Discover

www.discoverfinancial.com

Discover Reviews

Updated January 23, 2015
Updated January 23, 2015
570 Reviews
3.7
570 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
281 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 62 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Place to Grow and Stay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New Albany, OH
    Current Employee - Anonymous Employee in New Albany, OH

    I have been working at Discover

    Pros

    I enjoy that Discover has many growth opportunities and many possibilities to learn new process functions. With a little hard work it does go a long way. Another great Pro for the company are the training programs to grow your skills and move into higher level positions.

    Cons

    Not sure if this is a con or not but having to show your added value throughout the year is constant. usually management is fairly busy so they are unable to really remember what you have accomplished throughout the year if you are not able to track it yourself.

    Advice to ManagementAdvice

    nothing- Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time (more than 3 years)

    Pros

    Great culture, strong benefits package and work-life balance, opportunities to grow quickly in different areas of business.

    Cons

    Some managers can be better than others, compensation is average compared to competitors.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Riverwoods, IL
    Current Employee - Project Manager in Riverwoods, IL

    I have been working at Discover full-time (more than 3 years)

    Pros

    Great benefits; 30 days of PTO; very laid back in most areas of the company

    Cons

    A very top heavy company overall; it may take some time to move up the ladder, but it is not impossible...

    Advice to ManagementAdvice

    To keep younger talent, must promote and/or give different opportunities within current role

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Loved working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Specialist in New Albany, OH
    Former Employee - Accounting Specialist in New Albany, OH

    I worked at Discover

    Pros

    The benefits offered at discover card are great. The work life balance is also great. I rarely worked over forty hours a week.

    Cons

    There are very little finance jobs in ohio at discover card. However they offer those types of jobs in other states. I just wasn't willing to relocate

    Advice to ManagementAdvice

    Higher pay

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Worked as a summer marketing intern, incredible experience to say the least.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MIP- MarketingProgram in Riverwoods, IL
    Former Employee - MIP- MarketingProgram in Riverwoods, IL

    I worked at Discover as an intern (less than an year)

    Pros

    It is so clear that Discover puts their employees first and truly cares about them. Amazing work life balance, several opportunities for growth and change, diverse and open environment, relaxed dress code, and flexible work.

    Cons

    The pay could be a little more competitive, but for an intern or young professional I feel the pay is adequate/sufficient. The only huge con I can point out is Discover needs to be a little more innovative. They hire all of these young professionals with amazing creative ideas but are so stuck in their traditional "old school" views that they don't see how much the financial industry around them is changing. We are the next generation and if Discover wants to stay successful in the future, young professionals with innovative and creative mindsets are the key.

    Advice to ManagementAdvice

    Do not be afraid to take risks, the safe route will not help us remain competitive and innovative in the future. Listen to your young professionals, our ideas might seem risky at times but they are what will put us past the threshold. Leverage your assets Discover.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate in Riverwoods, IL
    Former Employee - Senior Associate in Riverwoods, IL

    I worked at Discover

    Pros

    Ability to move around to different positions without any problems

    Cons

    To much dead weight in middle management

    Advice to ManagementAdvice

    Clean house

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Flexible structure, work-life balance, encouraged to rotate positions

    Cons

    May not be a good place to start with

  9.  

    Planning

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Clear direction in interview, speaking of current and future state discuss vision for the position. This was a good interview. They know what they want.

    Cons

    Wanted to really get into details pain points

    Advice to ManagementAdvice

    Discuss more of the vision 5 years in 10 years out.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great job, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Banker in Louisville-Jefferson County, KY
    Former Employee - Mortgage Banker in Louisville-Jefferson County, KY

    I worked at Discover full-time (more than 5 years)

    Pros

    Good leads, good mgmt great culture

    Cons

    Long hours, evenings and weekends

    Recommends
    Positive Outlook
  11.  

    Discover Card more than a summer job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Salt Lake City, UT
    Current Employee - Credit Analyst in Salt Lake City, UT

    I have been working at Discover

    Pros

    Great people, everyone here was hired based in large part on a good personality, makes for a business full of friendly face and good times. You also feel as though the company really wants their employees to enjoy coming to work.

    Cons

    Moderate pay, excessive training classes that are more for time wasting than purposeful.

    Advice to ManagementAdvice

    Keep putting the employees first, it transfers over to better customer experiences.

    Recommends
    Positive Outlook
    Approves of CEO

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