Dollar General

  www.dollargeneral.com
  www.dollargeneral.com
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Dollar General Reviews in Nashville, TN

Updated August 22, 2014
Updated August 22, 2014
1,014 Reviews
2.5
1,014 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dollar General Chairman and CEO Rick Dreiling
Rick Dreiling
554 Ratings

Review Highlights

Pros
  • You will like most of your customers, as it is a neighborhood store, and you will be close to home (in 13 reviews)

  • Friendly leadership, good benefits with a lot of employee recognition (in 18 reviews)


Cons
  • No work/life balance the stores are too understaffed due to low associate pay (in 34 reviews)

  • There was one point in time when we had six store managers walk out in a six week period (in 64 reviews)

More Highlights

71 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good Company, Very Lean Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  Nashville, TN
    Current Employee - IT Manager in Nashville, TN

    I have been working at Dollar General full-time for more than 5 years

    Pros

    The people who work there, the amazing cafeteria, and their wellness center.

    Cons

    Way too much micro-management. Project planning procedures are in place, but not followed because there is not enough staff to put out the fires that occur. The company manages to work through these issues, but sometimes at the expense of their employees.

    Advice to ManagementAdvice

    Spend some money and use the tools that were created to make projects more organized and on time!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Amazing company with an incredible opportunity to grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Representative  in  Goodlettsville, TN
    Current Employee - Human Resources Representative in Goodlettsville, TN

    I have been working at Dollar General full-time for less than a year

    Pros

    Leadership is supportive and inspiring. The culture is energizing, the people are collaborative, friendly, supportive, everyone is working hard towards the same goal. The company is growing at an impressive rate and has aggressive growth plans. Excellent opportunity to join the team, learn the business, earn your stripes and take your career as far as you want.

    Cons

    Not really a con, like most companies, if you want a long term career, you’ll need to be ready to work really hard and contribute.

    Advice to ManagementAdvice

    Keep communicating with your teams and caring about their success. It’s amazing with how large the organization is to get as much hands on support and training as you give. Thank you!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Going places....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Professional  in  Nashville, TN
    Current Employee - Business Professional in Nashville, TN

    I have been working at Dollar General full-time for more than 5 years

    Pros

    Lots of store growth and career opportunities for anyone willing to roll up their sleeves. Caring, friendly employees. Stable and strong business. Great to shop too as the store has everything I need at home.

    Cons

    Nothing that doesnt happen everywhere else you work. What is different here is the company gives you a voice and cares about how employees feel.

    Advice to ManagementAdvice

    Keep addign stores and promoting people

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Passion about DG customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Goodlettsville, TN
    Current Employee - Anonymous Employee in Goodlettsville, TN

    I have been working at Dollar General full-time for more than 3 years

    Pros

    This company is very focused on what our core customer wants and, more so, needs. You just need to hear Senior Director of marketing, Angela Martin, talk about our core customer(s) to know how passionate DG is about her.

    Fantastic upward potential.

    Cons

    The lean operating model that Dollar General uses (which is what helps us keep our prices so slow) also means more work per employee than other retailers - store level and corporate.

    Advice to ManagementAdvice

    Stay focused, keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A company that is starting to grow too fast that if not fixed will have its foundation crumble.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Nashville, TN
    Current Employee - General Manager in Nashville, TN

    I have been working at Dollar General full-time for more than 8 years

    Pros

    Lots of room for personal growth as the company is growing by leaps and bounds,total organization has drastically improved.no perks!

    Cons

    not able to control payroll.constantly asking all stores to cut back labor because some managers go way over .deliveries from dot is bad about giving you what belongs to you.

    Advice to ManagementAdvice

    hold your managers accountable!cut their labor when they go over,not everyone else.they are robbing a well ran store's hours that their employees need to live on and giving it to a store that isnt being ran right.Find a way for dot deliveries to be made better to insure that the right product is getting to the right store and quit blaming the mangers for the shrink from this,it's a lot more than you think.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Csr clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk  in  Goodlettsville, TN
    Former Employee - Clerk in Goodlettsville, TN

    I worked at Dollar General part-time for less than a year

    Pros

    Friendly coworkers and management, good pay for the work, i enjoyed my short time there

    Cons

    I was a temp for 6 months, didnt get hited ft, wasnt given a reason, was given good work reviews and raises, only a few others got ft, i later saw a news story they often hire temps to avoid paying benefits , i was scammed,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Stress and chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Goodlettsville, TN
    Former Employee - Anonymous in Goodlettsville, TN

    I worked at Dollar General full-time for more than 8 years

    Pros

    Experience in a process oriented environment.

    Cons

    Executive nepatism, their own agenda, lack of regard for work life balance, and lying to keep staff happy is a way of life

    Advice to ManagementAdvice

    Listen to those that have been there a long time, been there and tried that, it failed then too!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Store Support Center Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Human Resources  in  Goodlettsville, TN
    Current Employee - Senior Manager Human Resources in Goodlettsville, TN

    I have been working at Dollar General full-time for more than 3 years

    Pros

    Working at the Store Support Center (Corporate Headquarters) can be lots of fun. If you are a social person, there are many opportunities to connect with others through volunteer opportunities and corporate events. Definitely join one of the Employee Resource Groups (ERGs). There a fabulous day care center on site, as well as a workout center, a dry cleaners, a car detailing service, and an excellent cafeteria. The campus is quite nice.

    Cons

    It helps if you are a workaholic. Dollar General is extremely demanding of its employees in terms of quantity of work and aggressive timelines. A minimum of 45 hours per week is expected, with many weeks being more like 60 hours. And it never slows down, the pace is only getting faster due to the current hiring freeze. We were promised an additional hire two years ago that has never been filled.

    Also, beware of promises of bonus potential. For several years these were practically "guaranteed" but that is no longer true. In 2013 there was no payout for their Teamshare bonuses.

    Advice to ManagementAdvice

    Consider how the current succession planning process promotes ageism, favoritism, and cultural biases. Move to results-focused performance ratings, rather than how well a person is liked by others. I believe your stance on minimum wage and benefits for store employees is misguided. Consider leading the nation in treating your lowest paid workers better and you will likely get lower turnover, lower shrink, and customer loyalty in return.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Goodlettsville, TN
    Current Employee - Anonymous Employee in Goodlettsville, TN

    I have been working at Dollar General full-time for more than 3 years

    Pros

    Pleasant work environment, strong emphasis on mission and providing value to end customer, sharp executive leadership, great work atmosphere, many non-monetary benefits and perks*.

    Cons

    Base compensation is a sub-par and some perks leadership feels offset this do not apply to all. Hard work is recognized by leadership, but not always rewarded appropriately.

    Advice to ManagementAdvice

    Invest in promising employees. Stop trying to get A+ talent at bargain salaries. Not recognizing the value they bring has led many sharp people to leave for better opportunities at companies who recognize their worth.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    the enviroment and the customers were great, the other employees not so much, felt like i just wasent welcome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate  in  Dickson, TN
    Former Employee - Cashier/Sales Associate in Dickson, TN

    I worked at Dollar General part-time for less than a year

    Pros

    If your just a cashier or stocker the pay is not that great, but if you do a great job they try to get you to the key holder position

    Cons

    Make sure if you work here or are applying you have comfy shoes, standing in one spot, and lifting things up on shelves and bending and carrying heavy boxes will wear you out

    Advice to ManagementAdvice

    Make sure your new emplyees feel welcomed and not over whelmed by the attitudes of other employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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