Direct Capital

  www.directcapital.com
  www.directcapital.com
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Direct Capital Reviews

Updated August 28, 2014
Updated August 28, 2014
21 Reviews
3.7
21 Reviews
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James Broom
6 Ratings

Employee Reviews

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  1.  

    One of the best employers in the area. Employees do come first, unless it's money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Direct Capital full-time for more than 8 years

    Pros

    This company is energetic like a startup but profitable. Growth is continuous. To succeed here, you must work hard and like to be challenged. Those on here that leave bad reviews, note that they complain about work hours and that they can't browse the web for sports scores. This isn't home, this isn't daycare, this isn't an internet kiosk, it is a business who's goal is to employ the best talent and lead the industry. If you didn't make it here, then you have failed, not the business.

    The CEO and Chairman are good people, and care very much for their employees. I have seen them help many that have turned and taken advantage of them, but they still give.

    A very charitable organization.

    Cons

    Some teams need formal training, like Sales, Customer Service, and Operations.
    Benefits could be cheaper, but hey, we are all faced with Obama care. The company pays allot as well!
    Tuition reimbursement is a must!

    Advice to ManagementAdvice

    Be point blank! We are driven to be honest with customers and partners, be honest with us.
    When the company makes more money and breaks volume and profit records, share with the employees, instead of introducing new comp plans every time someone starts to get paid well.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not the worst company to work for, but far from great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Capital full-time for more than a year

    Pros

    The energy of the office is great. High energy and a lot of movement - everything move fasts there which is exciting. The employees are also very friendly and pretty outgoing. Face value, the culture is good. Also the CEO and executive team for the most part are very personable and approachable - pretty much everyone has a nickname.

    Cons

    Revolving door - people are in and out of there all the time due to being fired and resigning. For a company that is about 200 employees total, they do about 100+ terminations a year - and that is not an exaggeration.
    The benefits also are not very good and they are expensive.
    The comment on here about drug use is true as well - a lot of young and immature people work there which means a lot of drama and gossip.

    Advice to ManagementAdvice

    Take control of the gossip and drug use - sometimes it feels more like a college dorm than a workplace.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Good company.. Poorly organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Capital

    Pros

    Home grown success story... Growing fast.. Good culture but not without its cons

    Cons

    No training, scatterbrained senior management, no processes, nepotism runs rampant

    Advice to ManagementAdvice

    Develop a focused direction, implement employee training programs, develop processes and procedures and for god sake stop the fratinization

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    No clear Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources
    Former Employee - Human Resources

    I worked at Direct Capital full-time for less than a year

    Pros

    Some great people work for the company.

    Cons

    No leadership, No defined goals for bonus plan, benefits are expensive and not robust, no tuition reimbursement,

    Advice to ManagementAdvice

    Invest in employees and not yourself

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great company, great 'products', great compensation - poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager  in  Portsmouth, NH
    Current Employee - Finance Manager in Portsmouth, NH

    I have been working at Direct Capital full-time for more than a year

    Pros

    Energetic environment
    Team focused mentality
    Great earning potential - Daily 'Spiffs' / Salary + commissions, residual income, multiple streams of income
    Amazing marketing strategies and techniques
    Endless leadflow, rapid approvals, motivating environment

    Cons

    The training program for a Finance Manager is.. wait, what training?
    One of the trainers has never closed a deal and barely knows how to use the CRM systems?
    Minimal structure to the training program - 8 months to sink or swim
    Unless you're experienced in Finance be prepared to be overwhelmed with information and minimal instruction / coaching
    For a company funding over 10k companies and $330MM/yr there needs to be a more robust training program. The turnover rate is exceptionally high for a reason. Your seat has a pricetag and if you don't make the company enough money (whether it's your fault or not) your seat is vacated for the next round of trainees.

    Advice to ManagementAdvice

    Keep it simple: PROVIDE CONSISTENT, POSITIVE, HELPFUL Training and Coaching for new recruits from experienced Sales Trainers.
    It's one thing to know how to close a deal. It's quite another to know the intricacies of productive training techniques, systems, and coaching.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Never a dull moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Manager  in  Portsmouth, NH
    Current Employee - Senior Finance Manager in Portsmouth, NH

    I have been working at Direct Capital full-time for more than 8 years

    Pros

    Supportive Management
    Rapidly growing company
    Good income potential
    Innovative sales & marketing strategies

    Cons

    401(k) needs to be improved

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Direct Capital is for the career minded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Related  in  Portsmouth, NH
    Current Employee - IT Related in Portsmouth, NH

    I have been working at Direct Capital full-time for more than 8 years

    Pros

    You are given the power to fail or to succeed, and given every oppertunity to excel.
    Core values are not just words but a way of life.
    Focus on customer service
    Involved in the community through charities and team support.
    Cutting edge technologies

    Cons

    Nothing comes to mind here.

    Advice to ManagementAdvice

    Continue forging ahead into areas not yet explored and don't look back. It is one of many things that seperates us from other businesses that think they are our competition.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Fun place with lots of great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRM Manager  in  Portsmouth, NH
    Current Employee - CRM Manager in Portsmouth, NH

    I have been working at Direct Capital full-time for more than a year

    Pros

    Atmosphere is fast-paced and fun. Performance is recognized and rewarded. Everyday offers a new learning opportunity.

    Cons

    Education reimbursement not yet available

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Direct Capital is a great place for achievers to be rewarded for results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Online Marketing Manager  in  Portsmouth, NH
    Current Employee - Senior Online Marketing Manager in Portsmouth, NH

    I have been working at Direct Capital full-time for more than a year

    Pros

    Been with Direct Capital for 2 years now. It is a company with an achievement culture and start up mentality. For those of us driven to challenge ourselves each day and work with purpose it can be very rewarding.

    Employees are encouraged to take ownership of their area of expertise and drive the company in the direction of progress and growth. The fact we are growing when others are shrinking is a testament to what can be done when a team works together.

    The overall team is full of problem solvers and professionals. Management communicates well and does everything they can to get you the resources you need to be successful.

    I recommend Direct Capital to all the over achievers our there looking for a place where performance is rewarded.

    Cons

    Location from my home town

    Recommends
    Positive Outlook
  11.  

    Direct Capital is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Portsmouth, NH
    Current Employee - Marketing in Portsmouth, NH

    I have been working at Direct Capital full-time for more than a year

    Pros

    The co-workers are great. You get to tackle a lot of different projects. The focus on the customer and helping the community at Direct Capital is really excellent.

    Cons

    Getting approval for initiatives can be tough.

    Recommends
    Positive Outlook

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