Discovery Cove

www.discoverycove.com
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Discovery Cove Reviews

5 Reviews
2.8
5 Reviews
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Employee Reviews

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  1.  

    Great for any career type

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard in Orlando, FL
    Current Employee - Lifeguard in Orlando, FL

    I have been working at Discovery Cove part-time (more than a year)

    Pros

    Flexible Schedule
    Managers
    Team Members
    Customer Service Growth

    Cons

    Limited Hours
    Difficult Guests
    Low chance of moving up

    Advice to ManagementAdvice

    Hours less limited.

    Recommends
    Positive Outlook
  2.  

    Fun relaxed environment with a small enough employee base to create long lasting relationships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Orlando, FL
    Current Employee - Operations in Orlando, FL

    I have been working at Discovery Cove part-time (more than 8 years)

    Pros

    Great beautiful park, relaxed atmosphere, great to employees with many incentives, entrance to Sea World Parks and many events around the cities, giveaways, etc. The clientele tend to be high class which means less troublesome issues with guests, many of them are revisits from other years. Diversity in employee base and in guest base means a great exposure to different cultures. Company offers language classes to ensure proper communication with guests.

    Cons

    small tight knit community means small chance of promotions. very little turn around, many employees have been there since park opened, few full time opportunities available. It is rare for there to be full time positions opening up. Many people tend to go to other parks to gain experience or get their full time and then come back to discovery cove when a leadership position opens. The clientele, though higher end typically, have odd requests and can be a bit demanding due to the treatment they've come to expect.

    Advice to ManagementAdvice

    strive to build a closer relationship with employees

    Recommends
    Positive Outlook
  3.  

    Worst management ever....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Orlando, FL
    Former Employee - Lifeguard in Orlando, FL

    I worked at Discovery Cove full-time (more than 5 years)

    Pros

    Get to work on a beach all day

    Cons

    Horrible management... overworked underpaid... no respect... entire department is 18-21 years old

    Doesn't Recommend
    Positive Outlook
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  5.  

    Challenging, sometimes boring, but good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Host in Orlando, FL
    Former Employee - Guest Host in Orlando, FL

    I worked at Discovery Cove part-time (more than a year)

    Pros

    For my time there, the employees were really nice. Managment was usually ok. The location was great if you like walking through sand and the hot FL sun.

    Cons

    The work could be boring or repeatitive; give tours to entitled tourists and their rich brats who don't want to listen, rotate to either lockers (give said tourists a locker), rotate to life vests and fit people who refuse to believe they need a Large size lifevest, until they realize they need a Large size life vest, on and on and on.

    On good days capacity is low (They tell people its a max 1000 in the park when really on busy days it can be 2000).

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Exotic job, without the exotic pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Videographer in Orlando, FL
    Former Employee - Videographer in Orlando, FL

    I worked at Discovery Cove part-time (less than a year)

    Pros

    You get to say you work with dolphins.
    Your title sounds better than it is.
    People will constantly say "Oh my! I'm so jealous!"
    The only beach in the middle of the state.
    Free SeaWorld/Universal tickets
    Discounts on a lot of third-party services/products.

    Cons

    If it's slow, you're getting sent home.
    Videographer is the fancy way of being called a human tripod.
    It's a sales position, not a professional position as stated in the job description.
    No commission.
    It's who you know.
    Very Repetitive.
    There is very little room for advancement in the company (even though, you're promised there is.)
    Management hardly knows the first thing about videography/photography.
    Not as fun as it used to be when owned by Busch (no more free beer.)
    No one has been given full-time status in over two years.
    Takes 5+ years to reach $15/hr.

    Advice to ManagementAdvice

    When discussing with those you manage and they ask about raises, don't reply "Hey! You get to work with dolphins!" Dolphins don't pay our bills. And if you're going to manage the Photo/Video department, you should at least know how to shoot photos and videos. Also, it's never okay to call before you get to work and tell someone to clock you in.

    Doesn't Recommend
    Disapproves of CEO

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