Discover

  www.discoverfinancial.com
  www.discoverfinancial.com

Discover Reviews

Updated December 16, 2014
Updated December 16, 2014
541 Reviews
3.7
541 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
264 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 62 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Discover was a prestigious company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Louisville, KY
    Former Employee - Team Leader in Louisville, KY

    I worked at Discover full-time (more than 5 years)

    Pros

    The pay is good for those who are willing to work hard and earn it. The benifits are also good.

    Cons

    A little bit of the "good ole boys" club when it comes to promotions. Allow those who are driven to thrive, dont group them in with others and hold them back.

    Advice to ManagementAdvice

    Keep the culture the way it is, fun. Make sure you continue to put the employees first.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    director of marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at Discover full-time (more than an year)

    Pros

    work life balance is great

    Cons

    low pay compared to other financial industry

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Neutral Outlook
  3.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in West Valley City, UT
    Current Employee - Senior Account Manager in West Valley City, UT

    I have been working at Discover

    Pros

    -Clean Environment
    -Lots of room for growth
    -Great Management
    -Somewhat flexible
    -Great health benefits

    Cons

    -Obligated to work weekends and holidays
    -Work Force Management is terrible with the schedule

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager

    I have been working at Discover full-time

    Pros

    Extremely professional work environment
    Tons of opportunity to move around the organization
    Strong consistent Sr. leadership
    Work-life balance/telecommute

    Cons

    I have nothing to provide

    Advice to ManagementAdvice

    Should consider renaming lower marketing position titles to be more in line with industry titles

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Good benefits, good environment for employees

    Cons

    The pay is not up to par

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time (more than 8 years)

    Pros

    Innovative, drives employee engagement, compensation and benefits are outstanding

    Cons

    Need to work on direct feedback and setting expectations

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Disco, good for a stint but there's better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Discover full-time (more than 10 years)

    Pros

    good paid time off for educated full timers that are working toward middle management (5 weeks and holidays)
    headquarters extremely laid back in some areas and in a newer facility
    on site fitness center
    work from home
    flat management structure
    stable card receivables - 50mm members, roughly $1Bn income for about 5 yrs
    assured that your salary increase will be about 2% per year indefinitely

    Cons

    roll the dice on leadership where some are good and some are clueless
    really old guard in parts of the company, out of touch with reality and market; biding time until retirement
    salary is average to low at best across the board comparatively - entry level to higher
    salary administration is based on a bell curve with 90% at average pay, 5-7% at distinguished, 5-3% outstanding ratings.
    base compensation, stock, and annual cash awards do not really differentiate performers from non-
    HR has been brutal in recruiting and performance administration for years
    if you can't work from home the headquarters location is in a far northern suburb
    company doesn't know how to acquire business or develop new products. (reference Goldfish, Pulse, Diners Acquisitions)
    Retail bank and lending products just aren't getting traction; network kind of lingers as a separate part of the company with failed Diner's Club and international agreements weighing down better options
    vulnerable takeover target since its primarily credit card receivables- there's cash now but liquidity will be a problem soon

    Advice to ManagementAdvice

    better learn to understand new requirements of regulators really quick
    pay market rates or above to get the skills that are needed
    make sure you find ways to keep good employees and eliminate the baggage employees
    analyze the trend - ask yourself why are you're losing employees that have succeeded and have spent decades with the organization, are taking new talent away, and solve it

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Just ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Good benefits and time off. Nice facility. Good location and decent schedules. Benefits benefits benefits benefits benefits benefits pto

    Cons

    Low wages bad management. Very rude management. Lack off professionalism. Lack of experience. Lack of teamwork only concerned with numbers not the customer

    Advice to ManagementAdvice

    Better pay and you would keep the experienced professional people. Management needs training in professionalism.

  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Paid vacation, good benefits, overtime available.

    Cons

    Hard to take time off, have to fit into time the company can schedule. If you're unexpectedly sick, or get sick at work, you will be penalized for going home vs. companies with paid vacation + sick time you can take unexpectedly. Not very flexible with work/life balance.

    Advice to ManagementAdvice

    Be more flexible and look out for your employees best interest, and you would find more employees who are willing to stay with the company, vs. looking elsewhere for a better work/life balance.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time

    Pros

    Benefits are very good for the industry.

    Cons

    Work-Life Balance could be a little better.

    Advice to ManagementAdvice

    Meh.

    Recommends
    Negative Outlook
    No opinion of CEO

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