Discover

  www.discoverfinancial.com
  www.discoverfinancial.com

Discover Reviews

Updated November 26, 2014
Updated November 26, 2014
532 Reviews
3.7
532 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
261 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 62 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time (more than 8 years)

    Pros

    Innovative, drives employee engagement, compensation and benefits are outstanding

    Cons

    Need to work on direct feedback and setting expectations

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Good benefits, good environment for employees

    Cons

    The pay is not up to par

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Discover full-time (more than an year)

    Pros

    Great benefits (probably one of the best company's out there to offer such) and great co-workers. I was surprised by home fast you could move up. I feel like everyone is constantly moving to different departments to grow. This place is really laid back and the PTO is excellent. We also had an on-site gym, nurse, and café.

    Cons

    Being graded every week on your phone performance.

    Advice to ManagementAdvice

    All the managers I had were great. Although, I have heard from other co-workers that that's not always the situation and I got lucky.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Riverwoods, IL
    Former Employee - Anonymous Employee in Riverwoods, IL

    I worked at Discover as an intern (less than an year)

    Pros

    Discover has a friendly environment for its employee and employee's family. Discover offers an environment which encourages employees to learn more.

    Cons

    The location is a bit not convenient. People are not allowed to use other cards when in the cafe.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover as an intern

    Pros

    Awesome place to work for reals

    Cons

    Nothing much to to say it's great

    Recommends
    Positive Outlook
  7.  

    Great Experience. Awesome Benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager - Billing Assistance in West Valley City, UT
    Former Employee - Senior Account Manager - Billing Assistance in West Valley City, UT

    I worked at Discover full-time (more than 3 years)

    Pros

    - Awesome Benefits
    - Lots of room to move up in the company
    - Great management

    Cons

    - Not paid incredibly well
    - Stressful work enviornment (Call Center)

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Riverwoods, IL
    Former Employee - Anonymous Employee in Riverwoods, IL

    I worked at Discover as an intern (less than an year)

    Pros

    People are nice
    Good manager values your ideas

    Cons

    Silo-ed, hard to make changes happen

  9.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Very friendly work environment opportunities for advancement

    Cons

    Yearly increase is very low compared to market value and competers.

    Recommends
    No opinion of CEO
  10.  

    I loved my time as an intern at Discover- I would definitely love to work there in the future!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Law and Compliance in Riverwoods, IL
    Former Employee - Law and Compliance in Riverwoods, IL

    I worked at Discover as an intern (less than an year)

    Pros

    The office environment is amazing! Everyone is so welcoming and laid back, while still being very professional and productive. All of the interns receive 3 days of orientation and training, which really helps provide background knowledge to the work you perform throughout the summer.

    Cons

    There were times when I did not have any work to do because I had finished all of the projects assigned to me and no one else had anything for me to do. For the majority of the time, however, it was an appropriate workload

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Worked at Discover for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Albany, OH
    Former Employee - Anonymous Employee in New Albany, OH

    I worked at Discover full-time (more than 3 years)

    Pros

    Good health benefits and there are a lot of people there so it's not hard to fit in with the work culture

    Cons

    Raises were small. Performance feedback didn't seem very personal. Easy to move laterally but not vertically.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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