Discover

www.discoverfinancial.com
Employer Engaged

Discover Reviews

Updated February 26, 2015
Updated February 26, 2015
596 Reviews
3.7
596 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
296 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 62 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome place to work. Everyone is smiling, kind, generous, and team players. Makes it an exciting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Risk Manager in New Castle, DE
    Current Employee - Credit Risk Manager in New Castle, DE

    I have been working at Discover

    Pros

    Diverse, customer oriented. Embrace change. Awesome place to work. Everyone is smiling, kind, generous, and team players. Makes it an exciting place to work.

    Cons

    None Awesome place to work. Everyone is smiling, kind, generous, and team players. Makes it an exciting place to work.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in Riverwoods, IL
    Current Employee - Senior Associate in Riverwoods, IL

    I have been working at Discover full-time (less than a year)

    Pros

    fast pace, nice people, interesting work.

    Cons

    none for me, everything is good.

    Recommends
    Approves of CEO
  3.  

    Discover is a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in New Castle, DE
    Current Employee - Account Manager in New Castle, DE

    I have been working at Discover part-time (less than a year)

    Pros

    They care about of the employees
    Always giving away free things
    Award you for all accomplishments
    Friendly work emviroment.
    you can move to different departments every 6 months

    Cons

    30 min lunch
    The pay is low compared to other companies

    Advice to ManagementAdvice

    Sometimes you can't make everyone apt for a credit card , lighting up on the goals for conversion rates

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Best Big Financial Company In Chicago Area - Hands Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Treasury Analyst in Riverwoods, IL
    Current Employee - Treasury Analyst in Riverwoods, IL

    I have been working at Discover full-time (more than a year)

    Pros

    This may be group specific (I work in Finance - Treasury) but you can literally write your own ticket at Discover. Management is very responsive to ideas and letting people work on ideas and improvements they feel passionate about. The opportunities to broaden your horizons are frankly limitless and the pay is very solid. I regularly get exposure to high level employees including Head of Investor Relations, Treasurer, CFO etc. Benefits are top notch as well with a very generous base vacation package of 25 days and match on the 401K that works out to 7% on a 6% contribution (3% is contributed whether you do or not). Facilities are also top-notch and improving rapidly.

    There's even an offsite location in Chicago for people who don't want the city to suburban commute every day (they also cover some train commute costs and have shuttles from the building to the train station)

    Cons

    Staffing probably needs to be beefed up a bit in some departments but its understandable that costs need to be controlled given the cyclical nature of credit cards.

    Advice to ManagementAdvice

    Bonuses aren't huge for the people at the bank (unlike other banks) and banking holidays aren't observed but this is to be expected given that other people at the company wouldn't find this fair.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Phenomenal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Discover

    Pros

    Friendly culture, Marketing interns were treated VERY well (both in amenities and work opportunity), Ping pong tables!

    Cons

    I had no "cons" in my experience.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Specialist in New Albany, OH
    Former Employee - Fraud Specialist in New Albany, OH

    I worked at Discover

    Pros

    Good management team. Willing to work with employees

    Cons

    Not a lot of room to move up

    Advice to ManagementAdvice

    More carrear development

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    There are a lot of great people at Discover. Benefits are good

    Cons

    Discover is a very top-heavy organization which results in very poor career-pathing. The company often treats external-hires better than internal-hires

    Advice to ManagementAdvice

    Create better career-paths to better invest in the workforce

    Recommends
    Positive Outlook
  9.  

    Current FTE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Supportive management, Growing company , Innovative, room for internal growth, work life balance

    Cons

    Not enough challenge at times, but overall a very very good company.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Discover is a terrific company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Riverwoods, IL
    Former Employee - Senior Manager in Riverwoods, IL

    I worked at Discover full-time (more than 10 years)

    Pros

    Great benefits, especially recent moves towards greater flexibility, work from home.
    Large Paid Time Off and Sick Day bank
    Competitive salaries
    Challenging work and ability to gain cross functional experience
    Commitment to excellence

    Cons

    External hires seem to be preferred by most managers over internal candidates so career growth can be limited. This is likely due to areas of expertise that Discover may not have developed internally due to expansion into new lines of business, and so there is an advantage to external candidates in these growing line businesses.
    Many areas of the business are still highly silo'd

    Recommends
    Positive Outlook
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time (more than 5 years)

    Pros

    Great benefits and no more politics than other places

    Cons

    Commute is a killer for city dwellers, medium pay

    Recommends
    Neutral Outlook

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