Glassdoor is your free inside look at DocuSign reviews and ratings — including employee satisfaction and approval rating for DocuSign CEO Keith Krach. All 40 reviews posted anonymously by DocuSign employees.
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Keith Krach
Current Employee – been working at DocuSign full-time for more than a year
Pros – Culture, Management, exciting great employees
Cons – I don't have any cons.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 13:27 PDT
Current Employee – been working at DocuSign full-time for more than 3 years
Pros – The hyper growth DocuSign has seen over the past 4-5 years has created an amazing environment of top talent, entrepreneurial spirit and unparalleled personal growth opportunities.
Cons – With the above mentioned growth, systems are becoming antiquated quickly, scalability is a bit of challenge, however this is known to be part of the excitement of the velocity we are moving as an organization.
Advice to Senior Management – Don't get spread too thin, and always remember that customers are #1.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 10:01 PDT
Current Employee – been working at DocuSign full-time for more than 3 years
Pros – I've been at DocuSign for a few years now and it's been nothing short of a great ride. This is a great company with fast growth and it's exciting to be part of something special. Very excited for our company to take it to the next level and see the outcome.
Cons – A fast growing company like this has growing pains as we are expanding rapidly but this isn't unlike any other company with the same growth. We sometimes get curve balls but it's up to us as employees to submit feedback and correct the course.
Advice to Senior Management – Keep listening to your team.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 10:50 PDT
Current Employee – been working at DocuSign full-time for more than a year
Pros – Working at DocuSign has been a tremendous experience. The people are fantastic, the product is awesome, and even greater things are on the horizon.
Cons – Hyper-growth always creates growing pains.
Advice to Senior Management – Culture is important, flexibility is also important. Remain aware of work life balance
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 13:59 PDT
Current Employee – been working at DocuSign full-time for more than a year
Pros – Plenty of room for professional growth. A lot of room to differentiate and get noticed. Great culture. Hard working, helpful, and friendly employees. Solid product you can feel good about selling.
Cons – Demanding work. Management expects a lot, but at least doesn't breath down your neck. That said, good compensation when you meet your goals.
Advice to Senior Management – Keep working to align compensation with results!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-25 16:26 PDT
Current Employee – been working at DocuSign full-time for less than a year
Pros – It has been the most rewarding experience working at DocuSign because of my manager, team, and overall work environment. I not only feel supported, but also valued, as being a member of my sales team. Everyday there is something new to expect and it only gets better as we grow and scale.
Cons – As we grow so quickly we need to put more process in place, but I would take fast growth and worry about process later!
Advice to Senior Management – Keep helping the sales team achieve goals and set them higher. We are going to keep crushing!!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-26 07:49 PDT
Current Employee – been working at DocuSign full-time for less than a year
Pros – DocuSign has great staff and an awesome product. Being the market leader, the company is full of very passionate people. The position is well planned and structured to promote success. Everyday is different and its exciting to speak with people about how DocuSign will change their business.
Cons – It is fast paced, hard work, and you need to be passionate about the product to succeed here.
Advice to Senior Management – keep up with the momentum
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 22:04 PDT
Current Employee – been working at DocuSign full-time for more than a year
Pros – Selling a disruptive technology and being the market leaders is amazing fun!
Incredible market opportunity with relatively untapped potential. Greenfield opportunities everywhere with most large corporate organizations having yet to move to straight through processing.
Paper processes are dying and DocuSign is in the perfect position to capture the business that results from converting over. Solutions have a very real and quantifiable ROI which makes building a business case for conversion relatively simple.
Filled with highly capable individuals and brings constant opportunities for professional development. Intense environment that demands a lot but certainly rewards the effort!
Cons – Hyper growth brings growing pains. Still working out the processes that will allow the business to scale effectively. Investments are being made actively to help with these growing pains but there is still a lot of opportunity to accelerate this.
Seems to be a lot of investment in executive leadership but not enough focus on bringing in more people to help execute. Definitely room for more front line team members to help plow through the growing opportunity and workload.
Advice to Senior Management – Corporate sales organization drives the majority of the revenue. It is running well and produces consistently. Don't overlook the importance of resourcing it well to ensure that continues.
Start focus on staffing production talent instead of more strategic help.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 14:40 PDT
Current Employee – been working at DocuSign full-time for more than a year
Pros – I have worked here two years, and was promoted with in 8 months. I came in knowing very little, if anything at all about sales. Now, I consider myself well versed in sales due to the mentoring of junior management and support from my colleagues.
DocuSign is a hot company and is growing fast. The company invests in the sales team with trainings, weekly webinars, speakers and other resources. Sales personnel get to travel all over the country, on the company dime, to attend the elite conferences. DocuSign also rewards success handsomely with exotic trips and expensive SPIFFs.
For anyone that wants to be apart of a growing, fast paced environment and is burning to grow and succeed, DocuSign is the quintessential choice of employment.
Cons – Annual conference is too long.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 07:09 PDT
Current Employee – been working at DocuSign full-time for more than 3 years
Pros – Great organization with passionate leadership. The product is simple to understand and has a big impact to companies all over the world. Fast paced organization with high rate of growth year over year make this an exciting organization to work for.
Cons – With an organization growing as fast as this, sometimes there can be smaller initiatives that fall in between cracks. Can have a tendency to hire outside of company vs promotion from within. All in all these are things that come along with a fast paced company.
Advice to Senior Management – More transparency to employees on short and long term initiatives.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 07:41 PDT
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