Dishcrawl Reviews

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2.2
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Tracy Lee
21 Ratings

24 Employee Reviews

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  1. Helpful (2)

    Learned a lot!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dishcrawl part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You learn a lot about marketing and how you can push yourself to succeed.

    Cons

    This job isn't for someone who doesn't want to put in a lot of time in effort for a little return.

    Advice to Management

    Give better budgets to communities that has never had Dishcawl before. It's a pain trying to convince restaurants owners that the budget is fair when they have no seen a return in their city yet.


  2. 5 for me...none for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dishcrawl

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get to learn pretty quickly how to do everything from sales, marketing, social media planning, face-to-face communication etc.

    Cons

    You get no help doing everything from sales, marketing, social media planning, face-to-face communication etc.

    Advice to Management

    Find a new CEO. Company had potential, but no leadership.


  3. Helpful (5)

    Great concept, very very poor execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador
    Former Employee - Ambassador

    I worked at Dishcrawl full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The concept is beyond great, the training is well thought-out, for a start-up, but could use improvement. Overall, the experience garners experience in many areas of business.

    Cons

    Too many to mention!!! For prospects the most important thing to now is that you are expendable, all your hard work will most likely be for nothing because you will get chewed up and spit out and also that your compensation is minimal, therefore unsustainable.

    Advice to Management

    Focus in specific target markets to strategize growth.
    Re-think certain aspects of the business model, operations, and management.
    Put your employees first, open and honest communication goes both ways.


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  5. Helpful (4)

    Bugs? What bugs? Our code doesn't have bugs. DON'T TOUCH THAT BUTTON!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Founder & Chief Technology Officer in San Jose, CA
    Current Employee - Founder & Chief Technology Officer in San Jose, CA

    I have been working at Dishcrawl full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The problem with large companies as an engineer is that you rarely get a say in what areas of technology you want to explore or learn about. If the company has standardized on Java then you are pretty much hosed. The plus side about working at a smaller company is you get to explore and grow without a large amount of the bureaucracy you'd find at a much larger company.

    Dishcrawl tends to adopt a solution first strategy. Python is mostly used but it doesn't mean we frown on PHP. Whatever gets the job done. As with a lot of startups there is a good deal of autonomy with a focus on the end result.

    Cons

    It is a lot of work. There is an infinite amount of things you can make and picking what direction to go is tough. Like with all code there are bugs and critical ones have to be fixed quickly (even if it is 9pm on a Sunday night).


  6. Helpful (6)

    Giant waste if time! Just take the idea and do it yourself!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador
    Former Employee - Ambassador

    I worked at Dishcrawl part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They teach you some marketing skills that will provide you some knowledge to take the concept and do it on your own! You'll make more money that way and you won't be someone's slave.

    Cons

    Don't let them fool you. All these 5 star reviews before mine are just a ploy for the company to make themselves look better. The current employees in the home office where probably required to "spin a positive light" to cover up the reality of the sinking ship that is Dishcrawl. They make you work like a dog and do not care one bit about the people outside the Fempire ran office. Now they require everyone to work on commission, what you should do is take the idea and do it yourself. You'll make more money that way and will get the same amount if support which is non from the office staff. They brainwash their employees into thinking they are doing amazing things and require you to really screw restaurants and partners in your community all in the name of making money for Dishcrawl. They don't care who they step on using Non-Profits names to promote events while screwing them out of money.

    Advice to Management

    Be honest to your employees. Pay better for the amount of work you exspect from your employees. And follow up with the promises you make!


  7. Helpful (7)

    You are dispensable to them.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dishcrawl full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with food and having an "in" with great restaurants in your city. You will meet many influential individuals in your community, but keep them close! You'll need their help once your time with Dishcrawl is over.

    Cons

    Dishcrawl's headquarters basks in many advantages the remote employees don't have access to, the main advantage being a team to lean on and work with. As an ambassador of your city you: do it all. Promote your events (while you're planning them), schedule meetings with restaurants, media etc, print all of your own materials, host events, process payments, troubleshoot, placate unhappy customers and restaurant partners (it happens occasionally) all of this with little support from the San Jose team. It's a ton of work, and it can be fun, but it's mostly stressful. Don't expect to have a colleague-type relationship with them, they are far too busy to ask how you are or bother to get to know you beyond your face on a webcam. There's a big disconnect happening there.

    To elaborate on the office climate, the San Jose team enjoys lunches, parties, vacations and field trips while you sit back and look at the pictures of their fun on Facebook, or hear all about it from them while you chat online. The girls in the office enjoy nail painting parties and love bringing their pets to work most days (don't believe me? View the photos they chose to upload here on glassdoor). It's hardly an atmosphere conducive to getting serious work done and it makes you wonder how they can work in a petting zoo. The CEO has big ideas and big aspirations but lacks follow through while her demeanor consistently lacks professionalism and airs of contrived jubilation which has rubbed off on most of her surrounding team.

    If you're a member of the San Jose team, Dishcrawl is very good to you, evidentiary by reviews on this site. However, remote employees are made to feel pretty dispensable while the office rewards itself for your hard work. The company appears to be going through big changes, however. They no longer have full time employees, the layoffs came a week or so before Christmas (if that wasn't bad enough, layoffs came a few weeks after one employee relocated and transferred across country... how thoughtful!) I would be wary of their job listings if I were you. At least wait a few years to see if they can get their act together.

    Advice to Management

    Take a few courses in sensitivity training, because you guys need it. If you are employing individuals in far away cities and states and are only meeting with them via webcam and email, you need to work a lot harder to be sure to create a sense of loyalty and value to your ambassadors. Not only do they feel disconnected from you, but you are disconnected from them. Try being open with them about what's going on with your company. Keeping them in the dark doesn't create a sense of security and togetherness among your team-from-afar. Try to run your company like a business. Work should be fun, but it also needs to be structured and supportive of its employees (and restaurant partners for that matter) with a constant flow of communication with the people on the ground representing your brand: it's all necessary to be successful in your endeavors.


  8. Helpful (6)

    Most disorganized employer ever.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager in San Jose, CA
    Former Employee - Brand Manager in San Jose, CA

    I worked at Dishcrawl full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of room for creativity, empowerment, and growth.

    Cons

    New things launched every week or so, little follow-through. Given conflicting tasks. 10-12 hour work days even during "non-peak" times (weeks without events). Unrealistic expectations from senior management, and being told to demand equally unrealistic things from employees (ambassadors).

    Advice to Management

    Look at other start-ups in the Bay Area in terms of structure, compensation, product/city launches, and growth. Stop trying to half-ass a city launch. Take your time, research, and invest resources. You dont have a second chance for a first impression. Don't drop that massive load on a single person (Ambassador). Compensate employees adequately ("if you pay peanuts, you get monkeys to work for you"). Do not screw Ambassadors over by demanding too much and proving them too little compensation- many of them have strong ties in their community and the restaurant owners, you will never be welcome there again (as you may already know).


  9. Helpful (3)

    All of the opportunities & challenges of a start-up!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambassador
    Current Employee - Ambassador

    I have been working at Dishcrawl full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A PT job with a lot of fun, food & freedom, and the opportunity to make a ton of great new connections in the restaurant and media community. As a FT employee, you have the chance to contribute at every level of growth, the sky is the limit! The team is super talented, and you will learn new things from your coworkers everyday!

    Cons

    You will work hard - this is a start-up, not a 9-5 corporate job. But if you are passionate about the concept and want to be a part of something big from the ground floor, you will love every minute of it!

    Advice to Management

    Continue to make adjustments as you prepare for amazing growth!


  10. Helpful (5)

    Stress with a capital "S"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador
    Former Employee - Ambassador

    I worked at Dishcrawl full-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I got to get out around town on a daily basis and meet lots of people at events.

    Cons

    When I first began with the company (part-time), I was ecstatic and anxious to bring the concept to my city. After several successful events, I made the decision to go full-time and it wound up not being what I expected. I felt as if I was a prisoner and nothing I did was ever good enough. With multiple video calls each day, it was impossible to get things done. God forbid if I only tweeted 30 times a day instead of 40. I spent so much time and money on gas and marketing and never earned it back. After having a new boss every week and seeing so many people let go, I decided to leave and it was the best decision I ever made. If you love food, feel like wasting time and earning an income is not important, this is the job for you.

    Advice to Management

    Get more of a structure in place and deliver on your promises. Invest in your employees and you will be successful. Nothing is worse than constant turnover. My heart aches for those that have been used, especially those that made moves from other states.


  11. Helpful (6)

    This was a panic-attack inducing waste of my time and money.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador in Atlanta, GA
    Former Employee - Ambassador in Atlanta, GA

    I worked at Dishcrawl full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learn how to use Twitter from a business standpoint.

    Cons

    No base salary, little to no money after that, crazy expectations, pyramid-scheme like business model. As ambassador, you put together a dining tour completely for free for five weeks. Don't expect more than 30% of the commission, EVER. That all goes to Dishcrawl HQ in California, when all they do is "coach" you (read: tell you to be more active on Twitter) over Skype.

    If your first tour succeeds, then they start expecting more and more of you—more dining tours in more neighborhoods, and you'll incur lots of travel costs if you live in a big city like me that you'll never be reimbursed for. Next comes huge events like "Neighborfood" and "Taco Camp" that involve even more restaurants getting paid even less money, and you'll also be expected to find venues with cash bars for free, free tequila sponsors, etc.

    Perhaps the worst part of this business plan is that they expect you to "launch" Dishcrawl in your city without so much of a dime of paid marketing or promotion, meaning it's your job to find newspapers, blogs, TV and radio stations, etc. to promote your event (again, for free). Even in a bigger city, you'll eventually run out of outlets to pitch this to—and then how are you supposed to sell tickets and get the word out? Twitter only gets you so far. The company will make you feel like this is your failure, and I personally also felt like I was letting the restaurants down, because they get a tiny profit margin and barely any promotion, even if the event sells out.

    The ticket price is a good value for customers, and that's where the positives end. Oh, and headquarters is made up of a small handful of people who seemed almost brainwashed by the CEO, they have an aura of being outwardly kind but are absolutely cold and unyielding beneath the surface.

    Advice to Management

    Rethink everything in your business model, and pay your employees. You're a novelty that wears off quickly, and you're neglecting that fact at your own peril.



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