Disney Parks & Resorts Reviews

Updated July 27, 2015
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3.7
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Recommend to a friend
Approve of CEO
Disney Parks & Resorts CEO Robert A. Iger
Robert A. Iger
3 Ratings

Pros
  • Free Food Free admission Park Hopping (in 99 reviews)

  • Cast Members everyone is always friendly (in 98 reviews)

Cons
  • It could but upsetting if you work with one of those cast members (in 73 reviews)

  • Too many long hours for an extended period of time (in 70 reviews)

More Pros and Cons

220 Employee Reviews

Sort: Popular Rating Date
  1. Positive Experience at Disney

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Working Lead in Anaheim, CA
    Current Employee - Working Lead in Anaheim, CA

    I have been working at Disney Parks & Resorts part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get access to each of Disney's resorts, except Hong Kong. Also, you can get up to 35% off merchandise and 20% off food. Great opportunity for growth and development within the company, too.

    Cons

    There have been a few conflicts with school schedules and work schedules, but Disney's scheduling team does try to accommodate you.

    Advice to Management

    Continue what you're doing. Continue finding ways to support your cast and their fuel their ambitions.


  2. Attraction Host

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Host in Anaheim, CA
    Former Employee - Attractions Host in Anaheim, CA

    I worked at Disney Parks & Resorts (More than 10 years)

    Recommends
    Recommends

    Pros

    Interesting environment, fun co-workers, lots of perks.

    Cons

    Long hours, Guest's can be pushy.


  3. Helpful (5)

    Not a bad college gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA

    I worked at Disney Parks & Resorts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Disneyland pass, can sign up to three people in multiple times, discount on merchandise, access to studios, fun work environment.

    Cons

    Can be tedious and boring at times. Management can be very rigid in their scheduling, but there are a ton of employees so it makes sense why they are so rigid.

    Advice to Management

    Give employees more to do.


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  5. Can Be a Great Place to Work if You Make the Most of It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AGVA Performer in Anaheim, CA
    Current Employee - AGVA Performer in Anaheim, CA

    I have been working at Disney Parks & Resorts full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Interaction with guests and some of the top entertainment offerings in the word.

    Cons

    Compartmentalized departments. More of a chance to succeed in the company if you leave and then return,

    Advice to Management

    Transparency is helpful with employees. Understand it's difficult to reveal everything to keep trade secrets, but it eats away at employee confidence and trust.


  6. College Program Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Cashier in Anaheim, CA
    Former Intern - Cashier in Anaheim, CA

    I worked at Disney Parks & Resorts as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The best perks are being able to get into the parks for free and getting discounts almost everywhere in the parks and the near by areas. The cast member parties are great too.

    Cons

    Depending on the manager, it can feel like you're a very small piece of a very large puzzle and that you don't really matter to the overall running of the place. Things can get boring when it gets slow in the off season.

    Advice to Management

    The management often plays favorites and lets people get away with being late if they like them. They don't do a very good job of making people feel like their job is important.


  7. Helpful (1)

    Great Company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Anaheim, CA
    Current Employee - Hostess in Anaheim, CA

    I have been working at Disney Parks & Resorts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great health benefits and great co-workers. Lots of potential to move up if you're a hard worker.

    Cons

    Low pay in comparison to other companies for the same job.

    Advice to Management

    Do more for people with college degrees to move up in the company.


  8. Helpful (1)

    You get in what you put out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Host in Anaheim, CA
    Current Employee - Attractions Host in Anaheim, CA

    I have been working at Disney Parks & Resorts part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    At first glance it is extremely tough to see any cons to work at the Disneyland Resort. You are working in the most famous theme park in the world with incredibly devoted and loyal cast members and are trained to not only solve the problems at hand but also predict any future conflicts and solve those as well. Plus the perks of being able to play in the Disneyland Resort whenever you want is the frosting on an incredibly rich cake.

    Cons

    The cons lie in the length you stay at the resort on the host/hostess level. Some can last years or even decades at the lowest level of the corporate level and be content with their lot in life. This is not my case. After a year and a half I was chomping at the bit to move ahead in my career with the company but due to the fact that The Walt Disney Company only hires the best of the best in every role it is incredibly difficult to rise through the ranks. That coupled with the incredible stress that comes with being in a customer service position that serves up to 20,000 people per day and an inconsistent schedule that never truly makes my life my own is what has made Disneyland lose its luster a bit with me.

    Advice to Management

    There is not much advice I can give, all of my qualms with Disneyland is incredibly personal and unique to myself and therefore my narrative view of the workplace cannot and should not be put on anyone else.


  9. Great first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Lead in Anaheim, CA
    Former Employee - Attractions Lead in Anaheim, CA

    I worked at Disney Parks & Resorts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun job great people to work with. Close nit group of people and friends you'll make.

    Cons

    Some of the people you work with are much too uptight for what their job is.

    Advice to Management

    Don't just promote the people that kiss managements but look at the people who really care and love what they do!


  10. Helpful (1)

    Cashier- Hotel Stores

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA

    I worked at Disney Parks & Resorts part-time (Less than a year)

    Positive Outlook
    Positive Outlook

    Pros

    High expectation of employees, learned great customer service while working here.

    Cons

    Scheduling was terrible. Always called last minute to cover a shift or to change location, which meant having to go to costuming for a different outfit and stressing whether I would be late or not.

    Advice to Management

    Improve communication with scheduling department.


  11. Enjoyable experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Cast Member in Anaheim, CA
    Current Employee - Attractions Cast Member in Anaheim, CA

    I have been working at Disney Parks & Resorts part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hours as well as the many guest we interact with

    Cons

    Many of your day to day tasks will be involved with guest interaction.

    Advice to Management

    Managers are on a individual basis with some being very involved while others are not



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