Discover Reviews

Updated April 19, 2015
628 reviews filtered by
  • Any Location
  • Any Job Title
3.7
628 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
307 Ratings

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 62 reviews)

Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 23 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager
    Current Employee - Senior Account Manager

    I have been working at Discover full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great pay and a great environment. Management actually cares about you as a person, and if you want to move up and are serious about doing your best, they will open all the doors you need to get promoted quickly.

    Cons

    There are some people who only come for the paycheck, and don't intend to, and never will try to do anything more than what their job requires.

    Advice to Management

    Continue to care about who and what we are.

  2. Helpful (1)

    Cool

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome company to work for

    Cons

    Great company, very conservative. Need more flexibility with working remotely.

  3. Billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing
    Current Employee - Billing

    I have been working at Discover full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Love the department. Great company to work for. Lots of rooms for growth. Gym on site, huge cafeteria

    Cons

    Wages, Internships are hard to get and are few and far between.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company... depending on the team you work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Discover part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits for full-timers. There's a fitness center too. The cafe is AWESOME too. Paid training as well. Easy company to get into.

    Cons

    The thing about Discover is, your team can make or break your time there. You either get a good team of people to work with that make it great OR the opposite where they make you dread going to work. Same with the boss. I was lucky to have a good one but I saw others suffer because they did not.

    Advice to Management

    Take more time to really work with employees and coach them versus just saying they need to follow the script or else. Wrong way of doing things.

  6. I have been working at Discover

    Pros

    The culture is amazing - a true "family feel". The employees genuinely care for the customer, peers, employees and the community. If you want to thrive in an environment and be supported along the way - there isn't a better place to work!

    Cons

    The company is generally risk adversed, which is good, but can cause too much red tape and sign offs to make changes.

    Advice to Management

    Keep it up! You've got a winning formula - don't change it!

  7. Project Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Coordinator in Riverwoods, IL
    Former Contractor - Project Coordinator in Riverwoods, IL

    I worked at Discover as a contractor (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent place to grow in your career. There is nothing holding you back except you. The people I worked with were experienced, helpful, and pushed you to be your best.

    Cons

    The only real con for me was the distance. It took me (on a good day) about 2 hours each way.

    Advice to Management

    Continue to work with your team and help them grow in their careers

  8. Project manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benifits. Lots of opportunity for advancement.

    Cons

    Management is hit or miss. Many layers of hierarchy. Difficult to make decisions without the approval of many people.

    Advice to Management

    Empower employees

  9. Analytics Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, work from home,new renovation of open space

    Cons

    Employee turn over is relatively high

  10. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great company, but needs consistency within the departments.

    Cons

    Find the correct department to work at.

  11. Similar to life, It will be what you make it!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Upward mobility, culture, too many days of pto, on site fitness center, free personal trainers, 6% match with 401k, 90% tuition reimbursement, Discover swag, prizes and contests... I could go on...

    Cons

    Communication at times, certain employees that do not want to work

    Advice to Management

    Challenge yourself to get better daily.

Discover Photos

Work at Discover? Share Your Experiences

Discover

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.