Direct Supply Reviews

Updated July 29, 2015
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3.7
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Recommend to a friend
Approve of CEO
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Bob Hillis
50 Ratings

Pros
  • I finally have work/life balance (in 14 reviews)

  • Flexible, growth based work environment with many opportunities (in 7 reviews)

Cons
  • Work life balance is not there once you start getting promoted (in 3 reviews)

  • Small company growing to mid has some growing pains as a culture as well as throught leadership at times (in 4 reviews)

More Pros and Cons

94 Employee Reviews

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  1. Organized, Friendly, Excellent!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct Supply full-time (More than 3 years)

    Pros

    Live by VALUES! Lots of company pride. Long-term employees. Great training and learning. Classes. Internship program. Tuition reimbursement. Parties (holiday, anniversary, etc.) Gym on site.

    Cons

    Old/homegrown legacy software. Some odd-balls (like any company). Location. Compensation/pay not the most competitive.

    Advice to Management

    Keep your values and organization strong! Keep putting Champion Partners first. A true gem in the working world. More competitive salaries for some job positions.


  2. Very busy but good people overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    unlimited drinks, Full Benefits, Nice people, Lots of outside activities

    Cons

    Work load, Pay, Long interview process, hard to find new position


  3. Helpful (2)

    Misguided

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Operations Coordinator in Milwaukee, WI
    Current Employee - Data Operations Coordinator in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Direct Supply full-time (More than 3 years)

    Pros

    DS does a good job recruiting hiring smart people that are generally pleasant to work with. Customer-facing employees seem to genuinely care about their clients. Lax dress code, dog friendly campus, expects the best of their employees.

    Cons

    Pay is generally as much as 20% below market. The higher ups expect the difference is made up in the culture (lax dress code, dog-friendly campus, etc) or benefits, but in truth DS has long passed the point where these things were unexpected, and has been surpassed by many other companies in culture. Middle and upper management are reluctant to invest in new internal development, leading to low morale on the parts of teams which must use fifteen year old tools.

    Advice to Management

    Pay employees what they're worth, and listen to them when they come up with ideas to make things better.


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  5. Corporate Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Account Manager in Milwaukee, WI
    Former Employee - Regional Account Manager in Milwaukee, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct Supply full-time (More than a year)

    Pros

    The people and company functions were excellent. Opportunity to meet Danica Patrick, concerts, Christmas events and even the opportunity to be reimbursed by the company for business luncheons with co-workers. Oh, and don't forget the stock plan.

    Cons

    The company has lost its family touch in the face of managed healthcare. Instead of making customers happy, the focus is no the dollar. Seems like the focus went from being the best in the industry to being the biggest.

    Advice to Management

    Focus on your people, they are your greatest asset.


  6. Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook

    I have been working at Direct Supply full-time (Less than a year)

    Pros

    Flexible work life balance. 90 minute lunches and workout facility on campus. You can bring your dog to work with you as long as no one on your team is allergic. Very nice group of partners.

    Cons

    Not very structured. If you start a role with DS anywhere other than sales they do not have a structured on-boarding process in place. Your success truly depends on the people around you.


  7. Needs improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Company culture. Genuinely nice group of people to work with.

    Cons

    Excessively long work hours. They need to hire more people to keep up with the ever increasing work load.

    Advice to Management

    Under promise. Over deliver. Hire more people.


  8. A Company with a Heart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Milwaukee, WI
    Current Employee - Sales in Milwaukee, WI
    Recommends
    Positive Outlook

    I have been working at Direct Supply full-time (More than 5 years)

    Pros

    Passionate about Senior Living and invested in owners/partners. Great benefits and flexibility as a full-time working parent.

    Cons

    Still a growing company with growing pains. Perhaps trying to grow to fast. Too many cooks in the kitchen with sales structure.

    Advice to Management

    Need to embrace more outside/field sales roles. Better alignment within sales roles and other divisions of the company.


  9. Employee-owned company in a growth market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Supply full-time (More than 8 years)

    Pros

    Smart, committed, hard-working people, who truly care about the customer, and each other. 30 years' experience and a market leader in the growing Senior Living industry Founder and CEO is a smart entrepreneur and a great person Total compensation is competitive, including salary, benefits, ownership, flexibility, perks Recent focus on innovation, and incubation of new business ideas before launching

    Cons

    Executives are out-of-touch with their people and what it takes to retain them. Simply being "the Great DIrect Supply Company" doesn't do it anymore. Promotions are not as fair as management would like to think Senior leadership is nearly all white males. Culture used to be unique, but now has changed, or has just become more similar to other companies.


  10. Good place to work with some issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Direct Supply full-time (Less than a year)

    Pros

    There's a lot of smart people here, they work hard and play hard. Team events are really fun.

    Cons

    There isn't clear upward mobility. Lack of management. Pay is inconsistent and some people are grossly underpaid.

    Advice to Management

    Invest in your employees, pay people more consistently, there shouldn't be 30% pay gaps in the same job with similar experience.


  11. Helpful (1)

    Corporate Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct Supply full-time (Less than a year)

    Pros

    The culture is phenomenal and the people are wonderful. Fitness Center, Each building with full kitchen and refrigerators stocked with beverages. Well respected CEO by everyone in the industry. Great intern program. Young, intelligent workforce.

    Cons

    Growing pains with the desire to be a billion dollar company. A few wrong people in management positions, but overall good management. Employees that make product/pricing decisions are out of touch with the needs of the customers and the competitor's offering. Poor training, but improving.

    Advice to Management

    less time on conference calls and meetings and more time meeting with the customers to learn exactly what their needs are and what you need to do to win the business.



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