Discover Reviews

Updated October 17, 2014
Updated October 17, 2014
511 Reviews
3.7
511 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
255 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 73 reviews)

  • great benefits given to employees beginning day 1 of employment (in 60 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Analytics in Riverwoods, IL
    Current Employee - Manager Analytics in Riverwoods, IL

    I have been working at Discover full-time (more than 5 years)

    Pros

    I think that Discover has a great work/life balance. Not only do you start off with 25 days PTO, but there is also opportunity to work from home.

    Cons

    The salary could be a little more competitive

    Advice to ManagementAdvice

    Improve your HR department so that you can improve retention

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Phoenix, AZ
    Current Employee - Product Manager in Phoenix, AZ

    I have been working at Discover full-time (more than 5 years)

    Pros

    Nice people, great culture, lots of opportunity

    Cons

    Not very efficient, slow decision making

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    FABULOUS company! 5 stars!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Discover

    Pros

    The people are fantastic and really care about you. There is a lot of opportunity for advancement and growth. The company treats their employees very well.

    Cons

    There really are not many cons about Discover. Just as in any other big company, it is sometimes difficult to take time off.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Great benefits and time off. Flexible hours.

    Cons

    Very hard to move up to management.

  6.  

    Great company, great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in West Valley City, UT
    Current Employee - Project Manager in West Valley City, UT

    I have been working at Discover full-time (more than 5 years)

    Pros

    Benefits are highly competitive, facilities are great, lots of flexibility in careeer movement and opportunities. Really like the culture of longevity and stability in long-term career.

    Cons

    Work life balance can be difficult depending on position. Expectations not always clear for annual reviews. Strategic change is constant so all roles are always evolving making it difficult to get right experience for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Five years at Discover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Salt Lake City, UT
    Former Employee - Account Manager in Salt Lake City, UT

    I worked at Discover full-time (more than 5 years)

    Pros

    All sorts of benefits, Prizes, gift cards, special events catered food, cafeteria, easily accessed location and training staff.

    Cons

    Need more hands on coaching rather than just computer provided.
    Call center is very busy and you take calls after calls

    Advice to ManagementAdvice

    Listen to employee suggestions and complaints

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    mixed reaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Riverwoods, IL
    Current Employee - Senior Manager in Riverwoods, IL

    I have been working at Discover full-time (more than an year)

    Pros

    Good vacation time of 25 days,
    work life balance in control for half the year
    Seen a lot of people being here for decades also.
    not too much pressure to fix production issues as they linger around for around 3 months also.
    Good place for interns

    Cons

    Very old tools, processes. I bet you will get a job outside with these credentials.
    Top management is having absolutely no long term view. They just think for a month nothing more than that.
    Old timers(those who are here for one or two decades) will make others life miserable. These people neither do any work nor will let anybody do any other work. Almost 95% of these old timers cannot get a job outside. They are frustrated with their compensation and skill sets but they know very well that they won't even get 50% of this salary outside. They are very negative personalities.
    Boot licking of the managers is very much a norm out here.
    You will be very much surprised that company doesn't have any integrity or honesty with their shareholders, customers and employees. Whatever they offer the employees on offer letter - you actual work could be two or three level down after joining.

    Advice to ManagementAdvice

    Get the fresh brains rather than trying out old timers who are neither doing any work on their own nor letting others to do the work. At least have some transparency, honesty and integrity with three stake holders - share holders, employees and customers. Get rid of outdated tools or processes and get rid of unnecessary work force.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Sr Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time

    Pros

    Learn sth new in CCAR modeing

    Cons

    too busy, no down time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Representative
    Former Employee - Fraud Representative

    I worked at Discover full-time (more than an year)

    Pros

    The health benefits and retirement 401K match.

    Cons

    Bad managers are the norm. A great manager is few and far between.

    Advice to ManagementAdvice

    Don't just promote people because they have put in the time. Promote people who have the skills to succeed. And don't bow down to peer pressure. And defend the decisions that you made.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Great managers and employees. Great training program and awesome benefits

    Cons

    Don't care too much about employees. If you are not cutting it, they cut you. Hours are LONG and they expect a lot out of you.

Discover Photos

Building #2 - Discover Corporate Headquarters
Meeting Room
Meeting Room
Building #1 Rotunda

+ Add Photo

Work at Discover? Share Your Experiences

Discover

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.