Dolce Hotels and Resorts Reviews
1 person found this helpful
Pros – -Everyone is really nice.
-GM takes the time to actually know everyone's name
-Constantly have training classes to improve management and service in the hotel.
-They have a good product. They have great meeting space and good food.
-Recognize employees for their hard work often with monthly and quarterly awards.
Cons – -Unionized hotel, managers beware. You will run into issues with lazy workers and difficulties getting them to work harder or firing them.
-Workers in the restaurant and housekeeping tend to fight within the department.
Advice to Senior Management – No advice to management, but I do advise union employees to consider getting rid of the union so the hard workers are rewarded and the lazy ones either get their act together or get fired.
“The structure of the business is like a roller coaster. 3 GMs in 5 years and each with a different business model.”
Pros – The pay and the benefits are good. The work for most departments is fairly steady. Full time employees get vacation and sick pay.
Cons – too many unnecessary managers. Lack of communication between departments.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Pros – Good place to work. Good people.
Cons – Can't really think of any.
2 people found this helpful
Pros – -Competitive Salary
-Decent benefits package
Cons – -Lazy upper management
-No communication between departments
-You end up doing and redoing your job about 10 times because of incompetence
Advice to Senior Management – The sales process goes very well and Dolce has a good handle on what makes a successful sale. After that there is NO follow up. Dolce has the worst food and beverage department I've seen in my 15 years in this business. Directors have no knowledge or INTEREST in providing good hospitality and service. Clients are constantly complaining. It is a wonder people still return. Dolce corporate does NOTHING to remove the incompetent directors. Not a place I'd recommend unless you enjoy looking like a car salesman to potential clients.
No, I would not recommend this company to a friend