Disneyland Resort Reviews

Updated April 18, 2015
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3.8
91 Reviews
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Recommend to a friend
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Michael Colglazier
31 Ratings

Pros
  • Your fellow Cast Members are what make your job worth it (in 7 reviews)

  • Great perks including discounts and a free pass into the park (in 7 reviews)

Cons
  • Work/Life balance really varies from department to department (in 4 reviews)

  • Low pay, must work holidays and weekends, most jobs are only part-time (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Administration

    Former Employee - Administrative in Los Angeles, CA
    Former Employee - Administrative in Los Angeles, CA

    I worked at Disneyland Resort

    Pros

    Good pay and great coworkers

    Cons

    Poor management nothing else bad to say

    Advice to Management

    .

  2. Helpful (2)

    You get what you put into it! Keep Calm and Make Walt Proud

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attractions Cast Member in Anaheim, CA
    Current Employee - Attractions Cast Member in Anaheim, CA

    I have been working at Disneyland Resort full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyday is an opportunity to make a family's vacation special. You will meet people from all over the world and create special memories with them. Keep in mind, if you find pleasure in entertaining people and find inspiration in the happiness of others, this job is remarkable.

    Cons

    Backstage, Disney is a bureaucratic nightmare full of conniving low-level managers slithering around trying to find ways to climb up the corporate ladder while looking for ways to fire cast members. These managers will literally hide behind bushes and even make up reasons to fire someone. It's very important to be on good terms with your union rep because they will protect you from these scumbags.

    Advice to Management

    The entire management culture needs to gutted. Since management's interaction with the cast members is only one of negativity, you cannot expect people to give their best effort. A head of an entire department told us he had no reason to pat us on the back for doing our job, but when the only time you interact with managers is a fabricated reprimand, people are more likely to fly under the radar rather than put forth any real effort. Without a doubt, the managers at Disneyland are the worse I have ever worked with.

  3. Great company; scheduling sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Worker
    Current Employee - Food Service Worker

    I have been working at Disneyland Resort part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for because its so recognizable, and the benefits include park entry & discounts on a LOT of stuff. Great for students that need a part time job. Training is really thorough and you're definitely well prepared for the job.

    Cons

    Scheduling is very difficult to work with. Need to have all weekends and holiday seasons available. Only receive the schedule two weeks at a time, and seniority matters a lot.

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  5. Stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disneyland Resort

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits. Can sign in friends and family to the park.

    Cons

    Scheduling is very difficult. Very hard to get the hours you want.

  6. Good company and culture with a huge number of positions and jobs but limited upward movement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Custodial Lead in Anaheim, CA
    Former Employee - Custodial Lead in Anaheim, CA

    I worked at Disneyland Resort

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I never felt mistreated while working at Disneyland, and I made many friends that I still keep in touch with. The managers were overall pretty decent and the job itself was very stable.

    Cons

    Moving beyond an hourly position and into salaried positions is very difficult, given that there are thousands of hourly employees vying for a handful of salaried ones. It's probably better to leave for another company and come back with more experience.

    Advice to Management

    Put more effort into identifying and mentoring Cast Members who are interested in moving into management. For most it's a college job but many others are looking at it as a career.

  7. Amazing experience,having this job trained me to be amazing at customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Qsr Cashier in Anaheim, CA
    Current Employee - Qsr Cashier in Anaheim, CA

    I have been working at Disneyland Resort part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free park admission and parking, big discounts on most merchandise and food.

    Cons

    Hours are out of whack,getting to work was a hassle

    Advice to Management

    Make speaking with a manager easier instead of being missing most of the time.

  8. A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disneyland Resort

    Recommends
    Recommends

    Pros

    Fun Environment, Room to Grow, Fun parties for the cast members, good discounts

    Cons

    Time Demanding, hours, flexibility with scheduling, lack of management at location to assist with problems

    Advice to Management

    Be more present at locations

  9. Best Job EXPERIENCE I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Prep
    Current Employee - Food Prep

    I have been working at Disneyland Resort part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    coworkers, as everyone at Disneyland is a little bit off, and I mean that in the best way "possible"
    There are numerous opportunities for advancement as well as cross-training.
    You can easily turn a 20 hour work week into a 40 hour (if you've got the hustle and drive to get those hours)
    Perks and discounts galore
    Health coverage is great
    They've got stable benefits for full time as well as part time employees

    Cons

    Scheduling can be a bit of a drag
    If you're a food prep at a restaurant and you're cross trained as something else... say goodbye to that other position
    The cast shuttle is finicky

    Advice to Management

    Be more involved

  10. Wonderful Workplace environment and i learned so much valuable information!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead/Supervisor in Anaheim, CA
    Former Employee - Lead/Supervisor in Anaheim, CA

    I worked at Disneyland Resort part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work friends, great guest, great environment.

    Cons

    The team leaders only cared about their rise and would push others under the bus if it meant they were safe.

  11. Visitor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disneyland Resort

    No opinion of CEO
    No opinion of CEO

    Pros

    I don't work here (but I will soon) but know people who do and they are very happy to always work here!

    Cons

    Sometimes people are rude and they don't realize how many people employees have to deal with! They are not rude on purpose (although some are)

Disneyland Resort Photos

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