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Discover Card
3.3 of 5 98 reviews
discovercard.com Salt Lake City, UT 1000 to 5000 Employees

Discover Card Reviews

Updated Jun 5, 2013

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3.3 98 reviews

                             

80% Approve of the CEO

Discover Card Chairman & CEO David W. Nelms

David W. Nelms

(54 ratings)

61% of employees recommend this company to a friend
98 Employee Reviews
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  • Work/Life Balance
         
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  • Approves of CEO

 

Account Representative

Account Representative (Former Employee)
Salt Lake City, UT

I worked at Discover Card part-time for more than 7 years

ProsLots of vacation, flexible hours, friendly coworkers.

ConsLow pay, dealing with card holders, on phones all day.

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend

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bad pay not a place for young educated people.

Customer Service Representative (Current Employee)
Newark, DE

I have been working at Discover Card full-time for more than a year

Prospto was dencet, nothing really great from that point

Consif you have a dgree this is not the place for you they dont respect it. you get the same pay as someone starting out with a highschool diploma. if your yound you wont move up fast they. ant you to stay for 12 years and then give you a "promotion" to a coach or team leader. its a joke

Advice to Senior Managementuse the talented people that decide to walk through your door. the ones with the actual dgree and place them to help your company grow.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Continuously growing in a competitive payment industry, despite being in 4th place as a payment type are doing some inno

Anonymous Employee (Former Employee)

I worked at Discover Card full-time

ProsA good company to work for to gain experience in the card industry offering ok pay depending on your business unit and manager

ConsLots of type A personalities with a desperate need to be heard and perceive as being intelligent

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I have had a great time working here, plenty of opportunity for growth.

Associate Business Analyst (Current Employee)
Salt Lake City, UT

I have been working at Discover Card full-time for more than 3 years

ProsOpportunity to grow and promote.

ConsLarge company, can get lost in the shuffle.

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Inbound Customer Service

Anonymous Employee (Former Employee)

I worked at Discover Card full-time

ProsGood job to have, lots of promotion opportunities, good management, very successful training program, fun atmosphere, nice benefits, treat employee's well.

ConsCall center job, inbound can be over whelming, too many calls, not enough reps, a lot of high school behavior,

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Good Expierence

Anonymous Employee (Current Employee)

I have been working at Discover Card part-time for more than a year

Prosgood work environment to work

Consnone so far till today

Yes, I would recommend this company to a friend

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Great place to work

Project Manager (Former Employee)
Riverwoods, IL

I worked at Discover Card full-time for more than 7 years

ProsWork/life balance
Innovative thinkers
Ability to work on different teams
Facility
Benefits are great

ConsPolitics
Salaries can be tough if you we're not hired in a certain end of your pay grade, hard to,get past that, so negotiate salary knowing there is a large range

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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a steady, conservative company

Project Manager (Current Employee)
Riverwoods, IL

I have been working at Discover Card full-time for more than a year

ProsCompany is good to employees. Work/life balance is good.

ConsSome managers are incompetent, very subjective and not willing to own up to their mistakes. Company is very conservative and not willing to try new things.

Advice to Senior ManagementBe more objective and open to diversity.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Project Manager

Project Manager (Current Employee)

I have been working at Discover Card as a contractor for less than a year

ProsThe work was not hard at all, that's because no one really know what to do on the run away project

ConsThey have people that are not really PM's running the project, no idea what is going on.

Advice to Senior ManagementGet so real PM on the project before you run out of money

No, I would not recommend this company to a friend

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Great Company

Senior Associate (Former Employee)
Riverwoods, IL

I worked at Discover Card full-time for more than 3 years

ProsA lot of upward movement possible

ConsLong hours need more flex time

Advice to Senior ManagementOffer more PTO time. Employees should have more flex time available

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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