Disney Parks & Resorts

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Disney Parks & Resorts Reviews

Updated December 22, 2014
Updated December 22, 2014
1,183 Reviews
3.8
1,183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Disney Parks & Resorts Chairman and CEO Thomas Staggs
Thomas Staggs
18 Ratings

Review Highlights

Pros
  • The company offers great benefits which include free admission to Disneyland anytime (in 99 reviews)

  • There was a strong community spirit among cast members I've never experienced elsewhere (in 98 reviews)


Cons
  • Senority of older cast members can make advancing difficult and take to long (in 73 reviews)

  • Transition to full time: expectation is to work long hours for lower than market avg (in 70 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    High Volume Fast Paced Creative Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Coordinator in Lake Buena Vista, FL
    Former Employee - Event Coordinator in Lake Buena Vista, FL

    I worked at Disney Parks & Resorts full-time (more than 5 years)

    Pros

    Your co-workers are fabulous - it was truly like having a family at work! If you thrive in high volume and customer service situations then it is great. Also the health benefits are pretty fantastic. And you get into parks for free plus lots of Disney perks.

    Cons

    It is high volume all the time. Hourly cast are not recognized for going above & beyond, rather they are penalized for not leaving on time. There is no opportunity to get ahead if you do not have a supportive manager.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun place to intern, just don't expect competitive pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Industrial Engineer Co-Op in Orlando, FL
    Former Employee - Industrial Engineer Co-Op in Orlando, FL

    I worked at Disney Parks & Resorts as an intern (less than an year)

    Pros

    This is a great place to intern! The professional program is set up nicely (like most everything with Disney), and full-timers are open and good resources. Depending on your department, projects are available and challenging to those who seek them out. Learned a lot, overall magical experience!

    Cons

    Be prepared to work some interesting hours, as well as possibly standing all day (invest in some good shoes!). Also, full-time jobs are sometimes scarce, so don't put your eggs in one basket.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun place to work with great Disney benefits. Pay is low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Resort Bus Greeter - College Program in Lake Buena Vista, FL
    Former Employee - Transportation Resort Bus Greeter - College Program in Lake Buena Vista, FL

    I worked at Disney Parks & Resorts part-time (less than an year)

    Pros

    Great people to work with. Teaches great customer service skills. Free access to all the parks and lots of great benefits as a Disney employee, locally and nationally.

    Cons

    Pay is minimum wage. The request off system is terrible. If you work full time, the work-life balance scale leans towards work enormously.

    Advice to ManagementAdvice

    Time off policies need to improve. The request time off system through the HUB is terrible. We shouldn't ask a computer if it is ok to have time off.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Exciting and fun company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disney College Program in Orlando, FL
    Former Employee - Disney College Program in Orlando, FL

    I worked at Disney Parks & Resorts as an intern (less than an year)

    Pros

    Free park admission, get to create magical moments for guests, usually really nice cast members, really delicious dining options, and decent discounts

    Cons

    Poor pay rate, they work you really long hours, they do not encourage creativity or new ideas, the company is very set in their ways, very difficult to move up or even around in the parks and resorts

    Advice to ManagementAdvice

    Encourage growth

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    HR Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Parks & Resorts

    Pros

    Perks like annual Disney parks pass

    Cons

    Too much structure. No room for growth.

  7.  

    Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disney Parks & Resorts full-time (more than 8 years)

    Pros

    Park and health benefits are great!

    Cons

    Good ol' Boys Club that only wants "Yes" men.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Surprisingly lacking strucutre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disney Parks & Resorts

    Pros

    Park Entrance and Shopping Perks, Knowledge of future changes, Internal knowledge programs and training sessions, it's not hard to shine, good work life balance

    Cons

    Lack of structure, seems like more of a cult, outsiders are are not treated the same, leadership is lacking, knowledge is not shared

    Advice to ManagementAdvice

    be more transparent and reward your better employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    College Partnership Program - Janitor

    Former Employee - Showkeeper in Orlando, FL
    Former Employee - Showkeeper in Orlando, FL

    I worked at Disney Parks & Resorts as an intern (less than an year)

    Pros

    The good part about working at a Disney Park is that you get to meet people from all over the world every time you come to work and go to all parks for free on your days off (water parks we still had to pay 1/2 price).

    Cons

    It was incredibly hot most days, involved lots of outdoor work and initial training was highly boring and consisted of long videos. The work uniforms are horrendously bad, and there is a mini-society of workers in Disney which is like a pyramid system. The workers who are characters are at the top, the puppeteers are down a notch, area managers are third, and regular janitors/venders/merchandise workers are at the bottom. Others were "too cool" to hang out with us many times. Also, the company does nothing to keep workers from displaying overtly inappropriate sexual behavior while on the clock. I was really tired of seeing it. So long as workers hid from the people who were guests in the park (around a corner, in an alleyway, behind a building) they could make out with each other, or fondle one another and it was pretty much disgusting and unprofessional.

    Advice to ManagementAdvice

    Reconsider your policy about public displays of affection or enforce the policies you have. Definitely think about getting different uniforms for your workers.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    It was...lonely.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    I have been working at Disney Parks & Resorts part-time (less than an year)

    Pros

    It's Disney! You get park tickets, and overall its a very chill job. It's hard to get fired, unless you have bad attendance. Make sure to really ask about the point system, because they fail on really explaining it.

    Cons

    The only challenges I see when it comes to this job is that none of the managers take time to get to know their employees unless the employees are constantly stalking them down. Your communication is done mostly with trainers, or leads. Vital information isn't passed on very well, either. One manager will say something and another will say something completely different. This causes YOU to get in trouble, so you never really know who's words to follow. It's just a glitchy system, they just dump you out there and expect you to keep up.

    Advice to ManagementAdvice

    Get to know your employees! Be more personable, don't just treat your employees like a number.

    Doesn't Recommend
  11.  

    Better than most Disney divisions, but

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Parks & Resorts (more than an year)

    Pros

    Good and talented smart people who can come through even in the tightest of deadlines or eleventh hour requests.

    Cons

    Many of those talented people, contract or cast member, don't get the recognition they deserve for their hard work. and the bad weeds who make getting that work done harder aren't plucked.

    Advice to ManagementAdvice

    Treat your employees like people and not just numbers or spokes on a wheel.

    Neutral Outlook

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