Dixons Retail

  www.dixonsretail.com
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Dixons Retail Reviews

Updated Jul 19, 2014
All Employees Current Employees Only

3.0 63 reviews

68% Approve of the CEO

Dixons Retail Group CEO Sebastian James

Sebastian James

(31 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • You get a 10% discount on products and 20% on staff promotions at Xmas(in 5 reviews)

  • strong leadership, good people, good career opportunities(in 4 reviews)


Cons
  • Head office rather dated but that is being addressed(in 4 reviews)

  • Poor managers, low pay, stressful job, no motivation, most of the staff want to leave(in 3 reviews)

63 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    A nice work environment

    Sales Advisor (Current Employee)

    ProsGood people, recognition of your personal achievements, keep in touch with technology and learn new skills and techniques everyday by meeting new customers

    ConsTarget, sometimes targets can be very difficult to achieve and you have to push yourself to achieve those, making every customer happy can be sometimes difficult if you get a tough customer.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Friendly staff all around and they try their best in other areas

    Technical (Current Employee) Nottingham, England (UK)

    ProsFriendly staff, can be good pay dependin on which role you take some are beter then others and a big learning curve.

    ConsYou need alot of patients with customers but you can develop it on the way, listening skills and know how to de-stress but its all in the training.

    Advice to Senior ManagementRelax and have fun :-)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
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    Great place to learn about new technology and work with some great people

    Sales (Current Employee) London, England (UK)

    Prosgreat place to work if you want to play with the latest tech

    Conspoorly paid for the work required

    Advice to Senior Managementpay the right price for the job role!

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Largest electrical company in Europe

    Business Sales Advisor (Former Employee) London, England (UK)

    ProsVarious product training available within the company, Huge pool of knowledge for consumer products and electronic gadgets. Great for someone who loves to tinker with products and latest gadgets, as many manufactures gives you live demo

    ConsCould do better on wages, sales incentive and bonus structure is not very lucrative. Management can be more people friendly.

    Advice to Senior ManagementManagement should take the feedback from colleagues and forward it to policy makers.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Decent job if you can sell and enjoy tech

    Customer Adviser (Former Employee) Stevenage, England (UK)

    ProsBeing around technology everyday
    Flexible shifts, usually long which is good if you have to travel
    Can be a friendly work environment

    ConsTargets are demanding and can be difficult to achieve
    Customers can be difficult
    Internal systems could be more efficient
    Training could be better

    Advice to Senior ManagementListen to shop floor staff more

    – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Run of the Mill

    Logistics (Former Employee) Sheffield, England (UK)

    ProsYou get paid on time.
    Nice people to work with.
    Since its an electronic retailer, an employee gets plenty of discounts on the in house products and have good local discounts.

    ConsRetail Dead End jobs. No real room for good promotions. Uninteresting management, the middle management seems stuck up and not flexible.

    They only look at processes and not the employee, in another words working there would just be like you're another employee number. Machines will start automating soon enough.

    Advice to Senior ManagementDon't treat employees like numbers.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Loads of tech

    Sales Colleague (Current Employee) Edinburgh, Scotland (UK)

    ProsFast paced interesting good atmosphere

    ConsLow pay and non existant bonus

    Advice to Senior Management0.1% is nothig to motivate anybody, 1% is not enough to make you want to missell

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Big box retail is a tough sector since Amazon changed the game

    Project Manager (Current Employee) Hemel Hempstead, England (UK)

    ProsHeritage of the brand
    Some great senior people
    Rapidly changing industry
    Household name
    Technology sector is cutting edge

    ConsPublic perception is that Dixons still make 40% margin on high tech, so the brand isn't loved.
    Everything is about operations or product pricing. Limited opportunity to build rapport with suppliers and/or an engaging customer experience.

    Advice to Senior ManagementKeep going with the transformation. Work on brand image and ensuring there are good career opportunities for the workforce.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Good to start your career

    Anonymous Employee (Former Employee)

    ProsThe atmosphere is very nice, the management is fair

    ConsDixons retail SSC offers almost no career opportunities, very low salaries, but it might be not very bad start of career

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Overal a reasonable employer

    Accountant (Current Employee) Hemel Hempstead, England (UK)

    ProsStaff discount, pension, options etc

    ConsA large company - small cog in large wheel.

    Advice to Senior ManagementThe customer experience is everything.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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