Discover Reviews

Updated August 28, 2015
733 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
357 Ratings

Pros
  • work life balance in control for half the year (in 77 reviews)

  • Discover Card itself is a great company with great benefits (in 62 reviews)

Cons
  • Work-life balance is nowhere to be seen (in 15 reviews)

  • Stressful work enviornment (Call Center) (in 23 reviews)

More Pros and Cons

733 Employee Reviews

Sort: Popular Rating Date
  1. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Discover full-time

    Pros

    Great benefits, good people, great work/life balance (Work from home or downtown office)

    Cons

    Too much red tape, projects take long to execute

    Advice to Management

    Better decision making is needed to move projects forward.


  2. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Worthington, OH
    Former Employee - Senior Account Manager in Worthington, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Discover (More than a year)

    Pros

    Great people. great support, great atmosphere

    Cons

    Company allows people to leave their shift early when call volume slows, which in return overloads those employees that are still on the clock. Company also changes call handling (which always isn't a good thing) = don't fix what isn't broken.

    Advice to Management

    Don't rely on Celt calls so much to determine incentives. Celt has no clue what they are doing. I've seen too many great employees walk out or drop a two weeks as a result


  3. Account Manager

    Current Employee - Account Manager in Riverwoods, IL
    Current Employee - Account Manager in Riverwoods, IL

    I have been working at Discover (More than a year)

    Pros

    wonderful place to work enjoy it just wish they paid more

    Cons

    need to pay more, other that good company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Risk Analytics Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Phoenix, AZ
    Current Employee - Intern in Phoenix, AZ
    Recommends

    I have been working at Discover (Less than a year)

    Pros

    Great Place to work in. Management and Seniors treat interns in a great way

    Cons

    I can't think of any cons really.


  6. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    it great place to work

    Cons

    there are no con i could think of


  7. Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great environment and great culture

    Cons

    pay internal employees too low. Higher more for outsider

    Advice to Management

    Pay your employees more who have grown in the company


  8. Helpful (1)

    Good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook

    Pros

    Discover has great benefits and a good starting pay for no experience. They have a gym and nurse on site. Bonuses and commission is also available. They have a full service kitchen. Most staff is friendly. Lots of career advancement opportunities.

    Cons

    Since I worked in collections, somedays were tough. Sometimes you get angry people on the phone and sometimes you just don't have any luck collecting. When daylight savings time occurs, everyones shifts begin an hour earlier. This could mean very early shifts.


  9. Great company...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Phoenix, AZ
    Current Employee - Account Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover part-time (Less than a year)

    Pros

    disover is a great place to work for... for a young person with no clue what the hell they want to do in life... They will train you well... you will learn the ins and outs of the company and if you go through as an account manager in ROCC then you will be a balance transfer specialist by 6 months and maybe even less...

    Cons

    Part time really wasn't beneficial to me in particular... I had some expensive hair i had financed and I really was worried about getting that paid off.

    Advice to Management

    Don't mingle with the lower class employees! keep it very professional guys... Wouldn't want a scandal to arise...


  10. great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in West Valley City, UT
    Current Employee - Account Manager in West Valley City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover part-time (More than 3 years)

    Pros

    flexible schedule, 20 days pto day on and benefits day one

    Cons

    not the highest base pay,

    Advice to Management

    raise the base pay


  11. Great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Salt Lake City, UT
    Current Employee - Credit Analyst in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover (More than a year)

    Pros

    Fun atmosphere. The benefits are great! They have an awesome building to work in with a pond in the back, a nurse onsite, a cafeteria, a dining hall, and many fun games and contests. A great place to be employed.

    Cons

    The work can be monotonous. Some of the costumers can be rude. The pay is much to be desired but the benefits do make up for the lower pay. You can also work your way up quickly there to advance the pay also. They can be overly quick to do written warnings for things out of employees control. But they are ready to not repeat so they can be easily be redeemed and gotten off of.



Showing 733 of 767 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.