DirectBuy Reviews
Updated May 3, 2012 – Reviews are posted anonymously by employees.
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www.directbuy.com
Company Rating Based on 25 ratings Employees are “Dissatisfied” |
CEO Rating
Based on 10 ratings
President |
DirectBuy has 441 connections on Glassdoor
| 1–10 of 25 DirectBuy Reviews | Sort by |
Pros
With the training at DirectBuy, you learn many valuable skills to interact and conduct business with varied types of people and professions. As a young person, I was immediately able to hone professional sales skills with elder doctors, attorneys, business leaders and many other experienced people.
The earning rewards are good and you are truly helping people at the same time.
Great schedule for some people.
Cons
Nights and weekends are the most valuable times to be there, so a "family life" is non existent.
Like many sales positions- the economy is making earnings volatile- this is not for the "hourly pay me" mentality worker.
Pros
Wonderful concept. Rewarding to help families.
Cons
conflicting opinions and interpretations of the corporate marketing system. Franchise...yuck
Advice to Senior Management
Value your employees.
Pros
Love helping people save money
Cons
Franchise structure is a mess
Advice to Senior Management
NO Franchise....lack of consistency in service....at the whim of individual owners
Pros
Nice people, positive atmosphere, great management, insightful meetings and encouragement to participate and open up. Great opportunity to learn about yourself, others, and build some character and work ethic.
Cons
Found it kind of difficult to move up at the time I was trying too. Hours weren't the best and neither was the pay, so it was difficult to live off this part-time income.
Advice to Senior Management
Let your employees who work for you at least two weeks in advance if your going to shut-down the call center and the showroom building altogether. Give them an opportunity to find work and be compensated for their loyal work to you and not be rude and disrespectful and throw us out on street, over some money.
Pros
Fast paced job, never a dull moment, learned a lot, met a lot of great people.
Cons
Met some very not nice people, challenging job trying to please everyone.
Pros
great people to work with. everyone in the call center are nice.
Cons
the management is terrible, scripts are changed daily and expectations are raised. u are supposed to memorize your script but you cant because it's always changing. people they want to get rid of they either embarrass into making them quit or find a reason to get rid of them. easy money but dont stand up for yourself. if you want to be a sheep you'll be good here.
Advice to Senior Management
support!
Pros
If you do well then the pay is really good for a part time phone job. The work is pretty easy and the bonuses make it worth it.
Cons
The downside for me was that it can be kind of hard in this economy to convince people to come listen to a 90 minute sales presentation.
Pros
Pay was good it is not a hard job, the stores franchised so it is like working for a family operation.
Cons
Ok job if you like to work nights and weekends. Their is no flexability in the hours worked, in other words the sales people who work a certain catagory need to be their at all times.
Advice to Senior Management
Need to work on freight charges, prices for merchandise is good, but your shipping cost are to high and not competative in todays market.
Pros
Depending on the management, DirectBuy has the potential to be a positive work environment. Hours are fairly typical for retail, though we received more holidays off than most retail establishments.
Cons
The store I worked in was privately owned (as opposed to corporate) and poorly managed. The customer service was terrible which made it difficult for all employees as we were frequently dealing with angry customers. Policy and ethics at this location were questionable.
Advice to Senior Management
Demand respect and better performance from employees and reward those who work the hardest, or at least those who are trying. Keep politics and personal viewpoints out of the work place. Also, set a good example by having respect for your employees.
Pros
There was nothing good about working there other than their sales training. You spend 3 hours a day practicing how to take advantage of people.
Cons
Extreme pressure to get your own leads right out of the phone book. Forced to sell the very expensive membership to people who don't need it.
Advice to Senior Management
Perhaps lower the price of your membership, and stop selling it like it's a time share! And treat your employees with respect.
