Direct Energy Reviews

Updated June 30, 2015
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3.0
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Badar Khan
53 Ratings

Pros
  • Work-life balance is generally respected (in 18 reviews)

  • In some groups, the culture provides a comfortable working environment where you can 'be yourself' (in 16 reviews)

Cons
  • Work life balance is a challenge (in 7 reviews)

  • Senior Management and Leadership Team are not looking for the best interests of the company but looking for their next job opportunity (in 7 reviews)

More Pros and Cons

211 Employee Reviews

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  1. Load Forecasting Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Load Forecasting Analyst in Calgary, AB (Canada)
    Former Employee - Load Forecasting Analyst in Calgary, AB (Canada)

    I worked at Direct Energy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team of people, respect for work-life balance, good mix of challenging work and time to just kick back.

    Cons

    Not many opportunities to learn new skills, or even learn more about the energy industry. My growth centered on position-related skills, not much beyond. I have not learned much.

    Advice to Management

    keep up the great work, and focus more on education opportunities


  2. Direct Energy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Tax Analyst in Houston, TX
    Former Employee - Senior Tax Analyst in Houston, TX

    I worked at Direct Energy (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great compensation and benefits. Very good location for the urban young professional. Great corporate culture. Management is understanding, proactive and very relatable.

    Cons

    Very high turnover. Very little centralization with regard to accounting system. Understaffed, lots of overtime, very little structure, no reliable provision model, and did I mention turnover is very high . . .

    Advice to Management

    Beef up your tax department. Direct Energy is a huge company with a mom and pop tax department. Stop being cheap and restructure your tax department.


  3. Client Services Analyst

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Analyst in Houston, TX
    Former Employee - Client Services Analyst in Houston, TX

    I worked at Direct Energy (More than a year)

    Pros

    Loved working their, people were great; learned a lot about the industry

    Cons

    I was lucky to have a great working and learning experience


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  5. risk analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Control Analyst in Houston, TX
    Former Employee - Risk Control Analyst in Houston, TX

    I worked at Direct Energy (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    great colleagues that's friendly, knowledgeable, and helpful.

    Cons

    micromanage across management, low pay across department.


  6. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Pricing Analyst in Houston, TX
    Former Employee - Senior Pricing Analyst in Houston, TX

    I worked at Direct Energy full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and great company. Focused on its people and their career development.

    Cons

    Very aggressive with mergers and acquisitions' activity. Not for the faint of heart!


  7. Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Direct Energy

    Pros

    downtown location great for lunch options

    Cons

    company is constantly "Right" sizing smaller and smaller and smaller. soon it will be a roomful of people each with 496 jobs

    Advice to Management

    none


  8. too many chiefs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Energy full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    decent salary, large company with deep pockets, huge potential if they can get their ducks in order

    Cons

    poor leadership, horrible at executing, can't get the most basic things right, not exactly the most ethical treatment of customers

    Advice to Management

    get serious about righting the ship before its too late, take hard look at how you are operating and trim down the waste, and that may be eliminating lines of business or reducing the number of offerings


  9. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Woodbridge, NJ
    Current Employee - Manager in Woodbridge, NJ

    I have been working at Direct Energy full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent benefits, great mobility and work-life balance.

    Cons

    Multiple cultures because of acquisitions- having a tough time getting the cultures aligned and some of the acquired employees to feel like a part of DE and drink the kool-aid. Needs to pay a bit more.

    Advice to Management

    Come up with better change management and culture building- and get rid of those employees who are detracting.


  10. Good, but it can get better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Analyst in Houston, TX
    Former Employee - Sales Support Analyst in Houston, TX

    I worked at Direct Energy full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It has a very friendly environment and people from management are very approachable, open minded. Freedom exist from employees to suggest best course of action.

    Cons

    Once plan has been determined, it is hard to engage management in the process, and their support is minimum. They are hard to embrace new ideas, and they believe everything they know and do are the best in the market.
    No grow exist, unless you are good and are willing to leave them.


  11. My Direct Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Energy full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Reasonable good people / talented people

    Cons

    Constant Change and reorganizations the company is unclear what it should do. the Executive leadership talk the talk but don't actually make the right moves after acquisitions.

    Advice to Management

    Go take a lesson from General Electric (GE) on how to integrate your acquisitions. Reducing headcount and overhead via people is only one lever maybe review all of your systems and costs of running old out of date systems. Outsourcing to other companies all of your support functions does really save you as much as you think, and causes more problems in the long term.



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