DiningIn Reviews

Updated August 28, 2014
Updated August 28, 2014
16 Reviews
2.8
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Hackel
3 Ratings

Employee Reviews

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  1.  

    Restaurant Acquisition Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DiningIn

    Pros

    Plenty of freedom throughout the day. You create your own success. If you're driven you'll do well.

    Cons

    Language barriers between clients and sales people. Minimal negotiating power.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A job that fits around my schedule in college years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver  in  Boston, MA
    Former Employee - Driver in Boston, MA

    I worked at DiningIn part-time for more than 5 years

    Pros

    -Extremely flexible schedule. Can literally take days off with no advance notice and/or possibly no show without any consequences. They always lack drivers because of the high turnover rate so you never feel threatened or have your job jeopardized. Unless you do something REALLY over the top.
    -Good money during the busy seasons. As long as you know what you are doing and the dispatchers have faith in you.
    -Low level of commitment.
    -Very laid-back since you are out on the road with noone watching over your shoulder.
    -Stepping into fine-dining restaurants to pick up orders and deliver to high-end clients (Big four accounting firms, law firms, corporate companies, etc.) There are some prestige associated with this job depending on how you look at it. Since its NOT cheap to order through DiningIn. Not all customers can afford $5.99-9.99 delivery charge+tip+SIGNIFICANT food markups.

    Cons

    -No reimbursement of any kind whatsoever. Back in my days all drivers are considered 'independent contractors' and are paid via 1099-MISC.
    -No benefits, paid vacations or medical insurance even for guys that works 7 days a week because of our classification.
    -Incompetent management team. Its so obvious nobody up in the office (front line or back office) gives a damn about anything. Perhaps the paid was too low to extract any passion or dedication from the staff.
    -Don't even think about personal growth at this company. There is none. Upside is you do get to see different people everyday out there. If you have a future mindset of entering the food industry, it doesn't hurt to swing by different restaurants daily to get an idea of what's going on in there.

    I believed towards the end of my era, there was an overhaul to switch over from 1099 to W-2. Rumors suggested the state court were investigating on us for tax evasion.

    Advice to ManagementAdvice

    Know your drivers. They appeared to be at the bottom of the hierarchy scale. But admit it or not they are your most valuable assets in the company. There are whom your clients sees face to face. CEO Mr. Hackel recognizes me since I have been at this company long enough. Even after I have left the company for several years and stills recalls who I am when we bump into each other at the red light.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Watch out for the CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brighton, MA
    Former Employee - Anonymous Employee in Brighton, MA

    I worked at DiningIn full-time for more than a year

    Pros

    We had a lot of free food and some of the people were great to work with.

    Cons

    One of the people that WAS NOT great to work with was the CEO Michael Hackel. He has a bit of a Jekyll & Hyde thing going on. After firing my boss and promoting me to her position, he decided I made too much money and promptly fired me in favor of a kid right out of college that he didn't have to pay as much. This was a regular occurrence at the company and the turnover was constant. Everyone feared for their job and it created a very non-conducive workplace.

    Advice to ManagementAdvice

    I'd say take some leadership classes but the CEO attended a Harvard Business School certificate program that obviously taught him nothing. He rules with emotion and an iron fist that could only come from a false sense of power brought on by founding a company with money that his rich relatives lent him.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good for Right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Contractor
    Current Employee - Independent Contractor

    I have been working at DiningIn part-time for less than a year

    Pros

    It is fair work. You get out of it what you put in

    Cons

    Some of the restaurants are don't have top notch communications with drivers on orders.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Let the word out on the drivers pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Minneapolis, MN
    Current Employee - Driver in Minneapolis, MN

    I have been working at DiningIn part-time for less than a year

    Pros

    The drivers have a lot of flexibility in scheduling.
    Food is on time (evenings are a bit hectic).
    The entire staff is polite, respectful, and respond accordingly.

    Cons

    Only the Drivers get paid in tips and commission off each delivery (which is not much), there is no salary wage, and most make under minimum, if you calculate the tips and commission (please be polite to your drivers).

    Advice to ManagementAdvice

    Give your Drivers the respect they deserve, they are what makes your company run, if you keep treating them badly, don't expect this company to go far.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Very Disrespectful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver  in  Philadelphia, PA
    Former Employee - Driver in Philadelphia, PA

    I worked at DiningIn full-time for less than a year

    Pros

    Good ideal, it makes sense that in some circumstances you have meals delivered to your home, like mini-catering

    Cons

    Dispatch staff thinks it's all fun and games, I raised my insurance, brought a smart phone...and thought this would be a nice lil job in my retirement...dispatch tried to have me drive 5 miles to bring them one burrito for a $3 tip...

    Advice to ManagementAdvice

    You need to manage and have respect for your delivery people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    An okay job, not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DiningIn

    Pros

    Office managers are very accommodating and kind.

    Cons

    Long hours, low pay, corporate is clueless, little to no training, employee morale VERY low.

    Advice to ManagementAdvice

    Instead of just throwing something at the wall and seeing what sticks, try to at least think about ways to better your company.

    Doesn't Recommend
    Negative Outlook
  9.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Dallas, TX
    Current Employee - Account Manager in Dallas, TX

    I have been working at DiningIn full-time for more than a year

    Pros

    Very young and vibrant environment with continuous growth, promotions, and expansion.

    Cons

    Server and IT issues. Ambiguous compensation plan.

    Advice to ManagementAdvice

    Invest in the server and website

    Recommends
    Positive Outlook
  10. 3 people found this helpful  

    CEO is sub-standard and lacks ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at DiningIn full-time for more than a year

    Pros

    Little supervision when CEO travels
    Free food most weeks

    Cons

    Micro-managing CEO
    Back-stabbing management
    Terrible salaries
    Health care plan and benefits are awful

    Advice to ManagementAdvice

    Sell the company for a few million and start taking the meds

    Doesn't Recommend
    Negative Outlook
  11.  

    DiningIn Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance/Customer Experience  in  Chicago, IL
    Current Employee - Quality Assurance/Customer Experience in Chicago, IL

    I have been working at DiningIn part-time for less than a year

    Pros

    Flexible schedules, laid back office staff

    Cons

    Some times can be very hectic with limited resources.

    Neutral Outlook

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