issues not the ones who the customer gives outstanding reviews to.

  6. Helpful (5)

    Don't join this company if you are in the US. You will regret it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer in Ashburn, VA
    Former Employee - Senior Systems Engineer in Ashburn, VA

    I worked at Dimension Data full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The excellent Dimension Data companies are a great place to work, with some exceptions (see Cons).

    Cons

    The US divisions of the otherwise excellent Dimension Data companies are inexplicably unwilling to accept that they are owned by Dimension Data, which is a fatal flaw that will ultimately harm Dimension Data.

    If you join this company and accidentally let anyone know that you believe that the Dimension Data acquisition (which happened more than three years ago) your job will be in jeopardy: you will likely be ostracized and eventually fired without warning.

    Don't accept a job for Dimension Data in the US. You will regret it.

    Advice to Management

    You are owned by Dimension Data. Accept it or you will fail.

  7. Helpful (2)

    Inept Management (In Some Departments)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insight Operator in Framingham, MA
    Former Employee - Insight Operator in Framingham, MA

    I worked at Dimension Data full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Depends on what department your in, the stronger the management the greater the opportunities. Unfortunately in departments that titles are given out like someone sharing their skittles, it minimizes the benefits provided by the fittest.

    Cons

    Short sighted management in some cases, have experienced managers verbally bad mouthing other managers with subordinates to heighten their relationship with subordinates (weak strategy) and not an affective management style. Someone please awaken these types that if they had any Insight it would provide more Uptime to the systems that work. Steer clear of organizations who's management's major goal and is often heard "CYA" ???

    Advice to Management

    The good managers are obviously well on course and they know who they are, but as to the ones that need advise, take some management classes, you can get better too with some training, it can be learned.

  8. Helpful (2)

    My overall experience was about average. They are like most large companies that are highly unorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in New York, NY
    Current Employee - Business Development Manager in New York, NY

    I have been working at Dimension Data full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best reason to work there is the diversity of opportunities. There are several roles that yo can apply for being that they are a large multi-national firm.

    Cons

    Like most companies in IT they have no focus on diversity in the workforce and management is mediocre at best.

    Advice to Management

    Do a better job of focusing on process, people, and tools to get the job done.

  9. I had a good experience working here.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dimension Data full-time (more than a year)

    Pros

    Great office culture, good benefits and very competitive pay. The hours are also flexible and there is a good opportunity to succeed.

    Cons

    Very little training to start. Had to feel my way through the learning of the job. Felt somewhat restricted by the role I was in, not a lot of room for personal growth.

  10. Awesome company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dimension Data full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been here for little over a year and this is an awesome place to work! The California office is outgoing, fun!, and brings life to the work force on a daily basis. They atmosphere makes you work hard everyday! The people, no matter what department you are in, are all friendly and super smart. There is so much potential and growth at this company.

    Cons

    Some delays in getting stuff done in other departments, but nothing a little nudge won't hurt

    Advice to Management

    Keep up the good job, catered lunches more! :)

  11. Helpful (1)

    Could be so much more

    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dimension Data full-time (more than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    There's some good honest people with integrity

    Cons

    Elitist upper management with no accountability. A typical company rather than Atypical

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