Disney Parks & Resorts
3.7 of 5 891 reviews
home.disney.go.com Lake Buena Vista, FL 5000+ Employees

Disney Parks & Resorts Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.

84 Employee Reviews
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Review Highlights

Pros:
  • "Fun internship experience, good perks, free admission to Disney World"
    in 82 reviews
  • "Lots of free tickets for friends and family"
    in 29 reviews
Cons:
  • "Mandatory weekends and holidays for Part Time Cast Members (CRs)"
    in 57 reviews
  • "Long hours, Sometimes I had very early shifts, or shifts that ran til 12am or later"
    in 50 reviews
  • Show more review highlights

Reviews

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Great Company, limited internal growth

Anonymous Employee (Former Employee)
Orlando, FL

I worked at Disney Parks & Resorts

ProsGreat company benefits, great people, great product

Consalthough at higher levels promotions are done internally, at lower levels not much room to grow, in many instances folks from the outside or with little experience were brought into management roles where people had been with the company for many years and had shown excellent reviews

Advice to Senior Managementtry to do more internal growth and promotions, rally behind the investment made when you have employees that are top performers, provide direct feedback on opportunity areas to become better leaders.

Yes, I would recommend this company to a friend

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Great experience if going into the service industry.

College Program (Former Employee)
Orlando, FL

I worked at Disney Parks & Resorts

ProsDisney is a huge place so you really got to be luck to get good managers/position. As a college Intern I was lucky enough to land a good location and manager. I did housekeeping so it was really tough but my Manager was AWESOME. However, I heard a lot of horror stories from other college interns so don't be surprised.

ConsThey provide extra classes to take down there. I thought they were poor quality. Unless my school was just that much better.

Advice to Senior ManagementThis should be a learning experience not an opportunity to treat us as slaves.

Yes, I would recommend this company to a friend

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Lacking vision

Senior Software Engineer (Former Employee)
Orlando, FL

I worked at Disney Parks & Resorts

ProsPrestige
Beautiful offices at Team Disney; bad at Maingate
Free park admission for employees, not contractors
Sharp people in IT

ConsManagers play politics with each other rather than leading.
Significant software is purchased, not developed in house.
Poor communication between software teams, caused by rivalries/.
Social divide between managers and workers.
Few new ideas. They are milking a cash cow.

Advice to Senior ManagementLess politics would improve productivity.
Use the considerable talent you have rather than hiring expertise.
Cross train instead of hiring new people and contractors.

Yes, I would recommend this company to a friend

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It's fun but management can be a bit unfair

Audio/Stage Hand (Current Employee)
Orlando, FL

I have been working at Disney Parks & Resorts

ProsFun, something different everyday, every now and then you get free icecream

ConsToo hot working outside, security and managers try to get you in trouble over stupid petty things, the company doesn't notice extra effort, and payroll tries to F you as much as possible. Always count your hours

Advice to Senior ManagementStop hiring opps people as management. The don't know logic or how to manage

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WDW is an OK place

IT Analyst (Current Employee)
Orlando, FL

I have been working at Disney Parks & Resorts

ProsDecent pay for area, great company name/brand, good benefits, the IT Department does do some decent team building, most processes are documented

ConsNo room for advancement, jobs are given via the 'who you know' philosophy. Management keeps things very secret. You had better have on your pixie dust, management does not want to hear about obstacles or challenges. When something does fail somehow it is still communicated as a success--very dillusional within Business Technology

Advice to Senior ManagementIT managers need to really believe the Disney modo in that diversity is valued. Truth is you have an appearance and conduct standard. It does not matter so much what your results are but everything matters as to how you got there

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Great Brand - Touts customer service, only forgets there are multiple types of customers.

Senior Financial Analyst (Current Employee)
Anaheim, CA

I have been working at Disney Parks & Resorts

ProsOK Benefits, Great Brand Recognition, ability to walk through park anytime to help de-stress. Flexible work schedule though they do have core hours.

ConsSell you on all the opportunities, however, there is not as much potential to growth as they sell in certain departments. Was interested in open manager position and was told by senior management that they normally looked for manager's from different areas that would want to move before they would even look to promote. It is all politics. If you are liked they will move you without ever posting a job. Some departments don't even fill open positions from within, even if they have qualified candidates they go outside the company.

Advice to Senior ManagementPractice what you preach. If you say that you look for qualified internal candidates make sure that all departments follow this process when filling open positions. This includes promoting Seniors to Managers, how do you know how this individual will do unless you give them a chance.

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Great Experience but couldn't work there forever

Attractions Host (Current Employee)
Orlando, FL

I have been working at Disney Parks & Resorts

Pros-meeting tons of people from all over the world on a daily basis and learning and interacting with adults and children
- working as a team with tons of other cast members in the same area as you, has a family feel
- there are tons of options to move between areas and try now new locations if you speak with the right people

Cons- the management team in certain areas are not qualified for their job and are extremely unlikely to be very helpful, especially when you need help
- a lot of the cast members are college program students which means they are very young and have no experienced a working environment before, work ethic is a little low for them
- it is very hard to find any upward mobility within the company without investing tons of time into one position which you may be overqualified for, this can become extremely frustrating.

No, I would not recommend this company to a friend

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Overall, I enjoy working for this company

Anonymous Employee (Current Employee)
Orlando, FL

I have been working at Disney Parks & Resorts

ProsGreat people, great resources, great benefits

ConsHR ineffective, too much red tape

Advice to Senior ManagementGoing back to the Basic

Yes, I would recommend this company to a friend

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You do it for the experience, not the pay.

College Program (Former Employee)
Orlando, FL

I worked at Disney Parks & Resorts

Pros-Amazing corporate culture.
-It's a very fun company to work for.
-The college program will give you some of the best experiences of your life.
-You'll learn a lot of relevant, useful information that you can take with you into any career and any job.
-You'll have the opportunity to become a full time, part time, or seasonal employee.

Cons-The pay is not the best.
-The college program has very strict rules and draconian punishments for breaking them. If you're into underage drinking and drug use, stay away at all costs.
-Several positions will have you working really odd/long hours during peak seasons. Be prepared for that.
-Some veteran employees might be resentful towards college program participants.

Yes, I would recommend this company to a friend

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It's a great place to work if you're a Disney fan and put that above everything else.

Staff Software Engineer (Current Employee)
Glendale, CA

I have been working at Disney Parks & Resorts

ProsGreat team, interesting projects, complex business, opportunity to develop as a software professional, some travel, free admission into parks, discounts on disney merchandise and restaurants

Consslow career progression, salaries are average at best, merit increases are bad, employee contribution to health benefits is steep, lots of bureaucracy in HR

Yes, I would recommend this company to a friend

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