Discover Reviews

Updated June 29, 2015
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3.7
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Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
149 Ratings

Pros
  • work life balance in control for half the year (in 77 reviews)

  • Discover Card itself is a great company with great benefits (in 62 reviews)

Cons
  • Work-life balance is nowhere to be seen (in 15 reviews)

  • Stressful work enviornment (Call Center) (in 23 reviews)

More Pros and Cons

248 Employee Reviews

Sort: Popular Rating Date
  1. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Riverwoods, IL
    Current Employee - Senior Associate in Riverwoods, IL

    I have been working at Discover full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours and health benefit
    Manager always being so supportive
    Very caring culture
    Gym- lots of program to keep you healthy and energetic

    Cons

    Training not so good for new hires, lack a systematic training especially for fresh graduates.
    Need to be more innovated


  2. Culture rich

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Riverwoods, IL
    Former Employee - Senior Financial Analyst in Riverwoods, IL

    I worked at Discover full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic atmosphere and corporate culture
    Competent leadership
    Numerous opportunities

    Cons

    Pays a bit under market average
    Can be a bit hierarchical

    Advice to Management

    Keep up the good work


  3. Helpful (5)

    Discover's Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Chicago, IL
    Current Employee - Project Manager in Chicago, IL

    I have been working at Discover (More than 10 years)

    Pros

    The organization has some of the best benefits regarding healthcare, 401K, and paid time off. Another pro is that the majority of the leadership understand work/life balance and attempt to be flexible when it comes to that balance.

    Cons

    The headquarters location is in the suburbs of Chicago, so a commuter could spend 60-120 minutes traveling each way to and from work; however, they have recently opened up a remote office in downtown Chicago and business areas are trying to provide more flexibility for working remotely on a consistent basis.


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  5. CBLP Program

    Current Employee - Consumer Banking Leadership Program in Elmhurst, IL
    Current Employee - Consumer Banking Leadership Program in Elmhurst, IL

    I have been working at Discover (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    Culture, Time off (6 weeks!), limited hours, employee demographics skew younger, no travel, in the Chicago area

    Cons

    Commute is extremely long, no travel, company is very risk-averse so most growth is in areas like compliance and risk management

    Advice to Management

    Discover's management is taking steps to help move the company forward (i.e. renting office space downtown, modernizing some wings in the Riverwoods building) but these moves happen slowly


  6. Helpful (1)

    IT Mnager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Management in Chicago, IL
    Current Employee - IT Management in Chicago, IL

    I have been working at Discover full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some super sharp technologist.

    Cons

    Audit & security overload. Zero risk policy. Dark ages - policy on remote work.

    Advice to Management

    Stop decision by committee.


  7. Helpful (1)

    Not honest about the role

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Riverwoods, IL
    Former Employee - Manager in Riverwoods, IL

    I worked at Discover full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Time off and not having stress on the job

    Cons

    You won't do what they say you will do. Top guy in the marketing analytics group said they don't like to hear talk about statistical significance because it doesn't matter compared to the idea of the marketing program. They should probably go back to the 1990s in that case because all the advanced tools in the world don't matter if you don't know how to use them and management doesn't care about what they spend money on.

    Advice to Management

    Middle management should do the honorable thing and fire themselves


  8. Helpful (1)

    Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Highland Park, IL
    Current Employee - Anonymous Employee in Highland Park, IL

    I have been working at Discover full-time (More than 5 years)

    Pros

    Discover has great benefits and great work/life balance. Discover is also very supportive of moving around in the Finance organization, allowing you to learn different areas of the finance organization and support different businesses within Discover

    Cons

    It is a very hierarchical organization which is populated with people who have been at Discover for their entire career, making the organization very resistant to change. Decision making on almost anything takes 10 meetings and a month. Passive aggressive culture


  9. Helpful (1)

    Diector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Riverwoods, IL
    Former Employee - Director in Riverwoods, IL

    I worked at Discover full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Small company structure. Exposure to management and variety of job opportunities. Primarily a good place for recent college graduates and/ or those with five years or less experience.

    Cons

    Limited opportunities for promotion. Inconsistent leadership training and guidance.


  10. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Riverwoods, IL
    Former Employee - Program Manager in Riverwoods, IL

    I worked at Discover full-time (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Work like balance, on-site gym, benefits, personal development & generous PTO

    Cons

    Some managers lack leadership/people skills and are not supportive of internal employee advancements.

    Advice to Management

    Require training of new managers to prepare them to lead a team and manage employees.


  11. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Riverwoods, IL
    Current Employee - Director in Riverwoods, IL

    I have been working at Discover full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Executive management has a great vision. Emphasis is on being respectful and cooperative. There is never a boring day.

    Cons

    A very dynamic environment and industry which can lead to shifting priorities and inefficiencies.



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