Dollar Bank Reviews
86% of the CEO
Robert P. Oeler
Pros – Great company, great value.
Made friends, no pressure to sell
Cons – Salary is bellow average, have to work saturdays
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
Pros – Dollar Bank is an excellent bank to get your foot in the door, learning the ins and out of banking and excellent job security. The bank has never laid anyone off, which is a huge bonus along with the fact the pressure is less since it is a mutual bank. Also, the training and benefits are excellent along getting to know many people in the bank since it is a smaller bank.
Cons – There are opportunity advancements, but Dollar Bank seems behind the times with outdated management styles. Individual thought seems discouraged here along with giving employees a sense of autonomy. Essentially, there are too many chiefs and not Indians to put it best. Employees seem to be closely watched by both branch and upper management. Training is excellent but not realistic when put into practice and often rushed far too often.
Advice to Senior Management – Instead of micromanaging employees, branch and upper management need to loosen the reins to give employees more power to make decisions. Management seems to have a complacent attitude and disconnect towards employees. In one of my training classes, the instructor mentioned "you will never get rich working here." The apathy from lower and upper management I think contributes heavily to high employee turnover along with lower pay compared to other financial institutions.
Pros – Great employees. Training program is perfect for someone who wants to learn banking.
Cons – Leadership not so great. The main problem is that the leadership team runs like an "old boys club" Need to get with the times and realize banking isn't like it used to be in 1855. Just isn't going to get any better if top of the house leadership doesn't change. When you are a community bank you should have local decision making capabilities with local leadership who UNDERSTANDS the markets we serve. Every business decision is made in Pittsburgh from Business Lending Decisions to Marketing Strategies. It would help if leadership would take the time to listen to feedback from their employees and recognize them every now and then for their hard work and efforts. Compensation needs review as they are losing great employees to competitors who can afford them. Great place to start a banking career but tenured, qualified, successful bankers should look for employment elsewhere.
Advice to Senior Management – LISTEN TO YOUR EMPLOYEES > THEY ARE YOUR ONLY CHANCE TO SURVIVE. They have ideas and feedback that are meaningful and if you take the time to GET WITH THE TIMES then you may stop the bleeding you are currently experiencing in the CLEVELAND market. Not to mention you may keep a few more employees rather than having 40 open positions in a market with only 27 branches.
Pros – Great people, understanding management, great culture of stability and customer service, ability to work without being micro-managed.
Cons – Lack of communication between departments at times, some processes are unclear. Difficult to advance at branch level.
Advice to Senior Management – Utilize the talents of existing staff before looking outside.
Yes, I would recommend this company to a friend
“For a bank, has good customer focus and provides reliable employment for admin, clerical, and teller positions.”
Pros – Local Pittsburgh presence; mutual bank so very low risk that jobs will be moved outside region. Has a certain amount of name recognition and community respect (conservative, family orientation) in the Pittsburgh and Cleveland local markets.
Cons – Poor managers are not challenged nor counseled out, and ironically due to lower pay scales (and lower self expectations) many are in place for the long-term.
Pros – an easy way into the beginnings of learning the banking world
Cons – all material, training, practices seem outdated
Advice to Senior Management – i understand the concept o customers being a priority and i agree with that, however, your employees should be just as important
Pros – Upper Management is hands off if you do your job. You are given a territory and given complete control of how you handle your branch. Help is given when asked and your immediate supervisors are quick to respond. The company is mutual so the products sell themselves.
Cons – Managers are forced into a dog and pony once a month so senior management can get our "ideas" when really they don't follow through with any of them. The bank is about five years behind when it comes to technology and innovative. I find upper management gets upset regularly with the branches but with turnover so high they quickly forget and move on the next issue.
Advice to Senior Management – Nothing that hasn't been stated previously.
Yes, I would recommend this company to a friend
Pros – Most of the employees are friendly and personable
Cons – Old systems, unreliable tech support, immature catty behavior from some management, poor training, some rude management, no incentives, and extremely high turn-over
Advice to Senior Management – If customers and employees continue to complain about the same issues excessively, perhaps you should listen to them and implement an effective solution.
No, I would not recommend this company to a friend
Pros – The company loves to promote from within, jobs are relatively easy and stress-free, allows a great work/life balance, decent benefits, company is very involved in the community.
Cons – Hardly any accountability (you really have to mess up to get fired), low pay, dated technology, seem a bit resistant to change. Seems to be high turnover.
Advice to Senior Management – Start with a pay increase. The bank is successful enough that an increase in pay is feasible. The lower than average pay tends to bring in lower than average/average employees. Employees, especially the good ones, are not sticking around so you should really focus on keeping those employees. Also be more open to change and updating the image of the bank, sure it's been around in PGH for a long time but that doesn't mean that everything about the bank should come off as equally ancient.
Pros – Opportunity for those without prior banking experience to get in the door. You will keep your job as long as you show up and shut up. Although there is a hardpush towards goals you aren't penalized for falling short.
Cons – Once you are in the door you are stagnated without any new challenges or any real increases in compensation. Upper management is so close to the front line that they know and remember enough about each individual to keep them from advancing.
Advice to Senior Management – Listen to your employees. Don't preach a culture that isn't an actuality. Find new ways to challenge people and help them along their path. Leave out personal preferences and reward those who earn it. Giving promotions and titles to individuals who don't deserve them, is like giving pearls to swine.
– I'm not optimistic about the outlook for this company